The contact owns a 2013 Ford Escape. The contact received a recall notification for the federal safety agency campaign number: 14V239000 (Structure) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2013 Ford Escape body complaints
Page 2 of 4: complaints 11 to 40 of 87, newest first, as owners wrote them.
cannot open passenger side back door from inside or outside safety hazard if one has to exit the vehicle quickly just happened looked on internet, it is a common problem for this vehicle no warning
My vehicle has a safety recall since june 2020 but until now, they haven't take any action with it.
2013 ford escape. Consumer writes in regards to inoperable door code on drivers door and instrument cluster. *ld the consumer stated while the handle above the door to get in the vehicle, it snapped. The consumer fell to the ground and broke her foot. Also, the instument panel and cruise control were inoperable.
Ford latch recal self inspection site , is unavailable to check if latches have been done .
I had my safety recall resolved, but it is still showing on the report as still incomplete
The paint on my 2013, that has never been in an accident is wearing off in multiple places. It looks as thought a poor job was done applying the paint as my car has never been in an accident and only has 45,000 miles on it. I have been quoted $2500 to have it repaired which I do not have. It seems this is a manufacturing issue that ford should have to pay for. As some of these spots also have started to rust, I will need to get this taken care of sooner than later so the problem doesn't become even bigger.
Tl* the contact owns a 2013 ford escape. The contact stated that the underlining under the vehicle became loose and was hanging down nearly making contact with the ground. The cause of the failure was not determined. Upon inspection it was discovered that multiple screws that secured the underlining were loose. The local dealer sahara motors (597 us 6 delta ut) and the manufacturer were notified of the failure. The failure mileage was 40,000. The VIN was inaccurate.
I filed a complaint sometime last week about my car having coolant leaks and overheating due to this leak. Well I took my car to the shop and was out 400 dollars to fix this. The shop ended up having to order two of the same parts because they were all faulty. A week later my car is fixed. Worked for 2 days and the part that came directly from ford was faulty again. Car almost blew up on the highways because coolant was leaking everywhere. There was literally none in my car. When is this going to become important enough to fix? When the engine is completely ruined? I was driving down the highway today and all the lights on my dash came on saying engine temp dangerously high. Turn engine off immediately but by this point I was already smoking out the hood, it smelled like coolant inside my car, I pull over and get out and I see my tired are soaked, the whole sidewalk up under me was puddled, my engine was covered in coolant. I had to have it towed.
I bought my car this year and the handle never worked. It stays stuck in the open position and the passenger door flys open while driving every time. I have also had coolant problems since the day that I bought the car. These are all shown on a recall list for my model car but when I check with my VIN it says I have 0 recalls. I have always owned ford such as expeditions and explorers but I am not a fan of this escape and all it's problems. While driving, it will go hit and say low coolant and I have to refill coolant every week or so. It's cute off on my and the check engine light reads words and not codes. It says association of 'something'. This has been happening since I bought it april 2019 and I'm fed up. My kids can fall out of the car because of the door or I can have big problems with these coolant issues and motor issues.
Passenger front door will not close, while driving saturday 9/14/2019 approximately 7:30 pm my passenger front door flew open. I was traveling approximately 25 MPH when this happened and had no passenger in my vehicle. I tried numerous times to close the door, but it will not close. I have had to tie the door closed (a picture is attached). This vehicle was part of a recall back in october 2016 #16s30 and was fixed on 5/15/2017. I called my local ford dealership and they said because the recall was already fixed I would have to pay for this repair. I do not feel that I should have to pay for this repair and would like to know if there have been any other occurrences of this happening. I have reached out to ford motor company but have yet to hear back from them. I have attached the recall notice and price quote for me to have this repaired. Thank you for your help and I look forward to hearing from you soon, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving down the road, the left rear door opened up. Pulled over to shut the door.. The door will not stay shut. My son was in the back seat and thankfully always wears his seat belt. This is very dangerous and someone can be killed with this defect.
While driving down highway 52 yesterday evening my ford escape 2013 caught on fire. I was able to pull to the side after it seized (brakes quit in the process) and had to jump out the passenger side door as the whole engine was on fire and engulfing the driver side.
The back door latch does not function properly. I cannot open the rear passenger door. There was a recall at one time & my dealership said they fixed it but it still isn’t opening. Can I take it back in w/o a charge to me
Doors will shut and remain shut even when doors are unlocked and child locks are disengaged. A door that is not securely latched or latched indefinitely could open while the vehicle is in motion increasing the risk of an injury to a vehicle occupant. Vehicle was stationary when experiencing this issue.
Driver side exterior door handle sticks 75% of the time, while vehicle was stationary
I received a recall notice in october 2016 (safety recall notice 16s30/the federal safety agency 16v‑643. The recall related to a side door latch that may break. I reported the situation via request # 165121. I contacted my dealer who said the parts were unavailable. I believe nearly 3 years is long enough to satisfy a safety issue.
1. My front bumper came apart 2 weeks after purchase at a place where the metal was welded and then came halfway of all pieces fell off attached to front bumper and no collision took place however when I backed up out of the parking space it caught on the curb and pulled apart even more. 2. Since purchase after fill up the engine cranks however will not turn over without applying a little gas. 3. Now yesterday I have too turn on ignition twice to start everytime I need to turn on the car. 4. I also had 5 recalls the dealership did not make me aware of fixed ( they only said rear seatbelts had to be replaced) well shortly after I purchased 3 doors wouldn't latch I had to rope my doors shut until I could get into sewel ford. My family has been in so much danger in this vehicle. I am a 40 year old disabled woman with 3 children, my step -dad is blind, my brother is terminally ill and needless to say I need a reliable vehicle in one piece. I have filed a complaint with the attorney general and the dmv responded that an investigation has been set out to determine how much of this is manufacture defect and what part the dealership played by non- disclosure of remaining recalls making me believe they were concerned for our safety by fixing the rear seat belts.
I was on a road trip that lasted about 6-7 hours. I had been passing cars sometimes at high speeds. Sometime during the driving my eyes started burning really bad. It continued for days until I went to my doctor and got drops for them. I took the car the very next day to a ford dealer for inspection and it has now been over 5 weeks with them and as far as I know, nothing has been done to the car. It has been turned over to ford motor and is with the general counsel's department. The road trip was approximately 400-500 miles in total on the highways of washington state.
Driver's side door latch wouldn't lock. The consumer referenced safety recall 16s30. Requested to be reimbursed for the repair. The consumer filled out the appropriate paper work, but had not heard back from the manufacturing company.
Windshield has been leaking for awhile. Did not notice until stain appeared inside on the headliner.
Windshields with no seal causing lots of air nosies like the windows are down
Rear driver's side door remains locked. Cannot unlock and open door. This can be a safety issue for rear seat passenger.
Hood latch won't release, it's completely stuck after popping the hood lever. I notice this after the door latches went bad and I had service them under a known recall issue.
I went to open the driver side door and the handle and lock fell off. This, I am sure is not normal. I have and I own older vehicles where the handle had never fallen off. I am able to but the handle back on temporarily but I cant get the lock to stay in.
Drivers door outside handle sticks in the open position when pulled on to open door. Sometimes sticking open several seconds and longer.
While driving the vehicle at low speed (thank god) I attempted to turn and the steering hung up. I could feel the floor board under my feet move as I tried to turn the wheel. I forced it to turn and then stopping, I looked under the car only to find a large piece or the whole piece of the heat shield had come loose and was laying on top of the exhaust system and the steering. I pulled it loose, some was torn up, and pushed the rest out of the way of the steering. Drove home. Was informed it was not under warranty. Car has 63,000 miles on it. Never driven hard.
I was driving down i49, shreveport, la. At approximately 65 MPH, high tempature warning came on followed by engine failure warning, as I was making my way to the roadside engine shut down. Steam started coming from under the hood, when the vehical came to a stop, I popped the hood, as I got out of the car I noticed a small amount of blue smoke, followed by black smoke, I did not open hood, 30 seconds latter flames were shooting from under the hood, I called 911 as the flames engulfed the front of the car
Tl* the contact owns a 2013 ford escape. While the vehicle was operated on the highway, the steering column seized. In addition, the liftgate opened independently. The vehicle was pulled over to the side of the road and driven to the contact's residence. The steering assist fault warning indicator illuminated. The vehicle was taken to autonation ford miami (16800 nw 57th ave, hialeah, fl) where it was diagnosed that the electric power steering and rack and pinion were defective and needed to be replaced. The manufacturer was contacted and provided case number: cas 13322662. No further assistance was offered. The manufacturer referred the contact to the federal safety agency due to them stating that the federal agency was responsible for adding recalls. The failure mileage was approximatley 63,606.
Both rear doors are rusting from the inside out at the bottom of the doors. This was noticed two months ago.
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