I have been sending email for 2 years. I did not know I could use this form. The back up camera that helps me back up does not operate. Sometimes it show upside down or is not available at all. This is a safety issue for me to operate my vehicle.
2014 Ford Escape: backup camera failure
87 of the 2,091 complaints about the 2014 Ford Escape describe backup camera failure.
- owner complaints
- 87
- of this car's complaints
- 4%
- typical mileage
- 85,500
- recalls
- 2
Backup camera failure by model year
What owners say
1. My backup camera is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning IN 2024. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.
Rear camera intermittently does not work properly. Multiple incidents of the rear camera flickering off and on when in reverse, image is sometimes upside down, or the rear camera doesn't work at all.
Reverse camera keeps cutting or flipping the image. There was a recall on Fords between 2020-2024 for this reason. I called my local Ford and they said my 2014 escape isn't covered. The issue has been ongoing for the past two years
Rear camera will not come on. The issue is intermittent. Ford has had other issues with rear cameras and prompted a recall but not for this vehicle. Screen goes blank when in reverse and message on center display states "Rear Camera not working. Contact dealer."
When in reverse, the rear camera display will often be inverted upside down or will go blank. If there is someone or something below the view through the glass and mirrors, then that person or thin can be run over. Apparently this same issue is present on other Ford Escape models of the same 2014 model year and other model years. Hopefully Ford will design a fix and then issue a recall repair or voluntary repair for this issue without a payment from the affected customers.
The back up camera goes on and off
1. My backup cameral is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning about a year ago. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue. I submitted this complaint on 8/22/2025 but have received no followup.
My reverse camera keeps going blank when reversing or it says Contact Dealership. My 2015 Lincoln MKC had the safety recall for that camera. I am wondering why my 2014 Ford Escape does not have this same recall? Almost wrecked into someone as could not see as there are blind spots. No alert of vehicle behind me.
I was gifted my vehicle around October 2024 by my parents. It had less than 70k miles and was in great condition. The rear view camera only works intermittently with no recognizable reason or incident in time. I still look behind me but worry about pedestrians who are not readily visible. I have had no one attempt to diagnose the problem as I generally park away from most others if feesible and live in a rural small city with short distance driving. There is no warning prior to the malfunction. A message will appear on the screen that "rear view camera not available" once shifted into reverse.. I am unsure of the exact onset so I used a date close to when I acquired the vehicle. I am a caregiver for my parents and my vehicle is at our home most days.
My backup camera does not work properly sometimes I get and error messages. Sometimes it shows everything upside down and sometimes nothing at all. It been like this since we got the vehicle from Osborne dealership in [XXX] . They sent us to Ford which across the street to get checked out. They told them they need to replace it Osborne Chevrolet never we suppose to have a [XXX] don't have paperwork never got it they will not fix anything wrong with the vehicle it's been a year now and I later fine out after get a Carfax that the car was in a head on collision later it was to late had the car to long and fast forward same problem and I was rear ended from the side the bumper and bar they pull other vehicles was replaced. It also started in the car fact the camera was replaced but it never was and photos I'm downloading is from a year ago and the got a lots of complaints on BBB about them INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear back up camera will intermittently lose functionality while in use - blue screen or error message will appear instead of camera feed. Tends to happen more frequently when wipers are in use; can be highly problematic when the weather is causing visibility issues and the need for the camera is greater. Service tech has inspected, verified the issue and made mention of the current recall on different year's models.
Service bulletins that may apply
- Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest...
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Ssm 48619
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- Inability to program and/or no electrical power after installation of a service part body control module...
- Illuminated MIL with diagnostic trouble code (DTC) P0116 in the powertrain control module (PCM)...
- Concern of not able to program and/or no electrical power after installation of a service part Body...
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
- Remedy
- Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C03.
Recall number 15V406000 · Recall details
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
- Risk
- The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S17.
Recall number 14V495000 · Recall details
Questions about the 2014 Ford Escape backup camera
Is backup camera failure a common problem on the 2014 Ford Escape?
87 of 2,091 owner complaints about the 2014 Ford Escape (4%) mention backup camera failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2014 Ford Escape?
There are 2 recalls and 21 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Escape
Overheating 351Check engine light 244Stalling 205Engine failure 128Fire or smoke 128Transmission failure 128Loss of power 83Jerking 72Won't shift 61Power steering loss 58Misfire 54Hesitation 47Door locks 46Fuel pump 34Slipping 29Won't start 26Harsh shifting 23Screen failure 22Steering lock-up 19Wipers 16No deployment 15Seat belt 15Fuel smell 14ABS 13Grinding brakes 13Sudden acceleration 13Whining noise 13Knocking 12Headlights 12Shudder 10Tire blowout 9Adaptive cruise 8Brake failure 8Warning lights 6Battery drain 5Pulling 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history