I went for an oil change and my mechanic found that the subframe/cross member assembly was almost rusted through. Very dangerous. Needs to be replaced. Found out this is very common with the Ford Escape model of these years. Will cost thousands to repair.
2011 Ford Escape body problems
43 complaints (3% of all complaints for this car). Typical mileage when it fails: 48,000. 3 crashes reported.
- owner complaints
- 43
- of this car's complaints
- 3%
- typical mileage
- 48,000
- crashes
- 3
- recalls
- 0
Which part fails
- Body30
- Body: hatchback/liftgate5
- Frame and members1
- Body: tailgate1
- Body: hatchback/liftgate: hinge and attachments1
- Body: door1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Escape body problems in other years
Related recalls
No recalls on record for this model year.
Related investigations
Rear Liftgate Window Glass Breakage
In its response to the agency, Ford acknowledged a higher than normal level of glass breakage incidents in the model year (MY) 2010 to early-build MY 2011 subject vehicles.The incidentsoccurred when the liftgate glass was being opened, or more typically while being closed, but in both cases while the vehicle was stationery, i.e., not moving on the roadway.Additionally failures often occurred during early morning hours when ambient and/or liftgate glass temperatures may have been lower.Ford advised that it investigated the failures but failed to identify an anomaly in the glass manufacturing process (which is often a factor in glass breakage trends ODI investigates) that could explain the reports.It did however identify a potential thermal expansion/compression condition in the mounting of the rear wiper motor to the liftgate glass.Starting at MY 2008 vehicle production the motor was attached to the glass using an adhesive.Ford revised that design to a nut and bolt type attachment in October 2010, during MY 2011 vehicle production.ODI's review of Ford data indicates that vehicles built after this change exhibit lower glass breakage rates.Among the 296 consumer complaints on the subject vehicles, ODI identified 15 injury incidents resulting in a total of 18 alleged injuries.All the injuries were minor in nature and consisted mainly of superficial skin cuts or minor lacerations, with two of the injury incidents occurring when vehicle owners were cleaning up broken glass.Additionally both the injury rate and report rate (including warranty claims) are low in comparison to similar investigations resulting in safety recalls (see PE04-045, MY 2002 Ford explorer liftgate glass failure, which resulted in the federal safety agency safety recall 04V442). In November 2010 Ford issued Technical Service Bulletin (TSB) 10-22-10 to address reports of liftgate glass breakage on all MY 2010 vehicles, and MY 2011 vehicles built through 10/15/2010, the date the above design revision was implemented.The TSB enables owners of affected vehicles to have a broken liftgate glass replaced under normal vehicle warranty, which would not otherwise be a warrantable failure, with the revised design liftgate glass.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
PE11016
What 2011 Ford Escape owners say
Most recent owner complaints, unedited.
Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing the door from opening from both the inside and outside and creating an occupant entrapment risk. The failure is fully reproducible and ongoing. The condition first occurred without any prior warning signs, messages, or symptoms and has persisted for more than a day without resolving. Although the vehicle responds to unlock commands from the key fob, keypad, and interior door controls with normal audible confirmation, the driver door frequently remains unable to open. Failure behavior includes: •The driver door cannot be opened from inside the vehicle, preventing occupant exit. •The door also cannot be opened from the outside during these events. •An occupant became trapped inside and had to crawl across the vehicle and exit through the passenger side. •The vertical lock indicator moves between locked and unlocked positions, but the latch does not release. •The electronic systems appear functional, yet the mechanical latch does not respond. •Using the physical key can sometimes force the lock cylinder past a mechanical click point, temporarily allowing the door to open; however, this places the mechanism into abnormal states where the door may remain permanently unlocked or, when turned in the opposite direction, cannot be opened at all regardless of unlock attempts. •All other vehicle doors operate normally. Video evidence documenting the failure is available. This condition presents a serious safety concern because occupants could become trapped inside the vehicle during an emergency or after a crash, delaying rescue. The latch mechanism is a critical safety component that consumers cannot reasonably inspect, predict, or maintain. Given the life-safety implications of a door that cannot be opened from either side, this issue warrants investigation for potential defect trends.
Top of wheel well around shock absorber broke off due to rust as well a frame disintegrating due to rust. When shock broke free part of wheel well lodged behind the tire and destroyed the brand new tire.
The front subframe on the passenger side is rusted through. I have also heard this part referred to as the engine cradle. I noticed while changing the serpentine belt and had it looked at by a mechanic. Took it to Midas and mechanic said front subframe should to be replaced but couldn't get the part. I researched this online and found it to be a common problem. People say it may be from AC water discharge due to occurring mostly on passenger side only. The uploaded images are of my own vehicle. Apparently people say these snap and the car takes a hard right turn when the wheel comes loose. I guess all the people that die don't post anything so the government isn't taking this issue seriously... Uploaded images are of my own vehicle. I'm also including youtube links of other people's similar year/make, same model issue as 2011 Ford Escape with the same issue. The first one is apparently by a Ford mechanic, fixing his mom's vehicle because he doesn't want her to die. I'm a [XXX], discovered this on Veterans Day 2024. Survived combat, but will this faulty vehicle kill me? Needs manufacturer recall, myself and many others have no choice but to drive it. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Front sub frame rusting through that could potentially result in the control arms breaking away from the sub frame and the driver losing control of the vehicle. No incident has occurred from this, but could if not inspected and found. This was found by an independent service center. No warning lamps
The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the subframe on the passenger’s side front had detached due to extreme corrosion, causing the front axle to become detached. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 14V165000 (Structure). The manufacturer was made aware of the failure. The failure mileage was approximately 178,596. The VIN was not available.
Rust around wheel wells and rear liftgate along bottom edge.
The contact owns a 2011 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic for a routine maintenance inspection, and he was informed by the mechanic that the front subframe engine cradle displayed rusted holes and corrosion located near the control bracket and the contact was concerned for his safety. The contact also stated that the rear wheel rails had started to rust. The dealer was notified of the failure and the contact was informed that a fee would be charged for the repair. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the federal safety agency Hotline. The failure mileage was approximately 160,000.
Rust is happening at an increasing rate on the rear wheel wells and rear lift gate.
I am a 79 year old disabled man when I stopped at th spokane va hospital the driver's door would not unlock. I tried everything I could and could not unlock the door.to get out.even the key is only an electric switch there is no mechanical way to open the door. If I had been in an accident and the car was on fire I would have died. As is I had an extremely dificult time climbing out of the car. I drove to a ford dealer to see if they could fix it but they told me it would be two or more weeks before they could help me. I asked them if I had to stay in that car for all that time.
Questions about the 2011 Ford Escape body
Does the 2011 Ford Escape have body problems?
Owners have filed 43 complaints about the body of the 2011 Ford Escape, 3% of all its complaints.
At what mileage do 2011 Ford Escape body problems start?
The typical (median) mileage in owner complaints is 48,000 miles.
Was there a recall on the 2011 Ford Escape body?
There is no recall for this problem on this model year.
What year does the Ford Escape have the most body problems?
The Ford Escape model years with the most body complaints are 2020 (671 complaints), 2005 (434 complaints) and 2004 (138 complaints).
Other 2011 Ford Escape problems
Steering 412Fuel system 284Transmission 268Engine 263Acceleration 245Electrical 117Visibility 45Suspension 32Airbags 26Brakes 26Driver assistance 17Wheels 10Seat belts 6Seats 6Locks 4Lights 3Tires 3
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