Tl* the contact owns a 2005 ford excursion. The contact stated while driving 20 MPH, the vehicle stalled and power to the headlights, door locks, and radio was lost. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 25,000.
Ford Excursion door locks problems
18 of the 1,145 owner complaints about the Ford Excursion describe doors won't lock, open or latch, most of them for the 2000 model year.
- owner complaints
- 18
- worst model year
- 2000
- typical mileage
- 73,000
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
- 20051
- 20042
- 20031
- 20021
- 20011
- 200012
Often reported together
What owners say
Tl* the contact owns a 2000 ford excursion. The contact stated that the four interior power door locks failed to unlock when activated. In addition, the trunk lid would not open when the key fob or trunk control release mechanism were engaged. In order to exit the vehicle, the contact had to manually unlock each door. Also, the trunk lid only opened when manually accessed with a key. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000. The VIN was unavailable.
Tl* the contact owns a 2004 ford excursion. The contact stated that all the vehicle doors failed to lock properly. The vehicle was taken to the dealer where the dealer confirmed that the door lock actuators failed. The contact also stated that while refueling, the fuel spilled to the ground. The vehicle was taken to the private mechanic to address the failure. The mechanic confirmed that the filler pipe was rusted and needed to be replaced.the manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 176,167.
The power door lock electric motors freeze up and do not operate with the electric switch. The frozen power door lock does not allow the door to be opened properly and quickly in an event of an emergency. The manual door lock release must be utilized in order to unlock the doors. This safety issue affects all four doors of the vehicle. This not an isolated safety hazard, we currently have 2 in our fleet and all the power door locks don't operate safely or properly. We have had other ford excursions which all were affected with the defective power door locks.
The power door lock electric motors freeze up and do not operate with the electric switch. The frozen power door lock does not allow the door to be opened properly and quickly in an event of an emergency. The manual door lock release knob must be utilized in order to unlock the doors. This safety issue affects all four doors of the vehicle. This is not an isolated safety hazard, we currently have 2 in our fleet and all the power door locks don't operate safely or properly. We have had other ford excursions which all were affected with the defective power door locks. The front door manual release knob is flush with the door panel which makes it even more difficult to attempt to escape from the vehicle in an event of an emergency.
I purchased a 2000 ford excursion last month from private seller. After fixing all of the door lock actuators ( which is apparently is yet another non-recalled problem) affecting most of these ford vehicles, I discovered that the former owner "forgot" to tell me the gem unit had been swapped out for one found apparently in a salvage yard. The gem controls 4x4 function, and a ford tech tells me, it appears this one came from a 4x2 vehicle. The plot thickens. This integral electrical component of a formerly $45,000 vehicle has been declared obsolete by fo mo co. . It cannot be found. There are none available...anywhere. No after market company has them either. This vehicle is virtually worthless to me.. I live in colorado and must have a 4x4. I thought parts for vehicles had to be available for 20 years. Ford customer service hirelings have been totally worthless. "we're sorry, there is nothing we can do."
I have a 2001 excursion and the driver's side seat belt pops free by it's self several times during a couple of hours of driving. Dealer said it wasn't covered. I also had the windows & door locks stop working back in 2006. It needed a new gem module and some fuse panel work (due to a leak in the windshield seal from the factory). I finally saved up enough money to get everything fixed-- roughly $1100.00. The rep. From the window company said he has seen several like this himself.
Tl*the contact owns a 2004 ford excursion. The contact stated that the entire vehicle is electronic. He stated that the speedometer does not work, the windows occasionally roll up and down, the door locks do not open, and the temperature gauge works intermittently. The vehicle was purchased used and the dealer stated that they cannot repair the failures. The VIN is not included in the recall. The federal safety agency campaign id number was unknown. The failure mileage was 90,000.
Door lock actuators on driver's door, and rear passenger door do not work. Must manually open and lock doors daily.
Have 2000 ford excursion. I had the door lock actuators replaced in 2003. Since then I now have 2 door locks and the rear tailgate that will not lock electronically. Seems as though the electrical system is going out one thing at a time.
Related recalls
No recalls on record for this model year.
Questions about the Ford Excursion door locks
Which Ford Excursion years have doors won't lock, open or latch problems?
The model years with the most reports are 2000 (12 complaints), 2004 (2 complaints) and 2001 (1 complaints).
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