The contact owns a 2021 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the windshield wipers intermittently hesitated while moving from the left to the right. The dealer was contacted several times and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000.
2021 Ford Escape visibility problems
28 complaints (8% of all complaints for this car). Typical mileage when it fails: 58,395. 1 crash reported.
- owner complaints
- 28
- of this car's complaints
- 8%
- typical mileage
- 58,395
- crashes
- 1
- recalls
- 1
Which part fails
- Sun/moon roof assembly1
- Power window devices and controls1
- Defroster/defogger/HVAC system1
At what mileage
Complaints by mileage at the time of the problem.
Ford Escape visibility problems in other years
Specific symptoms reported on the 2021 Ford Escape visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Visibility: windshield wiper/washer: motor
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
- Risk
- Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 4, 2026.
Recall number 26V117000 · Recall details
What 2021 Ford Escape owners say
Most recent owner complaints, unedited.
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting to roll up the rear driver's side window, the rear driver's side window failed to roll up as intended. The vehicle was taken to the dealer. The contact was requested to pay for a diagnostic test. The contact declined to pay for the diagnostic test. The contact stated that the failure was a known failure with the vehicle. The contact stated that the rear passenger's window regulator was replaced in November 2025. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 67,000.
The contact owns a 2021 Ford Escape. The contact stated that while attempting to start the vehicle, the windshield wipers became inoperable. The contact stated that while driving, the RPM was fluctuating. The contact received notification of the federal safety agency Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts were not yet available for the recall repairs. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact later called the dealer and was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact expressed concerns that the vehicle was unsafe to drive in inclement weather due to the inoperable windshield wipers. The manufacturer was not made aware of the failures. The approximate failure mileage was 143,000.
Issue Date: 2026-03-05 Campaign: 26C11/26V123 On my vehicle, it may be possible to have the SYNC screen image on the center display flipped or inverted immediately after an ignition cycle. Safety Risk This may result in the image displayed being inverted or flipped, which includes all buttons. While in reverse, the rearview camera image, buttons, and camera guidelines may also be inverted or flipped. A rearview camera that does not correctly display an accurate image in reverse can reduce your view of what is behind the vehicle, increasing the risk of a crash. The dealership and Ford have failed to fix this in a timely manner when I received my car back, they informed me that they had forgotten to fix my recalls. Meanwhile my car had been in and out of the dealership since the beginning of May and they still won't fix any of my recalls. I also contacted the main Ford recalls department, and they informed me they had no remedies for some of these recalls. This is a safety hazards that greatly effects my safety while driving and Ford seems to not care to fix any of these. After two transmission overhauls and replacement of several parts like the turbocharger. Additionally, My sunroof also has lost its hardcover and the fabric hands below the glass sunroom. My sunroof had the hard covering when I left it at the dealership but once I received it back from the dealership the sunroof hardcover is missing. I contacted Ford customer service as well as the dealership and they do not contact me back. This is a major safety issue and Ford seems to not care to fix these recalls. I demand an investigation to be done.
The front windshield wiper motor in my vehicle may become non-functional or operate sporadically, according to the recall notification dated March 3, 2026. Presently, necessary replacement components are not in stock. Since the windshield wiper system is essential for maintaining driver visibility during rain and challenging weather conditions, this safety-critical component warrants immediate attention. The recall should have been resolved during all my dealership service appointments, yet this failure has caused unnecessary inconvenience and heightened safety apprehensions. Ford should ensure adequate availability of parts for addressing such important safety matters. Driving my 2021 Ford Escape with concerns about potential wiper malfunction creates unacceptable safety hazards for myself and other motorists. An investigation into Covid era 2021 Escape manufacturing is warranted, specifically examining how pandemic-related challenges supply chain disruptions, parts scarcity, labor shortages, and reduced quality control oversight affected production integrity. These systemic issues during the pandemic period appear to have resulted in substandard manufacturing quality. The frequency of defects in pandemic-produced Escape vehicles indicates they do not meet proper safety specifications, thereby exposing owners to considerable safety risks.
The contact owns a 2021 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front windshield wipers failed to operate properly. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 100,000.
The contact owns a 2021 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE) and 26V117000 (VISIBILITY); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
See attached document for complaint.
The contact owns a 2021 Ford Escape. The contact received recall notifications for the federal safety agency Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts required to complete the recall repairs were not yet available. The contact called the local dealer and left a voicemail message, but the contact had not received a return call. The manufacturer was not contacted. The contact had not experienced a failure.
The contact owns a 2021 Ford Escape. The contact received notifications of the federal safety agency Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.
Questions about the 2021 Ford Escape visibility
Does the 2021 Ford Escape have visibility problems?
Owners have filed 28 complaints about the visibility of the 2021 Ford Escape, 8% of all its complaints.
At what mileage do 2021 Ford Escape visibility problems start?
The typical (median) mileage in owner complaints is 58,395 miles.
Was there a recall on the 2021 Ford Escape visibility?
Yes, 1 recall: 26V117000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Escape have the most visibility problems?
The Ford Escape model years with the most visibility complaints are 2010 (90 complaints), 2020 (71 complaints) and 2011 (45 complaints).
Other 2021 Ford Escape problems
Body 92Fuel system 75Brakes 50Engine 49Transmission 46Electrical 34Driver assistance 18Seat belts 8Suspension 7Acceleration 5Lights 5Steering 4Airbags 2Locks 1Wheels 1
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