While traveling south in the outside lane of interstate 380 at approximately 1:00 p.m. Cdt on saturday, may 20, 2006, 1/2 mile north of mile marker 29, the left front tire of my 2000 ford excursion limited suffered a catastrophic failure due to tread separation. The tire was a firestone steeltex r4s lt265/75r16d, serial number 31350 ex bm20118-4. Tire is in the custody of cerny & ivey engineering, attn: mr. Steve smith, 5650 peachtree parkway, norcross, ga 30092. Cerny & ivey analyzed the tire and have determined that the tire failed due to a manufacturing defect that had worsened over time until the tire failed. Accident report is on file with the linn county sheriff's office; report number 06-13921.
2000 Ford Excursion tires complaints
Page 2 of 7: complaints 11 to 40 of 184, newest first, as owners wrote them.
Dt*: the contact stated that all four of the tire sidewalls are splitting. The tires are the original tires that the vehicle was purchased with. The tires pressure has been kept at the recommended levels. The tires were regularly serviced, rotated and had the pressure checked on them. There has been no vibration while driving and no abnormal bulging. The contact has pictures of side wall splitting available upon request. A representative of the firestone company contacted the consumer and informed him that the problem was usually caused by under inflated or over loaded tires. The representative also stated that ford recommend psi was 35. The consumer stated he has always kept 65 psi in the tires as stamped on the sidewall of the tires. It was also stated that the vehicle should have load e range tires instead of d load range. Updated 07/07/06.
Dt*: the contact stated while driving 70 MPH on dry roads the two driver's side tires blew out within two hours of one another. There were no warning signals prior to the incident. Upon inspection of the other tires the contact noticed tires over inflated and bulged. When a service dealer was consulted, they were unable to provide assistance. The vehicle manufacturer was also contacted, and they were unable to provide assistance. When the tire manufacturer was contacted they determined those were the wrong tires for this type of truck. Updated 05/16/2006. *ak
While driving my ford excursion, the driver side rear tire, a firestone steeltex r4s, suffered a tread separation. As a result of the separation, the vehicle rolled over.
Firestone steeltex tire failure x2.
Traveling on interstate 75 in florida when the tread seperated from the drivers side rear tire on my 2000 excursion. This caused the vehicle to skid on the highway, but I was able to maintain control and did not crash. Damaged was caused to the vehicle from the tread hitting the side and rear of the vehicle.
Consumer complaint regarding refund reimbursement for steeltex radial tire recall.***no answer required*** *mr *sc
Traveling north in light rain on ih 55 at brookhaven, ms on sunday afternoon, march 20, 2005. I experienced a sudden failure of a firestone steeltex r4s radial tire. Luckily it was on the rear of my 2000 ford excursion, and I was able to get to the shoulder quickly and safely. The tire tread had separated from the ply for about a third of the way around the tire on the inside. The tire has 34,000 miles on it. This sudden failure in a similar mode as the other firestone failures leads me to believe perhaps they should be recalled also. This tire is an original tire that was installed at the factory, and is a load range d tire. My excursion is a diesel model.
Sidewall tire failure with instant release of pressure, vehicle was stationary at time of failure.
I purchased 4 big o big foot at tires in august 2003. In the four months between july 2004 and november 2004, I experienced 3 separate high-speed catastrophic blow outs on 3 of the tires. In each case, I was traveling at highway speed (65 MPH) with my family in the vehicle. The first was on a warm summer day, the second was on a moderate day, the third was at about 35 degrees. The first two blow-outs occurred on the front passenger side. The third was on the rear driver's side. After the replacement of each of the first two tires, the remaining three wheels were rotated. In each case, it was a stuggle to maintain control of the vehicle, but in the third case (rear tire), the car skidded dangerously out of control as the rear end swayed back and forth. Had I not steered into the skid, I am certain the vehicle would have rolled over. The big o dealership replaced the tires each time, but insisted that the failures could only have been caused by encountering some road hazard which caused the tires to de-pressurize quickly, heat up and then blow. However, three high-speed blowouts in four months indicates not an isolated circumstance or coincidence, but a dangerous and potentially deadly pattern.
I purchased 4 big o big foot at tires in august 2003. In the four months between july 2004 and november 2004, I experienced 3 separate high-speed catastrophic blow-outs on 3 of the tires. In each case, I was traveling at highway speed (65 MPH) with my family in the vehicle. The first was on a warm summer day, the second was on a moderate day, the third was at about 35 degrees. The first two blow-outs occurred on the front passenger side. The third was on the rear driver's side. After the replacement of each of the first two tires, the remaining three wheels were rotated. In each case, it was a struggle to maintain control of the vehicle, but in the third case (rear tire), the car skidded dangerously out of control as the rear end swayed back and forth. Had I not steered into the skid, I am certain the vehicle would have rolled over. The big o dealership replaced the tires each time, but insisted that the failures could only have been caused by encountering some road hazard which caused the tires to de-pressurize quickly, heat up and then blow. However, three high-speed blowouts in four months indicates not an isolated circumstance or coincidence, but a dangerous and potentially deadly pattern.
I purchased 4 big o big foot at tires in august 2003. In the four months between july 2004 and november 2004, I experienced 3 separate high-speed catastrophic blow-outs on 3 of the tires. In each case, I was traveling at highway speed (65 MPH) with my family in the vehicle. The first was on a warm summer day, the second was on a moderate day, the third was at about 35 degrees. The first two blow-outs occurred on the front passenger side. The third was on the rear driver's side. After the replacement of each of the first two tires, the remaining three wheels were rotated. In each case, it was a struggle to maintain control of the vehicle, but in the third case (rear tire), the car skidded dangerously out of control as the rear end swayed back and forth. Had I not steered into the skid, I am certain the vehicle would have rolled over. The big o dealership replaced the tires each time, but insisted that the failures could only have been caused by encountering some road hazard which caused the tires to de-pressurize quickly, heat up and then blow. However, three high-speed blowouts in four months indicates not an isolated circumstance or coincidence, but a dangerous and potentially deadly pattern.
Bridgestone/firestone tire failure, tire blew for no apparent reason. *bf the consumer received a recall notice for the tires and was told all four of the tires had to be replaced. The consumer was reassured he would be reimbursed for the two tires he had purchased. The consumer received another notice in the mail which stated they would not be reimbursed for the tires he had purchased because the consumer would have needed to purchase the tires at an independent firestone dealer.
Firestone steeltex tires experienced failure. *bf the left rear tire exploded. The consumer decided to replace all the tires.
Consumer received reimbursement for the tires he replaced. Consumer had a problem keeping his vehicle on the road.
Consumer received a recall on the firestone steeltex tire. The tires were replaced by the consumer. Contact was made with the manufacturer, and it was acknowledged that the reimbursement would be made upon receipt of the special forms which were never received by the consumer.
The consumer request reimbursement for recalled firestone steeltex tires. *nm there was a shimmy when the vehicle was shimmying and the rotors were machined, the vehicle was hard to turn and was aligned in the front, the power locks were inoperative and the batteries needed to be replaced. (steeltex radial a/t lt265/75r16 lrd)
Consumer replaced the tires when there was a recall on the firestone tire. Currently, there is a recall for the tires that were replaced , and manufacturer offers no reimbursement. *ak no recall found for this tire.
Claim for reimbursement for replacement of tire equipment on ford excursion. *mr the consumer went to a firestone dealer and a ford dealer to have his tries replaced, however he was told by both companies that they did not have tires for his vehicle. The consumer went to an outside company to have the tires replaced. Bridgestone/firestone denied the consumers request for reimbursement stating the tires must have been replaced on or before march 1, 2003. *jb
The vehicle's tires began to wear unevenly and the suspension could not be balanced. *nm the vehicle pulled constantly pulled to the right after it was aligned. The consumer inquired as to whether the tires on his vehicle was apart of the recall. The ford representative told the consumer the tires were not apart of the recall. A month later after going to the dealership the consumer experienced a tire blowout. The consumer has had ongoing problems with the tires for a year. The consumer was told he was not eligible for reimbursement because he no longer had the tires.
I own a 2000 ford excursion. It just turned 36,000 miles. While driving on the interstate friday, july 23, 2004 my left rear tire exploded, causing paint damage to the rear of my truck. We replaced the tire with a spare and brought it to a tire dealer. He looked over the other tires and said they didn't look bad but you really can't tell from the outside. While driving yesterday august 15, 2004, my right rear tire blew out causing structure damage to my fender and paint damage to the side and rear of my truck. I again bought a new tire and have contacted my insurance company to repair the damage to my truck. The tires are firestone steeltex r45 lt265/75 r16. The VIN #[xxx] . *ak updated 07/25/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Vehicle = 2000 ford excursion.res = firestone steeltex while traveling on I-15 southbound from brigham city, utah to salt lake city, utah, the left (drivers side) rear tire on the vehicle blew out. The vehicle was traveling at a speed of approximately 60 MPH and did not hit any debris or anything else on the road. The tire was completely distroyed. Fairly major body damage occured. At this point, I went to a big-o tire dealer and had them remove all firestone tires from the vehicle and replace them with big-o brand tires. There were no injurys. However, I momentarially lost of control of the vehicle. I had just check the tire pressure in all 4 tires about 45 minutes and 30 miles prior to the blowout.
Vehicle = 2000 ford excursion. Ires = firestone steeltex while traveling on I-80 eastbound from salt lake city, utah to park city, utah, the right (passenger side) front tire on the vehicle blew out. The vehicle was traveling at a spped of approximately 55 MPH and did not hit any debris or anything else on the road. The tire was completely distroyed. Minor body damage occured. A new firestone tire was purchased to replace the distroyed tire. There were no injurys or loss of control of the vehicle.
Problems with vehicle's tires on 2000 ford excursion.*mr the consumer received a recall notice after he had already replaced his tires with b.f. Goodrich 8-ply tires. He contacted the manufacturer but was told that since he didn't have his original tires he would have to pay for the 10 ply replacements. The consumer was told that the manufacturer was voluntarily recalling the 8 ply tires.
Prior week noticed roughness in ride. Did not detect damage. July 2, traveling at 70 MPH on south 101 toward gilroy. Ride was rough and a noise like a helicopter was heard. Made decision to get off of freeway to investigate. In the slow lane, loud noise, stopped car on freeway exit shoulder. A piece of the tread was missing. Other places on tread were cracked and coming loose. Luckily, the noise made me get off of the freeway. Tires will be replaced.
In feb. 2004 I received a letter from ford recalling the tires I had on my 2000 ford excursion. The tires had 44000 miles on them at that time with no failure. We had the replacements put on by capitol city ford in indianapolis on 03/25/2004. My wife and some family went to tennessee over the memorial day weekend and on the return trip the driver side front tire blew out. It didn't leak out it blew out. The driver, larry d. Mcroberts 317‑891‑9020, advised he had to use extreem effort to keep the vehicle somewhat straight but it did go into the center median of I 75 just north of lexington kentucky across one lane of traffic. The tire was changed, with the new spare and they made it back to home. When presented to capitol city for replacement they advise it would only be covered by b. F goodrich @70 % of the cost. That is not the main issue, we had 44000 on "defective" firestone tires, but could not get 1500 miles out of the replacement goodrich tires and had a potentially serious blow out at highway speed. The goodrich tires are now the standard for the ford excursion. The tire that blew had a dot number of 013w384a18003 from the michelin warranty form number aa5110951. At the dealership a mechanic stated to me, when I brought in the tire, " looks like goodrich took a lesson from firestone" are these tires failing the same as firestones?
Problems with tire equipment on 2000 ford excursion. *mr the consumer was informed that her tires had cracks in the sidewalls. The consumer had purchased four new bridgestone tires. The consumer was notified by that a recall was issued and was offered reimbursement. *sc
Vehicle tires are separating.*mr prior to incident, the consumer contacted ford, but was told the tires were not being recalled. One year later the consumer received a letter in the mail which stated his vehicle identification number was listed as having tires which were being recalled. The letter also stated that replaced tires would be reimbursed with a receipt. The consumer sent the original receipt with a copy of the letter. The consumer then received a denial letter stating at the time he replaced the tires they were defective but not recalled. *jb
Consumer disappointed in denial of claim regarding complaint 10071543.*mr the consumer replaced the firestone tires at a non firestone retail store. The consumer request for reimbursement was denied because they claim that the proper documentation was not provided.
2000 ford excursion has an occasional vibration coming from the front of the vehicle. *mr the right front tire had a cut in the sidewall when the consumer first purchased the vehicle. The dealer agreed to replace all of the tires. The consumer noticed a vibration that seemed to be coming from the right rear, with an occasional vibration in the front. It started at about 55 and continued until about 70. The dealer then replaced the rear tires again. They rebalanced all four tires. The vibration was still there. They found this problem in another excursion but worse. *sc
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