The rear view camera is broken on the 2015 Ford Escape; it displays a blank screen when in reverse. This creates a safety risk when the car is in reverse and visibility is limited. I received the initial safety recall notice in October 2025. It is now November 2026 and no fix/repair parts are available. After speaking with Ford Customer Service, they made initial parts available for just one of the models effected in January 2026 but no other vehicles. Their timeline was supposed to have repairs available by the end of June 2026 but still no repair/replacement parts are available. This is not a reasonable timeframe to resolve a safety recall.
Ford Escape backup camera problems
470 of the 27,594 owner complaints about the Ford Escape describe backup camera failure, most of them for the 2016 model year.
- owner complaints
- 470
- worst model year
- 2016
- typical repair cost reported
- $750
- typical mileage
- 83,000
Is there a fix? There are 13 recalls for this area of the car. See below
By model year
Often reported together
Screen failure 56Transmission failure 5Stalling 5Overheating 5Check engine light 5Wipers 4Won't shift 4Loss of power 4
Trouble codes mentioned
P0302 1
What owners say
I received a notice in XXX that the rear camera was subject to a safety recall 255A9, and that parts were not available yet to fix it. Over 1 year later, I am experiencing more frequent intermittent issues with the rear camera not operating. I called the local Ford dealer today and was told that they still do not have the parts. This is unacceptable. Why can't the government lean on Ford and make them take care of this safety hazard? [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Ford Escape. The contact stated that when his daughter shifted to reverse, the message “Rearview Camera Unavailable” was displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 112,000.
I have a 2015 Ford Escape, and the rear view camera has been recalled. My rear camera that is inoperable has caused me almost several accidents. I feel very unsafe and the remedy to fix it has not been authorized yet. The safety of myself and others is largely put at risk. I am still waiting for parts to arrive at the Ford dealership so this recall can be taken care of. Until then, I do have an attorney on standby in case an accident does occur due to the failure of the rear view camera on the vehicle not working. Please be advised!
The back up camera failed three years ago and no longer works. This is a safety hazard when backing up, or parallels parking. A recall was issued more than a year ago. And the remedy is still unavailable.
Backup camera is distorted, upside down, blue screen, or message displayed stating “Rearview camera not available”. I received the recall notice that was mailed October 2025. I have since contacted my local Ford dealership attempting to have this recall resolved, each time to be told that parts are not available yet, only for the Ford Mustang. Vehicle is available for inspection upon request. This is a safety concern, as not only do I work at an elementary school, but I also have young grandchildren under the age of 4. This camera issue started before the recall was even issued, and has gotten worse, occurring 97% of the time vehicle is on Reverse. It has been confirmed by the local dealership that the codes read do align with the recall notice. It has been over one year since the recall was issued, and the only available parts are for Ford Mustangs, which represent a small portion of affected vehicles. There are many more models affected, and a year is definitely NOT a timely manner. I even bought a new vehicle in March 2026 (NOT a Ford) as I am tired of waiting for this recall to be resolved. This situation is causing me to regret owning a Ford.
Recall 25V695 Rear backup camera is not working half of the time-totally black screen. Received recall notice in October 2025. Called Ford in October 2026 (a year later) and was told parts still not available and they had no idea when they would be available. This is unacceptable. I believe a year is adequate time to correct this issue. I would like to file a formal complaint.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the rearview camera displayed a black screen. The failure mileage was 100,000.
The contact owns a 2016 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image or a blank screen with the message "Camera Not Available" displayed. Two dealers were contacted about the recall and informed the contact that parts were only available for Mustang model vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000.
I am the owner of a U.S.-specification 2020 Ford Escape currently stationed in the Netherlands under military orders. I attempted to complete all open safety recalls through an authorized Ford dealership in the Netherlands. The dealership reviewed the vehicle and performed the actions available to them, but the recalls remain open. Open recalls include Ford Recall 25S76 / the federal safety agency Recall 25V467 involving the fuel injector system and Ford Recall 26C11 / the federal safety agency Recall 26V123 involving the SYNC and rearview camera display system. The dealership advised that not all recall actions could be fully completed overseas due to limitations associated with servicing a U.S.-market vehicle and/or remedy availability. The vehicle was inspected and serviced by an authorized Ford dealer in the Netherlands. I am submitting this report to document that I made a good-faith effort to obtain recall repairs before returning the vehicle to the United States, where I intend to complete any remaining recall actions.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025 Bronco Sport, Escape, and Lincoln Corsair vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect" as well as FMVSS numbers 126, 108, 135, 138, 208, and 305.
- Risk
- An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed February 17, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C02.
Recall number 25V049000 · Recall details
Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy
- Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S79.
Recall number 24V954000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.
- Remedy
- Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C38.
Recall number 24V850000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- Risk
- An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
- Remedy
- Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C25.
Recall number 23V506000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S33.
Recall number 22V331000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S48.
Recall number 22V149000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S48.
Recall number 21V869000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
- Risk
- Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
- Remedy
- Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S59.
Recall number 20V635000 · Recall details
Electrical system: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
- Risk
- If a window closes on a body part, it can increase the risk of injury.
- Remedy
- Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C12.
Recall number 16V617000 · Recall details
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
- Risk
- The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1‑866‑436‑7332. Ford's number for this recall is 14S17-S1.
Recall number 15V813000 · Recall details
Questions about the Ford Escape backup camera
Which Ford Escape years have backup camera failure problems?
The model years with the most reports are 2016 (181 complaints), 2015 (136 complaints) and 2014 (87 complaints).
How much does it cost to fix backup camera failure on the Ford Escape?
Owners who mentioned a price put the repair at about $750 (median of 16 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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