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Ford Excursion adaptive cruise problems

49 of the 1,145 owner complaints about the Ford Excursion describe adaptive cruise control problems, most of them for the 2000 model year.

owner complaints
49
worst model year
2000
typical mileage
96,265
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed Aug 8, 2023 · Acceleration, Airbags · GA

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

Filed Jun 17, 2018 · Acceleration · 70,000 miles · NC

Cruise control cutout switch mounted on master cylinder is full of brake fluid including the electrical connector. The VIN number doesn't link to a recall. Perhaps the previous owner had switch replaced under recall or perhaps this VIN wasn't in the original recall. In any event a fire hazard is present.

Filed Jul 11, 2015 · Acceleration · 137,000 miles · UT

It will not disengage when cruise control is in use. It continues to do this if used.

Filed Sep 16, 2014 · Acceleration · UT

When using cruise control, the cruise control will not turn off when pushing the brake. I literally have to pound on the brake to disable the cruise control.

Filed Jul 16, 2013 · Acceleration · 176,000 miles · AZ

Tl* the contact owns a 2002 ford excursion. The contact stated that while driving 70 MPH, she applied the brakes to disengage the cruise control and the vehicle continued to accelerate independently. The contact was able to get the vehicle to stop after several minutes. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 176,000.

Filed Jul 2, 2013 · Airbags, Electrical · 98,000 miles · FL

Tl* the contact owns a 2004 ford excursion. The contact stated that the horn would sound independently without the engine being powered on. The contact had to disconnect the fuse to stop the horn from sounding. The contact took the vehicle to a dealer, who stated that the horn, air bag and cruise control needed to be replaced. The dealer did not state why the horn would sound without it being engaged. The contact stated that the unit had been replaced previously but the repair did not remedy the issue. The failure mileage was 98,000.

Filed Aug 6, 2012 · Acceleration · 168,000 miles · VA · fire

Tl* the contact owns a 2000 ford excursion. The contact stated that the vehicle caught on fire while parked and unoccupied. The fire originated in the engine area. The contact was able to extinguish the fire by disconnecting the battery and determining that the cruise control deactivation switch failed and caused an electrical fire. The contact repaired the vehicle. The cruise control smart switch harness was replaced. The manufacturer was made aware of the failure. The approximate failure and current mileage was 168,000.

Filed Jun 13, 2012 · Acceleration · 175,000 miles · FL

Tl* the contact owns a 2004 ford excursion. The contact stated that while driving 65 MPH with the cruise control engaged, he depressed the brake pedal but the vehicle did not decelerate. The contact had to apply repeated pressure to the brake pedal to stop the vehicle. The vehicle was not taken to the dealer, but the dealer was notified and stated that the vehicle was not included in any recalls. The manufacturer was also notified and stated that the vehicle was no longer under warranty. The failure and current mileages were 175,000.

Filed Jul 2, 2011 · Acceleration, Electrical · 109,000 miles · VA

Our ford 2003 excursion speed control/cruise control stopped working after the recall repair has been performed. There is brake fluid leaking from the master cylinder on the wiring harness. Ford states they will not repair again for no charge. My complaint is that I believe this should be taken care of at no charge to the consumer. Thank you

Filed Mar 14, 2011 · Acceleration, Electrical · 31,600 miles · IL · fire

Driver used cruise control on tollway, got off tollway fire started 1/4 mile from exit. Ford excursion v 10 gas engine, cruise control deactivation switch failure got hot causing engine fire. The diesel engines were recalled for the same reason. This vehicle is a limousine/qvm. The federal safety agency campaign # 07v078000 manufacture campaign # 05s28.

Related recalls

No recalls on record for this model year.

Questions about the Ford Excursion adaptive cruise

Which Ford Excursion years have adaptive cruise control problems problems?

The model years with the most reports are 2000 (22 complaints), 2001 (10 complaints) and 2004 (7 complaints).

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