2014 Ford Escape: airbags did not deploy in a crash

Filed Jul 26, 2022 · Airbags, Electrical · NE · crash · 1 injury

The contact owns a 2014 Ford Escape. The contact stated that while stopped in traffic, he was rear-ended by another vehicle that was driving at 70 MPH. The contact applied the emergency brake to prevent his vehicle from hitting the vehicle in front of him. The air bags did not deploy upon impact. The contact sought treatment at a urgent care where he was treated for the pain in his neck and back. A police report was not filed. The contact drove the vehicle home and contacted a dealer who referred him to an independent collision center. The vehicle was towed to the collision center where the vehicle was repaired. Upon return of the vehicle, the contact stated that the instrument cluster screen was white and would flicker. The vehicle was taken back to the collision center where they towed the vehicle to the Ford dealer. The dealer informed that contact that the instrument cluster was an internal failure and would not cover the cost of repair. Upon investigation, the contact discovered the federal safety agency Campaign Number: 15V406000( Electrical System) which he linked to his failure. The manufacturer was notified and informed him that his vehicle was not included in the recall; he was referred to the federal safety agency for assistance. The vehicle had yet to be repaired. The failure mileage was unknown due to the failure.

Filed Apr 1, 2019 · Airbags, Seat belts · 99,000 miles · MO · crash · 1 injury

Tl* the contact owned a 2014 ford escape. While driving 20-25 MPH, a vehicle cut in front of the contact's vehicle. As a result, the contact crashed into the front quarter panel of the other vehicle. The seat belt failed to retract and the driver's side door air bag failed to deploy. The contact sustained injuries to the shoulder and hand, which required medical attention. The passenger was not injured. The vehicle was towed to an independent lot and deemed destroyed by the insurance company. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was contacted and did not assist. The failure mileage was 99,000. *bf consumer also stated driver side airbag and seat belt failed. Consumer 's right side hit against seat belt buckle, causing her to severly bruise with injury. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Jan 7, 2019 · Airbags, Seat belts · 99,000 miles · MO · crash · 1 injury

I was in a automobile accident when another car failed to yield right of way. My drivers side door airbag failed to deploy. My seat belt also did not hold me tight in the seat. I had shoulder and neck injuries. I called ford motor co. They have refused to do anything. My car is a total loss.

Filed Dec 19, 2018 · Airbags, Body · 71,000 miles · GA · crash

I hit a deer head on with extensive front end damage and the air bags never deployed because the deer did not hit the bumper.

Filed Oct 29, 2018 · Airbags, Transmission · 25,000 miles · MA · crash

Tl* the contact owns a 2014 ford escape. The contact stated that while stationary, in the park position, the vehicle rolled backwards and crashed into the neighbor's vehicle. The contact exited the vehicle prior to the rollaway. The contact stated that the driver's door clipped onto the car port housing, in which the vehicle was parked under, and the driver's door hinge fractured. Upon impact with the rear spare tire mount of the neighbor's vehicle, the air bags did not deploy. A police report was filed. There were no injuries sustained, as the contact was not in the vehicle at the time of the crash and neither was the neighbor. The contact called the insurance company and remained in possession of the vehicle thereafter. In addition, an autobody repair shop was made aware of the rollaway. A dealer was not contacted about the failure. The manufacturer was made aware of the failure. The contact stated that the transmission was replaced with a rebuilt transmission, prior to the failure. The contact also mentioned that the vehicle had a history of transmission failures and/or repairs prior to the incident. The failure mileage was approximately 25,000.

Filed Jan 16, 2018 · Engine · 29,000 miles · MD · fire

Tl* the contact owns a 2014 ford escape. The contact previously received notification of the federal safety agency campaign number: 17s090000 (engine). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving at unknown speeds, the contact noticed an abnormal burning odor and smoke appeared under the hood. The vehicle caught fire. The four wheel drive and engine service indicators illuminated. The air bags did not deploy. There were no injuries due to the fire and a police report was not filed. The fire department was present during the incident. The vehicle was towed to an independent mechanic. The contact called apple ford (8800 stanford blvd, columbia, md 21045) and was advised to call the insurance company. The manufacturer was not notified. The failure mileage was approximately 29,000. * (recall related incident) ts

Filed Dec 28, 2017 · Engine · 91,000 miles · MO · fire

Tl* the contact owns a 2014 ford escape. On october 18, 2017, the vehicle was taken to a local dealer (sam scism ford, 5019 flat river rd, farmington, mo 63640) where it was diagnosed that the sensors for the coolant levels needed to be replaced. The vehicle was repaired. While driving 20 MPH, smoke appeared through the air vents and the vehicle caught fire. There were no injuries. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 91,000.

Filed May 10, 2017 · Airbags, Locks · 50,000 miles · SC · crash · 1 injury

Tl* the contact owned a 2014 ford escape. While driving approximately 35 MPH, the contact depressed the brake pedal and was rear ended by another vehicle. As a result, the contact crashed into another vehicle. The driver's seat fell backwards due to the impact. As a result, the contact lost control of the steering and crashed into the guardrail. The air bags failed to deploy. In addition, the key failed to release from the ignition switch and the doors failed to open, which prevented the contact from exiting the vehicle. The contact sustained back and chest injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed to a tow lot. The VIN was included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

Filed Apr 26, 2017 · Airbags · 2,000 miles · GA · crash · 2 injuries

Takata recall. Purchased sept 2013. Rear ended twice within the first month of ownership. Airbags did not deploy either time. Bleakley ford repaired both times. 2015 got recall notice for 'airbags'. Asked service person what was wrong with the airbags. She said 'they had to be turned on". This means, they were turned off when the car left the factory, and when I was rear ended both times. This indicated that ford knew the airbags were dangerous, and was turning them off in the factory. I found my vehicle on one takata list, so I know it has them. I have requested several time to have my airbags replaced, but they just brush me off. I'm very nervous not knowing if they are going to explode while I'm driving. I live in the south where it is hot and humid. I understand these are exactly the conditions that cause the pressurized gas container to explode, sending shrapnel into the passengers and driver. I feel ford should be prosecuted for premeditated endangerment of millions of customers. 1st mva: braking when rear ended. 2nd mva: sitting still @ red light when struck from behind. Both speeds calculated @ 45 MPH.

Filed Jan 10, 2017 · Airbags · 77,000 miles · TX · crash · 1 injury

Tl* the contact owns a 2014 ford escape. The contact stated that while driving at approximately 35 MPH, the vehicle driving in front abruptly stopped and the brake pedal was depressed but the contact crashed into the rear of the other vehicle. The air bags failed to deploy. The contact mentioned that there was an abnormal odor in the vehicle when the air bag failed to deploy. The contact sustained injuries to his right shoulder and chest along with upper back injuries that required medical attention. A police report was filed. The vehicle was towed to a collision center where it was diagnosed with internal control module software incompatibility. The vehicle was not repaired. The manufacturer was not made aware of the failure but the contact stated that he had a previous accident in 2014 where the air bags failed to deploy and the manufacturer was notified then. No further information was available for the accident in 2014. The failure mileage was approximately 77,000. Updated 04/25/17*lj

Filed Oct 18, 2016 · Airbags · 34,000 miles · MD · crash · 2 injuries

Tl* the contact owns a 2014 ford escape. The contact stated that while driving at 35 MPH, another vehicle merged rapidly ahead causing a crash. The air bags failed to deploy. The contact sustained a lower back injury and the passenger located on the rear driver's side seat in a booster seat sustained a right knee injury. There was no injury to the person in the other vehicle. A police report was filed but no one was transported for medical attention. The vehicle was towed to an auto body shop where it was pending body repairs. The manufacturer was notified of the failure. The failure mileage was 34,000. Updated 12/23/16*lj updated 01/05/17.

Filed Aug 2, 2016 · Driver assistance, Electrical · MI · crash

Tl* the contact owns a 2014 ford escape. While backing up the vehicle at 5 MPH, the back up sensor failed and the contact crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was driven away by the contact. The VIN and failure mileage were unknown.