2014 Ford Escape: fuel pump failure

Filed Dec 10, 2024 · Fuel system · 115,000 miles · FL

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and lost automotive power. The check engine warning light had flashed on and off and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 14V525000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 115,000.

Filed Dec 2, 2024 · Fuel system · 97,000 miles · CA

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

Filed Nov 29, 2024 · LA

In April of 2021, my 2014 Ford Escape began to die on take off and my Service Engine light came on. They removed and replaced the coolant reservoir. I took my car back to the dealer because it continued to run hot. I was told that they found nothing wrong. In October of 2022, the Surge Valve was replaced. In November of 2022, it was recalled for the Shifter Cable Bushing and a protective cap. That was replaced as well as a valve cover gasket. On August 9, 2024, it was diagnosed has needing a fuel pump because it would die upon take off. My car continued to die upon takeoff. I was told then that it was the fuel injectors and to run premium gas through it and to try using a different key fob because the computer was showing a problem with the ignition. On October 28, 2024, I brought my car to the dealer because it would still die upon take off. It also sounded like it was idling rough. My CD player would accept and eject the CD, but would not play. I asked that the whole car be looked over to see if there was anything else that needed attention. The following was the diagnosis," coolant bypass valve connector burnt and valve also burnt in connection; found the coolant bypass valve is distorted." They replaced the coolant bypass and coolant bypass valve connector pig tail. The following was also diagnosed, "found the front audio control module has an internal fault; the bottom engine cover damage; found passenger side rear wheel well hanging; removed and replaced spark plugs and coils boots." I declined service for the CD player, the bottom engine cover and the rear wheel guard due to the cost to repair. The following was also on the invoice, "accessed diagnostic port and performed scan to find trouble code P26B7 which is related to Coolant Bypass." My car still dies upon take off. I have faithfully taken care of this car, having oil changes and multi-point inspections done every 3000 to 5000 miles. I cannot afford a new car at this time.

Filed Nov 28, 2023 · Fuel system · 100,000 miles · TX

The contact owns a 2014 Ford Escape. The contact stated that fumes were entering the cabin of the vehicle while driving at various speed without warning. The vehicle was taken to an independent mechanic where it was discovered that carbon monoxide was leaking from the valve cover. The valve cover was repaired. The contact stated that his son smelled a fuel odor coming from the vehicle. The contact's son failed to start up the vehicle after several attempts. The vehicle was towed back to the mechanic however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact linked the failure to a defective fuel pump. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.

Filed Oct 1, 2023 · Fuel system · IN

There was already a recall for the fuel pump and it was completed however it is now doing the same thing. This means there will be a loud noise and then the engine will stall. It has been so scary when other cars are around because it won’t start back up for a little while. If I turn off the engine when pumping gas it won’t start back up. I don’t have the money to keep fixing things on this piece of junk!

Filed Mar 17, 2023 · Fuel system · PA

The contact owns a 2014 Ford Escape. The contact stated that when idle for long durations the vehicle would pulse as if it wanted to turn off. The short pulses eventually turned into actual stalling. The vehicle would stall after the fuel was placed in the vehicle as well. The contact would have to restart the vehicle. While driving at various speeds the vehicle would display hesitation as if the fuel was not circulating properly and or the transmission was not shifting properly. A warning light had illuminated indicating sntact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle had not been repaired. The contact took the vehicle to another dealer where they were told that their failure was related to the federal safety agency Campaign Numbers: 15V005000 (Fuel System, Gasoline ) and 14V525000 Fuel System, Gasoline) however, their VIN was not included. The manufacturer was made aware of the failure and directed the contact to the federal safety agency. The approximate failure mileage was unknown.

Filed Jan 5, 2023 · Fuel system · 86,000 miles · FL

The contact owns a 2014 Ford Escape. The contact stated that after parking the vehicle, the vehicle could not immediately be restarted. Additionally, while driving at various speeds, the vehicle shook and vibrated abnormally before losing motive power and stalling. The vehicle was taken to the local mechanic who replaced the fuel pump, fuel pressure sensor, bypass valve, and crankshaft sensor; however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 86,000.

Filed Dec 5, 2022 · Fuel system · IL

There is already an the federal safety agency Campaign on this specific issue: It is ID: 15V005000. My specific vehicle was manufactured at the Louisville plant in June of 2014 so just a month following the Ford Escape covered under this specific recall mentioned above. The car just stalls or shuts off completely. It does it inconsistently. It may do it while parked. It may do it while driving. It did it 3 times yesterday, but it may not do it again for another 2 weeks. I have taken it to 2 mechanics that tell me that there are "no codes" coming up on code readers so they do not know what to repair. I just happened across the information on the recall for the fuel pump mentioned above. The more I read about it, it absolutely sounds like the same thing going on my my 2014 Ford Escape that was manufactured the very next month in the same plant. My college age daughter drives this vehicle to and from school so I am VERY concerned. Is there a way to check the actual fuel pump number or something to see if it was one of the defective fuel pumps? We are meeting with the mechanic today to see about having the fuel pump replaced.

Filed May 5, 2022 · Fuel system · IN

The fuel pump was a recall that I had fixed in 2018 however I am again having the same issue. They tell me since the part was previously replaced it would be my responsibility to pay the 800.00 for yet another fuel pump. Typically a fuel pump lasts roughly 100,000 miles but apparently ford products are the exception!! Poor customer service from the ford dealer who originally replaced and absolutely no help! When I put gas in my vehicle it won’t start if I turn it off. Now is is dying while driving down the highway which could be detrimental to everyone involved.

Filed Feb 14, 2022 · Engine · 90,000 miles · PA

The contact owns a 2014 Ford Escape. The contact stated that initially, the coolant valve had become defective which resulted in her vehicle overheating as indicated by the temperature gauge. The contact took the vehicle to an independent mechanic where they replaced the coolant valve and coolant tank. Despite the repairs, the failure persisted and the vehicle was taken back to the mechanic where the diagnostic trouble code indicated that the coolant bypass was defective. The contact had the coolant bypass valve replaced and later discovered the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. Also, the contact stated that while her daughter was at a red light, the vehicle shut off without warning. The contact's husband was called to the scene and was able to restart the vehicle. Once home, the vehicle was towed to the same independent mechanic where the vehicle was diagnosed with a defective transmission. The transmission was replaced. Additionally, she also stated that her vehicle would fail to start up after filling the vehicle with fuel. After multiple attempts, the contact was able to restart the vehicle and drove the vehicle back to the independent mechanic where he diagnosed the vehicle with a defective fuel pump. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 15V005000 (Fuel System, Gasoline). The contact then called both the dealer and the manufacturer and was informed that her vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,000. Consumer's daughter was sitting at the red light the car shut off, when she turned the car back on she was in drive but the car went into reverse. She almost hit the car behind her. She had to try and shift into drive but was only able to get it into neutral and move the car to the side so the other cars could get past. She had to remain with her foot on the brake because it would not shift into park. My husband had to come and help her. Vehicle

Filed Nov 15, 2021 · Fuel system · TX

Vehicle stalls many times while driving usually after starting vehicle and take off . Check engine light came on there was a code for fuel pump or fuel pressure. Looks like there may be a recall on my vehicle as well unsure as to next steps, I dont want to get in a accident need fixed asap

Filed Nov 25, 2020 · Electrical, Fuel system · 75,000 miles · SC · fire

Purchased from ford dealership while living in new york. Under the warranty, check engine light came on and fuel line was repaired in 2016 (ford co), I never received any correspondence regarding any recalls from ford comp. Same issue occurred and I had to pay $2k to repair it because I was not aware of any recalls. I moved to waxhaw, nc in 2017. After the same issue occurring, I called the ford motor company in lancaster, sc (moved here in 01/2020). I found out about the multiple "recalls" only when I called ford co in lancaster. I was never mailed any recalls. The ford co found recalls and I took it to them on 3/11/2020. Note that they did not offer me a loaner car, even though it was recall work . I picked it up the same day and two days later, it overheated yet again. I called ford co and spoke to jatoya and jamie. On march 17,2020, it stalled and then stopped while I was driving on the hwy. Check engine light came on again. I took it to ford co and they stated it had multiple issues that would cost me $6,700.60 to repair! They replaced the coolant level sensor and a leak. On the federal safety agency vehicle safety recall site, I discovered 5 recalls. Recall#'s 17v472000 (7/25/17),15v406000 (6/24/15)-electrical/instrument panel, 15v005000(1/9/15)-fuel system/gas delivery,fuel pump), 17v209000(3/27/17)-engiine/engine cooling), & 14v403000(7/2/14). I believe this should qualify as "lemon law" or an explanation as to why I received no notices regarding these significant recalls. Lastly, I trust that you will resolve these issues in a timely manner, provide me with a cost free loaner vehicle, and allow me to trade in this vehicle for another one (considering the costs and inconvenience incurred to myself and the innate possible injuries that could have occurred during the time that I was unaware of these. Please email me at [xxx] asap *dt redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc consumer stated another recall was