The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a loud ticking sound coming from the engine. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing belt had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed and determined that there was coolant leaking into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 130,000. The VIN was not available.
2018 Ford Escape engine complaints
Page 28 of 50: complaints 791 to 820 of 1,458, newest first, as owners wrote them.
The coolant leaks into the engine's cylinders. This is a known issue by the manufacturer for all 2018 Ford Escapes. Engine failure can occur at anytime while operating the vehicle. The engine light will come on and in one instance there was an engine failure message on the dash.
Coolant leaked into the engine causing it to overheat requiring the engine to be replaced. This was a known defect by Ford regarding this year Escape
A warning signal came on in my FORD Escape indicating a problem with the head gasket or head of the engine. I am NOT complaining about a fire possibility, but I have heard of this as being and issue. I am complaining about the head or head gasket being a problem, according to the vehicle's computer warning system. I contacted FORD and was told that if my vehicle was under seven years old, which it is, or under 84,000 miles, which it is not(@89,000), FORD would do a CUSTOMER SATISFACTION REPAIR. FORD's customer service told me that they would do nothing. This vehicle is my fifth FORD. My last FORD was an F-150. When I retired that vehicle, it had almost 200,000 miles on it. My other vehicle is a DODGE Caravan, with just shy of 200,000 miles. My only point is that I always take care of my vehicle. I have never had any serious issues with my vehicles, save this one. Is there any mandates for the repairs of this vehicle? Thank you for your attention. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Coolant leaking from between cylinders in engine causing it to overheat. This is a known issue by Ford in engines manufactured within a certain time frame. Problem occurred suddenly and unexpectedly. Ford knows about this issue. Check engine light turned on the day before and then the next day the car would fail to start and was overheating
I have a 2018 ford escape only like 100,000 has engine gone due to coolant leak. In research I saw ford has ignored this issue from day one to its customers. I have 2018 ford Escape 1.5 EcoBoost. Ford has had one recall also with the transmission bushings that were repaired at 80,000. car ran bad since recall repaired of transmission bushings. Ford has deceived consumers with its engine failure and coolant leaks, with its fraudulent deceptive practices.
The contact owns a 2018 Ford Escape. The contact stated while operating the vehicle, the check engine warning light illuminated, and the vehicle experienced a loss of motive power and decelerated. The vehicle was driven to the local dealer who diagnosed that the engine had experienced coolant intrusion into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 104,000.
The contact owns a 2018 Ford Escape. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to a dealer where the contact was informed that despite the warning light, the vehicle was still safe to drive. The vehicle was then taken to an independent mechanic where the contact was informed that there was a misfire in engine cylinder#1. While the contact was driving 40 MPH, the vehicle shut off with the check engine warning light illuminated. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and after months of negotiations, the dealer, the manufacturer, and the contact all partially paid for an engine replacement. Recently, the contact was informed that vehicle was losing coolant. The manufacturer was notified of the failure and suggested a vehicle buy back. The contact continued driving the vehicle; however, the vehicle shut off while driving 60 MPH with several unknown warning lights illuminated. The vehicle was towed back to the dealer, and it was discovered that there was coolant intrusion into cylinder #4. The contact immediately notified the manufacturer and was later informed that the buyback request had been denied. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 95,000.
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test to be performed. The vehicle was taken to the dealer, and it was discovered that there was coolant intrusion into cylinder #3. The contact was then provided an estimate to replace the engine. The contact was referred to the manufacturer who informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 47,000.
The contact owns a 2018 Ford Escape. The contact stated that the vehicle experienced rough idling and was sputtering while driving at various speeds. The check engine warning light was illuminated. Additionally, there was a message that the engine was overheating, and to urgently stop the vehicle safely was displayed. The vehicle was taken to the dealer, where it was diagnosed that cylinder #2 was misfiring due to coolant intrusion into the engine. The dealer determined that the failure was related to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not covered due to the mileage. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 83,900.
Coolant leaking into cylinder 3 causing engine issues. Problem occurred 3 times in the last 6-7 months. Less than 100k miles
Check engine light came on. Brought to dealership and told Long Block replacement needed under TSB 22-2229. Manufactured defect of block is root cause. Ford nor dealership are helping at all. This is a manufactured defect that was known to dealership at time of sale. There was no information relayed. Ford has multiple vehicles with recall for same issue but not mine.
While sitting in my car at idle in park, the car cuts off after 20 minutes or so. At this point, the car will not restart, and it seems that the battery is dead. It did not respond to an attempted jump start, however. On the first occasion the car restarted normally after approximately 1 hour. It has been starting and running fine since then. . On the second occurrence, today, the car shut off while idling in park. It has been 1.5 hours. since auto shutoff left me stranded. The car finally started. I have on occasion put a car ( this is a new one) in park when stopped in traffic.
I bought a 2018 Ford Escape 1.5L ecoboost as the 2 or 3rd owner. There were no recalls I checked and also did a carfax when I bought the car 7/4/2024. I was driving the car and all of a sudden the car slows itself down from 50mph to 5mph and give me a warning car is overheating. Got to side of road safely and took to the mechanic he then told me about fords customer satisfaction program but since I have 95k miles my car does not qualifiy as they only gave 4 months to people with 84k miles to get fixed free if you are over they will nto fix. I did not own the car when they sent this out in 2022 and there was nothing made public about this engine isssue they are aware of. I am still sore from the seat belts locking up and have neck issues. this car sits in my garage as a paperweight now.
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated, and the vehicle lost motive power and decelerated. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into cylinders #1 and #2, and the long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,600.
The contact owns a 2018 Ford Escape. The contact stated that there was an abnormal rattling noise coming from the vehicle during cold starts. The failure persisted, and the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where a diagnostic test showed that there was coolant intrusion into engine cylinder #4. The vehicle was diagnosed with engine failure and the contact was provided an estimate for the repair. The dealer was notified of the failure and the vehicle was towed to the facility where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
The contact owns a 2018 Ford Escape. The contact stated that after an oil change, the vehicle was started and revved up and was running rough. The contact turned off the vehicle and confirmed that the oil cap was secured. The vehicle was restarted and the vehicle self-corrected. The next day while starting the vehicle, the check engine warning light illuminated. The contact received notification on the vehicle App of engine failure. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #4, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall or covered under warranty. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 52,903.
I got a oil change in June 2024 and in September 2024 it said change engine oil soon so I go to Walmart get it done they informed me my engine was very low on oil which they said was odd being I just had a oil change 2 months ago and then they informed me I have coolant leaks and the dealer who I lease from had to known about this and sold me this car without full knowledge of what was wrong and my warranty has expired through them and when I called them to complain about having issues they kept giving me the run around and now they know my warranty expired they are telling me where to take it and said I would financially responsible for the repairs I can’t afford car payment insurance and replace and fix the coolant leaks
My engine was replaced last year due to an issue with coolant leaking into the engine and stalling it, therefore my engine was replaced due to a customer satisfaction recall. One year later, the same thing is happening again and I have to get the same repair done.
I had to have a new engine put in my 2018 Escape due to antifreeze getting into the cylinder. I was told by a Ford service department that it is a well documented and known engineering defect, but Ford is refusing to do anything about it. I was driving home when the warning light came on and started dinging. It said the engine was hot and to stop immediately. It did not catch fire, but that was what I was afraid it was going to do. When I started looking into this, I have found that there has been cars catching fire from this problem.
The engine light came on in my 2018 ford Explorer. I took it to the mechanic and was told my engine is failing and the coolant is leaking into the engine. He told me this is a common issue with this car and has happened to other people. He suggested I call the place I bought it to see if they can help pay. I called them and was told there is nothing they can do because my warranty expired three months ago. They said I could by another warranty but would have to wait 30 days for it to go into effect and the car may not last that long.
After the check engine light came on, I took my vehicle to a mechanic. They informed me there was coolant in the cylinders, which required a full engine replacement. This is tied to known issue TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 A known issue by the manufacturer, is resulting in an $11,000 engine replacement with no manufacturer assistance. This needs to be addressed and no other consumer should have to bear the burden of manufacturer error.
Coolant in the cylinders, resulting in full engine failure/replacement.
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the vehicle vibrated abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was a coolant leak into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
The contact owns a 2018 Ford Escape. The contact stated that while his wife driving approximately 65 MPH, she observed that the "High Engine Temperature - Stop Safely" message was displayed. The contact stated that the vehicle stalled, and his wife was able to coast to the side of the highway. The contact stated that his wife was able to restart the vehicle and drive back to the residence; however, the vehicle stalled, and the driver was unable to restart the vehicle. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 60,252.
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine overheating message was displayed. Upon inspection, the contact discovered that there was no coolant in the coolant reservoir. The vehicle was taken to a local mechanic who diagnosed a cylinder #2 misfire within the engine. The spark plugs and engine coils were replaced, and the failure was temporarily remedied, but the failure reoccurred. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 118,000.
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the message to “Stop and Pull Over” was displayed. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 134,175.
Coolant leaking into engine causing engine failure. Entire screen and navigation system stopped working as well as the charge ports.
We took our car into Ford dealership because we noticed the heater was blowing only cold air. No other problems were evident, car was running fine. The dealer called and told us that the engine was destroyed because the coolant leaked into the engine block. Car did not indicate there was coolant leak, of which we were totally unaware. We had no idea we were driving a vehicle that could have had a sudden power failure or engine could have caught fire. Our dealership and Ford are working out the details of our financial obligation to have the engine replaced.
Coolant intrusion in the Cylinder 2. Advised to replace longblock to rebuild engine. Cost is at $10,000 plus a coolant flush.
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