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2014 Ford Escape driver assistance complaints
Page 3 of 3: complaints 41 to 64 of 64, newest first, as owners wrote them.
The contact owns a 2014 Ford Escape. The contact stated while reversing the vehicle at approximately 3 MPH, the backup camera would show as "camera not available" or the camera would start pixilating and go blank. The contact stated no other warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a module for the "blue tooth/hands free" phone system needed to be replaced. The vehicle was repaired but the failure on the camera was still recurring. The contact researched a recall that could be related to her failure, the federal safety agency Campaign Number 22V082000 (Back Over Prevention). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000. The radio quit working as well as hands free and backup camera comes and goes when it wants. They thought the radio module might fix all of it but only radio and hands free. This car has always been serviced and repaired at Wehr Ford.
The contact owns a 2014 Ford Escape. The contact stated while reversing at approximately 2 MPH, the rear-view camera would malfunction and display a message "camera not available" also the camera image would display upside down on the monitor or was completely blank. The contact took the vehicle to the local dealer, where it was diagnosed and determined that the Accessory Protocol Interface Module (APIM) needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to file a safety complaint. The failure mileage was approximately 136,000.
Back up camera not working. Occasionally comes on for short period of time. Error message sometimes says "camera not available". Sometimes nothing but home screen.
Light went off for low tire pressure. Rear passenger side tire was low. Filled with air and drove for a couple weeks; light again went off. Filled tire again and took to service center this morning to see if something had penetrated tire or if bead had loosened. Service center found nail in tire and repaired. They had to replace 4 lug nuts as they were swollen. (I didn’t even know this was possible!). A simple and inexpensive tire repair turned into more than expected, which is rough when you’re on a small, fixed income. My fear is that I will eventually have the same experience/expense, at some point in time, with the other three tires. As a side note, and something that maybe should be filed as a separate complaint, is that the back-up camera malfunctions frequently…sometimes with image appearing upside down or a completely black screen. I spoke with two separate repair shops and was told it couldn’t be fixed…had to be replaced…and was quoted over $500 to replace it…obviously something I cannot afford to do. Was told it’s a common issue on Escapes, yet there have been no recalls for this issue. If we’re really trying to improve safety, then maybe this issue needs to be addressed as well. I have heard they will be required on new cars in the future; but something needs to be done about existing failures…and to set a standard regarding future failures on those new cars. My camera went out after warranty expiration, so I had no way to afford to fix it. Ford should stand behind their product and replace these defective cameras. My car now has 95,207 miles on it, and the camera failed over a year ago. I wouldn’t think a 7-year-old (6-year-old at time of failure) car with less than 100,000 miles on it should have that type of failure. Ford needs to use better equipment or offer better warranties. For most of us, $500 is a pretty substantial expense, and I’ll bet there are a lot of Escapes with defective cameras that people can’t afford to fix.
UNKNOWN. Often back up camera when using reverse in automatic transmission display goes blank or says camera not found Doesn’t work often dealer twice or more nothing found. Darn.
A recall was issued for back up camera malfunctions on Ford models under the federal safety agency Campaign Number: 20V575000. My Escape has the exact same issue with the back up camera as described in the recall. The camera intermittently goes out and a message appears on the screen that the back up camera is not available or it goes blank. I have had the dealership look at the camera twice in the past three years and each time they tell me there is not an issue with the camera that it functions as expected.
My backup camera is intermittently not functioning. Sometimes it works fine, other times it shows an error message "rear view camera is unavailable. Please contact your dealership". Thought it might be fixed by the recent recall but found out it only covers 2020 models.
Back up camera stopped working properly only after 3 years of buying my new 2014 ford escape. It only worked intermittenly. I brought it to the ford dealer in sunnyvale for repair under warranty but it decided to work while there so they told me to bring it it when it was not working. When I finally brought it in when it stopped working they said it was no longer under warranty. These backup camera's are definitely a problem all the way back to 2014. Why are they only recalling newer recent models when 2014 is also faulty?
Back up camera is blurry or black at times when still or moving. It may start out on while backing up then go black. It has happened various places.
My ford escape's backup camera has gone to just colored bubbles! I have a hard time backing up because I cant see what's coming and feel this is a safety issue.
The coolant light come on but not running hot I just bought the 1\15\2020
The car keep giving me a message that is overheating, then the AC start blowing hot air but the car is not hot. Within 3 minutes the messaging away the AC start working like nothing happened. Also the transmission seems not to change at all when this is happening to the car.
Tl* the contact owns a 2014 ford escape. The contact stated that the rear camera went black or displayed images backwards. The contact called town and country ford of nashville (located at 101 anderson ln, madison, tn 37115, (615) 865-1280) and was informed that the rear camera needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 20,000.
The car's engine will cut off, lights and electricity will stay on, but the engine will cut out while driving. Acceleration is lost, and cannot start moving again until the car is put in park, turned off, and turned back on. This is while the car is in motion. This has happened at 30 MPH and slower, as well as 55 MPH. The car will give an engine fault or engine failure and begin jerking. This happens on the highway and city streets. The most recent time, the car began jerking after turning and could not stay on for longer than 10 seconds before shutting off. This has happened at least 6-10 times, and almost caused car accidents. Multiple parts have been replaced, and the issue still happens.
I got into the truck and crank it up as I was leaving work one afternoon and when I turned the radio on the display screen for the rear back up camera and radio went out.. Its was flashing white and black and then black with a white line thru it after it kelly flashing turning red green orange with lime just running thru the screen.then about 10 minutes tops it was gone out.. It only takes me 12 minutes to get home from work and it didn't last that long so took it back to my dealership and they don't know what wrong with it. But I have no radio and no camera. I continued to drive around not knowing what was wrong with the truck and one night it make a spark as I was sitting with it running at a fast food drive thru. The smoke was coming from the front vents so it parked it and called the tow truck. Quick towed it back to the dealer who still couldn't figure out a problem they just disconnected the wiring completely so I'm worse off as far as it goes to figure out the problem . I don't see any fixes for these issues but I've seen lots of the same complaints please help
While having to replace the coolant at least twice a week and after having 2 recall repairs completed on the coolant system, then after 10000 miles after the recall repairs were completed, ie replace overflow bottle, sensors, etc. The car still is losing coolant and now the "engine has reached high temp please stop car safely". Warning is showing on panel and the car will go into drive but will not move. The car had not been driven when this "warning" occurred in my driveway, there was no way engine could have overheated as it had not been driven. This would appear to be a defect in the recall repairs that were done or that there is another problem.. I have the car currently at the dealership and am told that it could take up to 3 weeks for repairs.
Ford fixed a recall on my car regarding the coolant sensor and my car hasn't been right ever since. Same day that I brought it home the coolant sensor said coolant level low even though they had just filled it up and there was plenty of coolant in the car. Yesterday on my way home from work my car over heated and, lights on the dash said for me to pull over safely as soon as possible. The car automatically slowed down to barely 5miles/hour on it own, it would not accelerate. Now the car is not drivable as it overheats within 30 seconds of starting the car up. Dealerships near me will not service my car for another 2 weeks and they don't have a loaner car that I can use in the meantime, and on top of that it's going to have to be towed to the dealership because it's non-drivable. According to the diagnostics ran on it the code that came up was - p1299.
Drove the car in the morning of 8/11 just fine, in the afternoon went to start the car and it will not move out of park, dashboard states the car is in neutral. The car has been like this since since 8/11 and parked in my driveway. Received a letter in the mail on 8/13 that this issue is an actual recall and when we called local ford dealer, they informed us that they don't know when they will have the part to fix our car! What can we do? We can't use the car and they can't fix it! Can we simply return the car? We have an outstanding car loan and are paying for a car that's had three recalls so far since we've had it. We can't afford to keep paying uber to get to work and a car loan and car insurance for a car that no one can tell us when it will get fixed!
Power steering goes out when you step on the acelator to merge into traffic and the vehicle attempts to stall taking off from stop sign. Also at 14000 miles I was told all four wheels needed alignment and I did not ask them to check alignment. I was told I get 30 plus mpg and have not been able to get over 24 mpg
This car has less than 44 miles and is all breaking down, when the battery when down all electrical parts are not working correctly windows are going up and down with out pushing the button, lights turn on and of by then self's, is just to new to happen all this problem, ha money that they charge (dealer ) is to expensive, and I suppose paid every maintenance for inspection to see if my car is doing ok , last time they inspected and didnt see the battery problem , the missing screw in the container of refrigerant, and low oil level in the brake container. That not have warranty any more , like they know all ready that it will be problem with the electrical part. I think this cars are the worse when they are electricall or to much "technology" I was in los angeles area far awy from home and a place that seem dangerous..... It wasnt safety to be in that place with my broken new car. T this should be a recall to see id electrical are working correctly , this now is going a cost a fortune, ...this is not right, I didnt feel safe since my windows was open , was in the night and near to a liquor store and rehab center. People acting estrange asking for money , could not close my windows
Tl* the contact owns a 2014 ford escape. While backing up the vehicle at 5 MPH, the back up sensor failed and the contact crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was driven away by the contact. The VIN and failure mileage were unknown.
I had a recall performed that included software. Prior to this I had a digital readout of my speedometer. After the recall the reading I got became average speed. With the digital read I could get quick update on speed. The average speed is absolutely useless. I notified ford. They opened case cas-7804630. Subsequent e-mail from them then recorded case closed. Unsatisfactory. Case filed on 08/31/2015.
Tl* the contact owns a 2014 ford escape. The contact stated that the vehicle was stopped on a hill when the air bag, ABS and electronic stability control indicators illuminated. The vehicle was taken to the dealer where they stated that the rcm needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 11,000.
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