2019 Ford Escape: adaptive cruise control problems

Filed Feb 21, 2025 · Engine · 111,000 miles · MI

The contact owns a 2019 Ford Escape. The contact stated while driving 75 MPH with cruise control activated, the engine started to overheat. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed with head gasket failure. The vehicle was then towed to the dealer, where it was diagnosed that the head gasket had failed, causing the engine to fail. The dealer determined that the short block needed to be replaced with an improved part. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided due to the mileage. The failure mileage was approximately 111,000.

Filed Nov 20, 2023 · Transmission · NY

My transmission failed at 64,000 miles and the car is currently in the dealer awaiting repair. I was traveling down a long hill on the interstate 86 in NYS. The adaptive cruise control was on.and set to 60mph. The engine suddenly accelerated to 7500 rpm but this did not change the speed of the car. I was startled by this high revving engine situation and tapped the brake, disengaging the adaptive cruise control and causing the engine to stop the highspeed revving. I put the car in neutral and rolled to a stop on the roadside. There were no warning lights before or after the incident. I had the car towed to the Ford dealership where I purchased the car. They confirmed that the car needed a new transmission but the transmissions were back ordered with no available date when it would be available. The transmission would have to be rebuilt a a cost of $9000. I figured this close to the warranty mile expiration date and still within the warranty time expiration, Ford would do something to help with partial or full coverage for the transmission. I opened a case with Ford customer support and and they refused any funds to help with this repair. This is not the first issue with this car. In April of 2022, I had a check engine light come on. The car which had 40,000 miles on it was running fine but I brought it to the dealer to check it out. To my surprise the car needed a complete engine replacement. This was called a "long block" replacement. I brought this previous repair to Fords attention as a possible reason the transmission died way before it's normal lifespan but received no sympathy. So I am stuck with a $10,000 expense on a four year old car.

Filed Sep 27, 2023 · Acceleration, Electrical · TX · crash · 2 injuries

On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.

Filed Mar 8, 2020 · Acceleration, Transmission · 3,889 miles · VA

Car accelerated from 25 to 75 MPH without my foot being on accelerator. Cruise control was off. Subsequently, stopped and turned off vehicle. Restarted and vehicle would accelerate from any speed when I took my foot off the accelerator. I had to control my speed on a winding, narrow, road with no shoulders. I could only control the speed of the car by riding the brakes. The brakes overheated. When I came to a stop the car engine continued to run at 5,000 RPM. I came to a stop, then shifted into park and the engine continued to run at 4,500 rpms. Pushed the ignition to shut off engine and had my car towed to the lexington, va ford dealer where I purchased the car.

Filed Dec 14, 2019 · Engine, Transmission · 5,000 miles · AE

The vehicle started running rough and missing at 75 MPH with about 5000 miles on it. Check engine light came on, cruise control shut off. I took it to the dealership and they said I had 3 trouble codes but I don't know what the were. They reprogrammed something a gave me the car back a week later. Two weeks after that I started getting another check engine light with the code p0420. The local dealer says they can't fix it or honor my warranty because it's a us spec vehicle and I'm in europe. I have a brand new vehicle that I have to clear the code every other day. To make matters worst the small door that covers the odb port won't close correctly. I'm sure it wasn't designed to be opened every other day.

Filed Aug 22, 2019 · Driver assistance, Electrical · 500 miles · SC

Tl* the contact owns a 2019 ford escape. The contact stated that the computer systems related to the cruise control and forward collision warning malfunctioned. The forward collision warning indicator illuminated and the vehicle braked suddenly on a highway with no vehicles nearby. The failure occurred twice and the contact's vehicle was almost rear ended. The contact stated that the adaptive cruise control shut off the cruise control and the brakes activated again with no vehicle nearby. Summerville ford (9700 dorchester rd, summerville, sc 29485, (843) 873-3550) could not replicate the failure. The contact dropped off the key and was provided an ultimatum of getting the vehicle repaired or getting a new vehicle. The manufacturer was not contacted. The failure mileage was 500.