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2015 Ford Escape: key fob or push-button start problems

9 of the 1,148 complaints about the 2015 Ford Escape describe key fob or push-button start problems.

owner complaints
9
of this car's complaints
1%
typical mileage
48,000
recalls
2
Is there a fix? There are 2 recalls and 25 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

  • 2021
    1
  • 2020
    13
  • 2019
    2
  • 2018
    5
  • 2017
    11
  • 2016
    3
  • 2015
    9
  • 2014
    4
  • 2013
    8
  • 2011
    1
  • 2010
    4
  • 2009
    1
  • 2008
    1
  • 2007
    1
  • 2005
    3
  • 2001
    1

What owners say

Filed Aug 22, 2026 · Driver assistance, Electrical · KS

At least once per day the back up camera goes black. While I am in the act of backing up or starting to back up. This has been happening for over 3 years. No one believed me at the dealership for years. Now there is a recall finally recognizing the issue and Ford can not fix it. I am left dealing with this. Also electrical issues with the car doors not opening with code or key fob, back windshield washer blades going off unexpectedly and they would not stop until I shut the entire car down.

Filed Aug 18, 2026 · Electrical · SC

theres an electrical problem concern the tcu my doors are locking and unlocking and the car is indicating ive had several accidents and i havent the radio is coming on automaticlly and the lights flicker and the horn turning signals and lights flicker and wont turn off unlesss i hit the key fob button im trying nto to get my groceries stolen or my vehicle tampered with and its hard if the components arnt working i dont care about the cause i just need a safe vehicle i dont have money to waiste i am trying to find a job and i cant afford the labor for a malware attack

Filed Apr 8, 2024 · Engine · 105,530 miles · MI

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the check engine warning light illuminated. In addition, the fob and the heat did not work as intended. The contact stated that the heater blew out cold air in some vents and heat in others and the key fob would not connect to the vehicle. The contact stated that the check engine warning light illuminated intermittently but eventually went off. The vehicle was taken to the dealer where it was diagnosed with a failed engine due to a coolant leak and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall however, the contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,530.

Filed Apr 5, 2023 · Electrical, Locks · 81,000 miles · FL

The contact owns a 2015 Ford Escape. The contact stated that the federal safety agency Campaign Number: 16V643000 (Latches/Locks/Linkages) was previously performed on the vehicle. The contact stated that upon locking the vehicle with the key fob, the horn engaged as confirmation that the vehicle was locked securely. However, after his daughter became aware that someone had broken into the vehicle, she discovered that the vehicle could be opened by pulling the door handle after it had been locked with the key fob. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch and lock assemblies needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 81,000.

Filed Jul 12, 2019 · Body · MT

When vehicle is placed in motion, the rear doors lock. Once locked, the persons in the rear seats cannot exit the vehicle on their own. This has nothing to do with the child locks. The rear passengers can only exit if the doors are unlocked from the front seat area or if a person with the key fob places a hand on the outside front handles. This is a significant safety issue. For example , if the front passengers are incapacitated and the vehicle is on fire or sinking in water, the rear passengers are trapped with no way to escape. This is a design flaw that ford motor company must address before people are seriously injured or killed.

Filed Mar 7, 2019 · Electrical · 24,000 miles · MA

We have owned the car , 2015 ford escape SUV, for 70 days (certified pre-own). Drove it on a tuesday. Went to start it on a wednesday, and it would not fire or start. Warning messages included no key fob found-turn off vehicle-call service (although I had both in the car); 4 wd drive off; slis not available-call service. If it did fire, as soon as the car was put in gear, all the messages flashed and the car shut down. It was towed. In looking at the federal safety agency site for complaints, it's time to make ford culpable.

Filed Sep 6, 2018 · 31,600 miles · KS · 1 injury

In the evening on 9/4/18 I had been sitting in my car, which was parked and turned off, waiting for about 30 minutes to pick up my son. I had recently purchased the care as a used vehicle on 8/13/18. I had the car key fob in my left jeans pocket. I suddenly felt an intense pain sensation right where the key fob was located. Thinking I had poked myself with one of the attached keys (for home and work), I immediately removed the key fob from my pocket and tossed it into a cup holder. The intensity of the pain, however, continued to progress. About 4 hours later, I was finally able to take a look at the area. It was in the shape of the key fob with an ulcerated area in the middle. It was extremely red and swollen. I cleaned the area gently, as it was intensely painful like a burn. The next day, the area was much more swollen and hot to the touch. As the day progressed, the area began oozing and blistering. The pain continued to be very intense. In the late afternoon on 9/5/18, I visited a doctor at my primary care facility. I was diagnosed with a second degree burn with a secondary infection. A prescription of antibiotics were prescribed, which I began immediately. On the morning of 9/6/18, the oozing had resolved for the most part. Though the area was still swollen and painful, it had significantly improved after 2 doses of antibiotics.

Filed Jun 14, 2018 · Electrical · 48,000 miles · WI

I have owned my 2015 escape since march 2016. Beginning 6 weeks ago the car failed to recognize the ford key. Had car towed. Told battery needed to be replaced. Replaced both car and key fob batteries. Within 7 days the car refused to start after sitting in the garage for 3 days. Had to get it towed and the battery recharged. Third time the car refused to start it had been driven and then left sitting for 5 days. Once again had to have a jump start. Took into dealership and told diagnostic info states no issues. Technician is unable to duplicate car refusing to recognize key fob or not starting. Explained that car once jumped started runs fine as long as I drive it day to day. Once it has been sitting for 2 or more days does it again refuse to start. Appears that something somewhere within the electrical system is pulling all the juice out of the battery regardless of what the onboard computer says. Second issue with this car has been the rear hatch. Technician inspected the rear hinges and said they are bent so when you close the hatch using the button on the hatch or key fob, hatch comes down but won't latch tight and goes back open. If you manually slam the hatch shut, the latch seemed to be tight however my hatch is not square anymore. It is tight to the passenger side but has a 1/4 gap on the right side which lets in air and water into the car. Told that I'd need to have a body shop take the hatch off and replace both hinges. This car has never had an accident nor has it been treated roughly so explain to me how the hatch got out of alignment to the point it is causing issues with shutting tightly? This seems to be a design flaw where the hinges installed are too light weight to stand up to normal wear and usage. Living in the upper midwest this car is exposed to winter weather including salt and road sand which in turn can get into open spaces and rust.

Filed Nov 8, 2015 · 5 miles · IL

Sold car11/6/15 with two open safety recalls. Compliance recall 15c06 - supplement #1 " in some of the affected vehicles, the engine may continue to run after turning the ignition key off(vehicles with standard ignition keys), or after pressing the engine start/stop button (vehicles with push-button start and intelligent access keys). Affected vehicles can be operated without the key,which does not conform to the requirements specified by federal motor vehicle safety standard(fmvss) 114 ' regarding theft protection and rollaway prevention." also the federal safety agency 15v‑406... 15c03 reprogram instrument panel cluster

Service bulletins that may apply

Related recalls

Electrical system: ignitionReported July 8, 2015 · 374,781 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C06.

Recall number 15V436000 · Recall details

Electrical system: instrument cluster/panelReported June 24, 2015 · 184,519 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Remedy
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C03.

Recall number 15V406000 · Recall details

Questions about the 2015 Ford Escape key fob

Is key fob or push-button start problems a common problem on the 2015 Ford Escape?

9 of 1,148 owner complaints about the 2015 Ford Escape (1%) mention key fob or push-button start problems. The model year with the most reports is 2020.

Is there a recall or service bulletin for this on the 2015 Ford Escape?

There are 2 recalls and 25 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Ford Escape

Backup camera 138Check engine light 97Transmission failure 83Stalling 81Overheating 80Engine failure 46Screen failure 39Fire or smoke 34Jerking 33Hesitation 31Loss of power 30Power steering loss 28Misfire 22Door locks 21Won't shift 18Won't start 17Slipping 16Shudder 15Seat belt 11No deployment 10Grinding brakes 10Harsh shifting 10Headlights 10ABS 9Fuel smell 7Steering lock-up 7Wipers 7Whining noise 6Brake failure 5Knocking 5Fuel pump 5Sunroof shattered 5

All model years of the Ford Escape

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