My Spouse was lawfully driving at highway speed when the power steering suddenly quit working. This caused an abrupt slowing to a safe stop at the roadside without any steering assist. My spouse was unable to safely continue driving due to inability to operate the steering. My chief concern is under other circumstances this steering failure could have caused a serious accident involving other drivers, maybe even death.The vehicle continues to be inoperable due to the power steering failure.
2010 Ford Escape steering complaints
Page 3 of 15: complaints 41 to 70 of 424, newest first, as owners wrote them.
The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the power steering assist fault warning light illuminated. The contact stated that the vehicle was difficult to steer. The vehicle was safely driven to the residence. The vehicle was towed to an independent mechanic where it was diagnosed with a failed torque sensor and faulty wires and connectors. The contact was informed that the torque sensor and the wires and connectors needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the steering wheel, after which the contact became aware that the electric power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electric power steering assist control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the power steering assist fault warning light illuminated. The contact stated that the power steering was inoperable, and the vehicle was difficult to steer. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the federal safety agency Hotline. The failure mileage was approximately 88,000.
The contact owns a 2010 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, with the steering wheel requiring increased effort to maneuver the vehicle. The driver was able to pull to the shoulder of the roadway, and upon restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column. The vehicle was not repaired. The vehicle was then taken to the dealer, who was unable to confirm the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 120,000.
The Power steering control module failed on my Ford Escape 2010. I went to a Ford dealer in Lawton Oklahoma and quoted my for $3,000 to get it fixed. They said that the did not have the parts and did not have a date when the parts would come in since many people had the same issue and are waiting in the parts. This is a safety issue because the steering wheel gets stiff and can cause an accident when driving.
The contact owns a 2010 Ford Escape. The contact stated while driving at undisclosed speeds and making a turn, the steering wheel was making an abnormal clicking sound. The steering wheel was unsteady and wobbling. There was an unknown warning light illuminated. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer. The vehicle was taken to another independent mechanic, who stated that the failure was due to an electrical issue. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to the federal safety agency Campaign Number: 14V284000 (Steering). The failure mileage was approximately 140,000.
Power steering fault indicator is on and the is no power steering
2010 Ford Escape, Power Steering Assist failure. When making a turn, the power steering faults out and the vehicle becomes difficult to steer. The incident occurred on multiple occasions, usually while making a hard left turn, but has also occurred while in a roundabout. Each time the car becomes difficult to steer while turning causing a possible crash condition, very unsafe. Power steering assist fault appears on the dashboard message prompt. Took the car to a dealership and was informed that a torque sensor inside the steering column is bad and that the entire assembly needs to be replaced. Only 70,000 miles on the car.
The contact owns a 2010 Ford Escape. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that while driving 25 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS had failed, which led to the power steering failure. An unknown ABS part was replaced; however, the power steering failure recurred. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 11,000.
The power steering system in my 2010 Ford Escape keeps reverting to manual steering mode due to an Electric Power Steering system fault related to the torque sensor. In manual steering mode the vehicle is extremely difficult to control and is dangerous to drive. Looking at the history of this vehicle, the vehicle has had a history of this safety issue, but my VIN# was not part of the recall even though myself and others are experiencing the same issue. the federal safety agency needs to force Ford to fix the steering issue for free instead of charging $1500 just because drivers want to have steering 100% of the time they are driving it.
I don't even know where to start. Even with maintenance, this vehicle has been falling apart since I got it
The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, and then stopped at a traffic light, the vehicle independently accelerated. The contact stated that the failure had occurred several times and she was able to avoid having an accident. The contact stated that the power steering also became inoperable, and the steering column seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that an unknown Customer Satisfaction Program had expired. The failure mileage was approximately 141,246.
2nd incident in approximately 1 year. Power Steering failed, is available for inspection. Accident possible loss control of steering. Inspected by mechanic. Heard bell, no dash lights, didn't know what was happening. Power steering assist fault shown after the fact.
My power steering keeps going in and out while I am driving. If I turn off the car and then turn it back on it comes back on but it is happening very frequently and will go out again as soon as I start driving. I was told that there is a recall for this and want more information. It is not safe.
I was park with the engine on, and the car started to making a chime noise. I looked at screen and it said power steering sensor fault. At that time when I attempted to drive home the car had lost power steering. When i would press on the gas it would be just a tiny bit easier. But on no or low speeds could barely turn the wheel. The vehicle is available for inspection. This issue could easily cause a accident. Since I lost all control of my vehicle I could hit another car, run off road and possibly hurt myself and other with me and around me. The car hasnt been inspected by anyone yet. I have an appointment on Wednesday for take the car dealership. There were no warnings that I noticed. Also no other light on the dash. The power steering like came on while parked. Than no power steering. All this happened at the same time. I do not know that there were any repairs done due to the fault I bought cat in 2018.
The contact owns a 2010 Ford Escape. The contact stated that while reversing at 3 MPH, the steering wheel had become stiff. In addition, the contact heard an abnormal noise coming from the vehicle. No warning light was illuminated. The vehicle was not taken or towed to be diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000
Power steering assist occasionally stops functioning and vehicle immediately and without warning requires extreme effort to turn the steering wheel. Vehicle has not yet been repaired and is available for inspection. There are no warning lamps or messages. Having vehicle switching between power steering and non power steering at random times may create a safety hazard for any driver who does not have the strength to turn the steering wheel
The electronic power steering goes in and out making it very dangerous for driving
The contact owns a 2010 Ford Escape. The contact stated that after stopping to refuel the vehicle, while driving out from the gas station at 10 MPH, the vehicle drove over a pothole; however, further down the road the vehicle started pulling and tugging. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that subframe was fractured, the rack and pinion, and the passenger’s side control arm needed to be replaced. The vehicle was not repaired and was towed back to the residence. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,067.
Vehicle was involved in a minor car accident. Vehicle was parked outside my residence on the street. At the time there was only minor body damage. Next day was on my way to work and I noticed that my steering wheel was hard to turn while making a right hand turn. Almost cause an accident and was having a hard time maneuvering the vehicle to a safe location. Vehicle was taken to repair shop per insurance but they didn’t fix the problem claiming that the issue was pre existing prior to accident. Had no lights or indicators on dash. Vehicle was functioning properly before accident. It wasn’t listed in any recalls that were mentioned. I’m currently waiting for my vehicle to be fixed as the part that needs repair is on back order. Been without my vehicle since February 13th when it was towed by my insurance company at the time.
I was making a left turn from a complete stop across traffic, and my steering wheel would not turn. I almost got hit by a car, and had to reverse quickly to keep from being hit. I was able to man handle the steering wheel to get home. I had it towed to the local dealership, and they told me it was electrical parts that would cost over $4k to repair. The dealership would not give me specifics on the issues, and i've been trying to reach them all day to get a print out, so I can have a private mechanic look at it. The dealership told me that the steering recall had been fixed way back in 2014 before I took ownership of the car, but I can't find that proof anywhere. The car is running just fine other than that. I did notice after I got two new tires a few months ago, that when I got up around 80mph on the interstate, the car would shake a lot. I had to slow down to around 70mph to keep it from shaking.
The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced loss of power steering assist. The message "Power Steering Failure" was displayed. The contact pulled to the side of the road, turned off and restarted the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 159,000.
The contact's cousin owns a 2010 Ford Escape. The contact stated while his cousin was driving 45 MPH, the vehicle lost power steering functionality. A message indicating a power steering assist failure was displayed. The contact's cousin veered to the side of the road. The vehicle was towed to an independent mechanic. The contact diagnosed that the steering shaft torque sensor had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was previously repaired under the federal safety agency Campaign Number: 14V284000 (Steering). However, the contact stated that only the power steering control module (PSCM) update was completed during the recall repair. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 107,644.
The contact owns a 2010 Ford Escape. The contact stated while driving approximately 30 MPH, the steering wheel started to vibrate and occasionally jerked to either the right or left, depending on the direction the contact was steering the vehicle. The contact stated that the shaking and vibration was intermittent but gradually became more frequent, leading to a total loss of power steering functionality. The contact stated that the "power steering assist fault" warning light was illuminated. The contact parked the vehicle at her mother's residence. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 14V284000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was unknown.
The electronic steering system failed on Interstate 71 southbound. The system completely failed, the instrument panel gave a trouble code. The vehicle almost caused a result on account of the failure. I don't understand how my vehicle is exempt from this recall....the same junk parts are installed in the 2010 model that I own. Makes no sense if Ford or NTSB actually cared about public safety.
while driving my vehicle and exiting the expressway making a left-hand turn approximately 35mph suddenly my steering became extremely hard to turn, and I almost crashed into another vehicle. On the dash the power steering assist fault warning light alerted me. extremely hard to turn the vehicle at lower speeds and dangerous.
The contact owns a 2010 Ford Escape. The contact stated while his girlfriend was driving approximately 70 MPH, the vehicle lost power steering functionality and the steering wheel became difficult to turn, nearly causing the driver to lose control of the steering and crash. During the failure the message "power steering" was displayed. The vehicle was taken to an independent mechanic who diagnosed that the power steering torque angle sensor module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.
I was driving at a speed of less than 40mph. I was going around a curve and the wheel felt as though it yanked from my hand to the right and I went into the ditch and up the embankment. I was unable to control the wheel. I came to a stop partially on my side due to the steep incline. Due to the snow and ice in the ditch, many components under my right side were broken and torn off making it difficult to see all the damage. My car was totaled. Police responded and I was helped out of my vehicle. The tow company came and towed it. No warning lights were on. I am very lucky to be alive- if I had been going any faster I would likely have rolled my vehicle due to the lack of control I had of the wheel and tires. It felt as though it was "slippery" under my grip, like the wheel wasn't controlled tightly by my steering. I was not majorly injured but am very sore and will need continued chiropractic care of my neck and right hip and shoulder.
The contact owns a 2010 Ford Escape. The contact stated that the steering wheel was making abnormal rattling sounds. There was no further information provided. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to Ford Campaign Number: 13N03. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the campaign because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 143,900.
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