While closing the rear hatch, the glass/hatch exploded into and outside of the car hitting my daughter in the face. There was not unusual tension or binding while closing the rear glass hatch. Did not require additional effort to close it. The vehicle was in park, the engine was off,temperature outside approx 50 degrees. Vehicle was warm as it had been previously driven updated 11/28/11 *bf
2011 Ford Escape body complaints
Page 3 of 3: complaints 41 to 43 of 43, newest first, as owners wrote them.
Rear windshield exploded when my colleague was putting his belongings in the back of my SUV. Brand new car and the the car wasn't turned for more than 5 minutes.
Tl* the contact owns a 2011 ford escape. The contact stated the driver and the passenger front door failed and the doors would not open automatically or manually. The vehicle was taken to the dealer several times and they cleaned the door locks, but the failure was not corrected. The failure mileage was 8,429. The consumer stated at 8,429 the dealer replaced the door latch assembly. However, at 8,832 the front passenger door locked and now it will not unlock. Updated 10/05/11
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