2012 Ford Escape: seat belt won't latch or retract

7 of the 604 complaints about the 2012 Ford Escape describe seat belt won't latch or retract.

owner complaints: 7
of this car's complaints: 1%
typical mileage: 60,000
recalls: 0

Is there a fix? 1 service bulletin covers this area of the car. See below

Seat belt won't latch or retract by model year

2024
1
2022
1
2021
2
2020
3
2019
3
2018
6
2017
9
2016
4
2015
11
2014
15
2013
15
2012
7
2011
5
2010
3
2009
7
2008
4
2007
2
2006
4
2005
3
2004
5
2003
1
2002
3
2001
9

What owners say

Filed Aug 27, 2021 · Seat belts · 75,000 miles · OH

The contact owns a 2012 Ford Escape. The contact stated that when he arrived to work and was attempting to exit the vehicle, the driver’s side seat belt failed to unlatch after several attempts. There were no warning lights illuminated. The contact stated that he leaned the seat backward and crawled out of the seat. The vehicle was not diagnosed nor repaired. The contact also stated that the hatchback also would not close securely. The contact stated that he disassembled the hatchback and attempted to repair the locking mechanism. The contact stated he was able to close the hatchback, but the hatchback would no longer open. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 75,000.

Filed Dec 16, 2019 · Seat belts · 88,000 miles · MO

Tl* the contact owns a 2012 ford escape. The contact stated that the front driver's side seat belt latch failed to lock and secure the seat belt buckle. The contact called corwin ford (located at 3241 south glenstone, springfield, mo 65804, 877‑962‑2371) where it was diagnosed that the seat belt failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: cas-25127436. The approximate failure mileage was 88,000.

Filed Sep 6, 2019 · Seat belts, Seats · 139,635 miles · MI

Tl* the contact owns a 2012 ford escape. The contact stated that the seat belt retracted into the folded rear seat. The rear seat would not fold upright. The contact took the vehicle to great lakes ford (2469 e apple ave, muskegon, mi 49442, (231) 777-2750) where the mechanics folded the seat down and it would not raise back up. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 139,635.

Filed Feb 20, 2019 · Seat belts · 60,000 miles · AR

Seat belt fails to remain latched

Filed Nov 8, 2017 · Airbags · 60,000 miles · NY · crash

My son was in an accident. Front end of vehicle. The air bag never went off. But the seatbelt locked. The auto repair shop was dumbfounded at why it didn't go off. So am I.the seatbelt and airbag lights were on on the dash after they fixed it. That's how we found that the seatbelt locked. I couldn't get it around me to go home. They then replaced the computer. The car still doesn't seen correct. But, how do I know that in the future there is an accident with the vehicle and it doesn't go off and I get killed. My son was moving on a city street when this very young girl with a restricted license abruptly stopped. My son hit her. My son now owns the vehicle. I'm more concerned that I gave him a car that is a hazard.

Filed Aug 13, 2013 · Airbags · 21,000 miles · TX · crash · 1 injury

My vehicle was driving east on wildcat, turning north on lang road in portland, tx. My daughter was driving and had a yellow blinking arrow. The car traveling west on wildcat had a yellow solid light. When my daughter went to turn the other car appeared to speed up and hit her front on at a about 35 MPH speed. The airbags did not deploy nor did the seatbelt lock in place. My daughter hit her head on the steering wheel and was taken to the er. She is ok, other than a few scraps and bruises, however I have a major concern that the car I am driving and she is driving is not safe. The vehicle is currently at the dealership waiting on repairs. I have contact ford motor company to report and their legal department should be getting back with me. There is quite a bit of damage to the vehicle and needs roughly 6,500 in repairs. This needs to be addressed. Please call me to explain what I can do.

Filed Mar 21, 2012 · Airbags, Seat belts · 5,595 miles · CT · crash

Tl* the contact owns a 2012 ford escape. The contact stated that the vehicle was stopped when a vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy and the seat belt did not tighten. The rear of the driver's seat fractured as a result of the crash. The police arrived on scene and a report was filed. There were no injuries. The vehicle was able to be driven from the scene and taken to the dealer. The vehicle was neither repaired nor inspected for the air bag, seat belt and seat failures. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 5,595.