Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/18/17 lj
2013 Ford Escape locks complaints
Page 3 of 3: complaints 41 to 65 of 65, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) months ago. The contact was unable to determine when the manufacturer would send the parts to the dealer. The front passenger side door latch failed to function properly. The dealer and manufacturer were notified of the failure. The contact was waiting on the remedy and parts to be supplied to the dealer. The failure mileage was not available. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact stated that the front driver side door latch failed and the door was unable to close securely without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 37,000. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign numbers: 14v597000 (air bags, seat belts) and 16v643000 (latches/ locks/linkages). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/06/2017*ct updated 01/17/17.
A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury. Difficulty shutting drivers door. Recall status: recall incomplete. Remedy not yet available.
Tl* the contact owns a 2013 ford escape. The contact stated that the rear drivers side door latch had become difficult to close. The contact later received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages ) but the interim notice indicated that the parts may become available mid second quarter of 2017 so the contact was unable to determine when the vehicle would be repaired. The contact felt that the manufacturer had exceeded a reasonable amount of time for the recall remedy. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. While driving 30 MPH, the driver side door opened. The contact coasted over to the side of the road. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The manufacturer was made aware of the failure. The approximate failure mileage was 59,000.
Tl* the contact owns a 2013 ford escape. The contact stated that they received notification of the federal safety agency campaign number: 16v643000 (locks/linkages) however, the part for the recall repair was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that the door handle's were previously repaired under a recall. The details of the failure were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 9,093. Vin tool confirms remedy not yet available.
Tl* the contact owns a 2013 ford escape. While driving approximately 45 MPH, the trunk latch detached and opened without warning. The vehicle was taken back to the contact's residence. The vehicle was not diagnosed. The manufacturer was not made aware of the issue. The approximate failure mileage was 32,000.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts unavailable.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact received notification of the federal safety agency campaign number: 16v643000 (locks/latches/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford escape. The contact stated that the rear driver side door failed to latch. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,400.
Tl* the contact owns a 2013 ford escape. The contact stated that the rear passenger door failed to remain closed and opened independently while the vehicle was in motion. The vehicle was taken to the dealer where it was diagnosed that the door lock failed. The lock was replaced, but the failure recurred. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 14v239000 (structure). The failure mileage was 7,450.
Tl* the contact owns a 2013 ford escape. While driving approximately 5 MPH, the rear passenger side door flew open. The vehicle was taken to the dealer where it was diagnosed that the latch failed and needed to be replaced. The manufacturer was notified. The approximate failure mileage was 67,000.
Tl* takata recall. The contact owns a 2013 ford escape. While driving approximately 35 MPH, the driver side door flung open and did not close. There was no warning indicator illuminated. A local dealer and the manufacturer were notified and stated that there were no recalls. The vehicle was not repaired. Meanwhile, the contact received notification of the federal safety agency campaign numbers: 14v495000 (electrical system) and 14v597000 (air bags, seat belts). The failure mileage was 51,000. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* the contact owns a 2013 ford escape. While the vehicle was parked, the front passenger side door latch failed and prevented the door from closing. The failure also occurred with the rear passenger side door. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred. The manufacturer was made aware of the failure. The failure mileage was 42,000.
Tl* the contact owns a 2013 ford escape. The contact stated that while driving at 25 MPH, the engine stalled and the engine warning light illuminated. The vehicle failed to restart. The vehicle was towed to a dealer, who replaced the tire wiring for the map return signal and the tcbp return. The contact stated that five months after the repairs the failure recurred. The contact stated that while driving 40 MPH, the engine warning light illuminated and the vehicle stalled. The vehicle was towed and was diagnosed that the fuel pump control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,383. Updated 09/30/14*lj updated 02/27/2015
Tl* the contact owns a 2013 ford escape. The contact stated that the rear hatch electronic lock failed. The door would not lock electronically and caused the hatch door to lift and crash into the contact's garage door. The vehicle was taken to the body shop but was not repaired. The manufacturer was made aware of the failure. The failure mileage was 2 and the current mileage was 7,000.
Tl* the contact owns a 2013 ford escape. The contact stated that she was in the rear seat when she became trapped inside the vehicle. The contact noticed that the doors were locked however, she was unable to unlock the doors. The driver had to unlock the doors from the exterior of the vehicle using the remote key fob in order for the contact to exit. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 2,000.
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