For the first incident, the car's warning light came on and said "engine failure - service immediately." I attempted to proceed to the dealer for service but, before I made it off of our street, the car began to shake and shudder violently, then died in the middle of the road. I was able to get it to coast to a small parking area. As it would not start again, it required a tow to the dealer. The dealer informed me that it was a sensor issue and ensured that it was repaired and would not happen again. Today (may 10th) a similar issue occurred, though this time it was while I was pulling into traffic. Again, the same warning light came on. I attempted to turn and get the car home but, before I could do this, the car began to shake again and the engine lost power. This required another tow to the dealership for repair; the vehicle is presently in the shop.
2014 Ford Escape engine complaints
Page 31 of 31: complaints 881 to 887 of 887, newest first, as owners wrote them.
Vehicle stopped at stop sign. Engine died. Moved gear selector from drive to park and restarted with no further incident.
I bought a new ford escape in february 2014. Since day one I have noticed an exhaust smell in cabin when the vehicle is put into reverse and occasionally when driving at low speeds. Similar to what other customer complained. I will bring this to the attention of my ford dealership when it goes in for maintenance service when it reaches 10,000 miles, but maybe sooner to have it looked at.
Leased this vehicle in august, 2013. Since day one I have noticed an exhaust smell in cabin when the vehicle is put into reverse and occasionally when driving at low speeds. I am sensitive to odors in general and my family members only smelled it occasionally, so I disregarded until recently the odors are becoming stronger inside the cabin and not clearing when windows are lowered to air out. I will bring this to the attention of my ford dealership when it goes in for maintenance service when it reaches 10,000 miles, but maybe sooner to have it looked at.
The car takes approximately 18-22 minutes to attain a safe and proper inside vehicle temperature. Even with a remote start installed it will usually two starts for the car to reach a temperature that is not dangerous to my infant nephew. I can no longer pick him up without warming car up for half an hour. I brought back to fullerton ford dealership in nj and was told by service manager [xxx] that he had the same problem with his escape. He was able to just get another car. The average person like myself is told to contact ford corporate and file a complaint. I asked if it was possible to get another ford escape or edge ad was told by sales manager [xxx] I would loose my initial down payment of 4000 dollars, they also said they would need another 4000 dollars and increased payments. Nothing I can do except leave car in driveway during winter and make payments. The service invoice clearly states "no fix available". Yet they continue to sell this vehicle to general public and dupe us. The dealerships that continue to sell this vehicle should be boycotted and held responsible. They have also lied about mpg on sticker. They claim it will be between 26-32 mpg. Total lie. They blamed the winter fuel mixture. I tried a higher octane and still have no success. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When the vehicle is between 1400-1600 RPM it starts to vibrate and drives rough. Is this usual? Had it to two different dealerships and complained to ford. No satisfaction!!
Due to cold weather, walked out and started car, right foot on brake, right index finger on starter button, left foot on outside parking lot and left hand holding cell phone. After starting car, closed door, went back into office for over 3-5 minutes, did five web searches before sister who works in office came in to my office and told me my car had backed a perfect u, missed 6 vehicles parked outside and hit our office building. My car is just the distance of the sidewalk and wall plus a few feet with window between us, I heard the car running while in office. When I got to car out side it was in reverse, doors locked and idling, no explanation of how it went from opposite direction than direction I pulled in, missed all vehicles. Ford says there is nothing wrong with my car, I had three additional people in my office pictures and video of tracks that are verification that it did it by itself, as best we can figure the park assist took over, had I accidentally knocked it into reverse it would have started backing up with me half in and half out of the car, also am sure that it was in park as can't start it in reverse, I am frustrated with the dealership here that is not really willing to figure out what actually happened, all they will tell me is the check engine light didn't come on. I am requesting information as to whether or not this has been reported by anyone else and where I might be able to get further information as to what can be checked out to figure out what might have made it start moving on it's own.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Ford Escape?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history