2000 Ford Excursion: adaptive cruise control problems

Filed Aug 8, 2023 · Acceleration, Airbags · GA

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

Filed Aug 6, 2012 · Acceleration · 168,000 miles · VA · fire

Tl* the contact owns a 2000 ford excursion. The contact stated that the vehicle caught on fire while parked and unoccupied. The fire originated in the engine area. The contact was able to extinguish the fire by disconnecting the battery and determining that the cruise control deactivation switch failed and caused an electrical fire. The contact repaired the vehicle. The cruise control smart switch harness was replaced. The manufacturer was made aware of the failure. The approximate failure and current mileage was 168,000.

Filed May 4, 2010 · Acceleration · 149,000 miles · NJ

Tl*the contact owns a 2000 ford excursion. The ABS light illuminated intermittently so the contact checked the oil and discovered oil was leaking at the cruise control deactivation switch. The vehicle was taken to an authorized dealership where he was informed that his vehicle was not included in recall 07v336000 (vehicle speed control). He called the manufacturer but was told that they would not assist with the repair expenses. The vehicle was to be repaired at the time of the complaint. The current and failure mileages were approximately 149,000.

Filed Mar 3, 2009 · Electrical · 130,000 miles · WA

Cruise control quit working.....brushed off........then we went to use the horn and now it doesn't work with the engine on. The gem is faulty. Needs to be replaced with oem unit.

Filed Oct 31, 2008 · Engine · 97,000 miles · NJ

A spark plug blew out of my 2000 ford excursion today on my way home. It was a loud bang, I thought the exhaust manifold cracked or muffler went. Apparently this is a common problem that ford will not repair. It will cost about $4500. To fix. I am very surprised that I did not hear this on the news, it has happened to many ford owners but never heard about it until I had this issue. It is very unfair that it is a common problem with ford and the government does not enforce a recall. Ford recalled but did not correct the cruise control defect that could cause a fire. Fire...that is enough reason to recall the vehicle.

Filed Mar 7, 2008 · Acceleration · NE

Have had my excursion recalled for 2 years now for a faulty cruise control. Had it disconnected in 9/2007. Ford keeps putting me off getting in fixed. They are now telling me that the parts will not be avail until 6/2008.

Filed Feb 12, 2007 · Acceleration, Electrical · TX

2000 ford excursion, cruise control recall performed in dec, 2006. On 11 jan ,2007 smoke coming from engine compartment. Unplugged brake switch at master cylinder, connector was plastic and had brake fluid dripping from it. Pulled 20 amp fuse from fuse panel, smoke stopped. The main concern is that ford performed recall(installed fuse jumper) but did not replace switch, when brake fluid leaked through switch, fusible link modification failed to protect electrical system. I am concerned that others that have had this recall performed are still in danger. This is not my vehicle, it is my cousins. He is not sure if he will file a complaint or not so I thought I needed to. I am a witness to the whole incident and can provide more info and pictures if needed.

Filed May 30, 2006 · Acceleration · 100,211 miles · TX · fire

On 26jan06 I took my 2000 ford excursion limited edition to eddie yalklin ford dealership in kingsville texas for a safety inspection of my SUV due to the fact that I had a fire and smoke coming from under the hood of the excursion after a trip. When I took the excursion and they inspected it they could see where the fire had started, it was coming from a switch that is located on the brake master cylinder body area. I told them that the only way I was able to stop the smoke and fire from starting was to disconnect the electric wire connector which was from the cruise control switch from the brake master cylinder system. After going over all this with the service rep. They told me that this was not a problem and that there were no recalls at this time. Well I told him that I knew about the other ford trucks and SUV that had the same problem and some did hurt people because the cars caught on fire in the garage and well you know where im going with this and the service rep. Said that they would be replace the defective parts but that I would have to pay. I told them no that why should I pay for something that is a safety defect from ford and I was not going to pay for that. I explained to the service rep. That now the brake fluid was leaking out also and that if I loose my brakes what was going to happen. They just acted like it was no big deal and said that I would have to pay to get it fixed. This is as we all know a safety hazard and ford knows about the problem and knows how fires have killed people and hurt many of them and I don't want to be a victim.

Filed May 23, 2006 · Acceleration · 70,580 miles · CA · fire

Dt*: the contact stated the vehicle was parked for about ten minutes when smoke was noticed coming from the engine compartment. The contact determined the cruise control switch melted causing minimal damage to the vehicle. The vehicle was not operating unusual prior to the fire. The cruise control switch was replaced by the dealership. There is a the federal safety agency recall, #05v388000, regarding the vehicle speed control. The VIN was not included in the recall.

Filed Apr 12, 2006 · Acceleration · 60,000 miles · FL

Dt*: the contact stated the cruise control plug was burned and there was visible smoke damage to the master cylinder upon inspection by the contact. The dealership determined the cruise control switch needed to be replaced. Prior to this incident, the cruise control would only engage intermittently. There is a leak in the master cylinder making the vehicle inoperable.

Filed Apr 10, 2006 · Acceleration · 60,000 miles · FL

Dt*: the contact stated while changing the oil on the vehicle, the cruise control switch was identified as having melted to the master cylinder. The cruise control switch indicated signs of charring underneath the hood of the vehicle around the engine compartment. However, no fire incident was noticed or reported. Several months ago, the cruise control had failed to engage when activated. The contact replenished the brake fluid and the cruise control resumed normal working order.

Filed Mar 26, 2006 · Acceleration · 47,000 miles · MA · fire

On 3/24/06 while driving my excursion the cruise control & speedometer stopped working , the check engine and ABS light came on and the overdrive indicator light started flashing. On 3/26/06 while watching tv with my wife, a local off duty firefighter stated pounding on my front door, when I opended the door I noticed my dream truck in flames in my driveway. The truck was a total loss, also have damage to my deck, the siding on my house and the wheels on my bbq grill melted.