Tl* the contact owns a 2007 ford expedition. While the vehicle was parked, the contact noticed a strong fuel odor coming from the front passenger side. While driving the vehicle, the contact noticed the smell of fuel in the vehicle and the fuel miles per gallon dropped. After further inspection of the engine, the contact noticed that fuel was leaking from the fuel rail on the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 97,500. ..updated 02/01/16 *bf
2007 Ford Expedition fuel system complaints
Page 2 of 2: complaints 11 to 37 of 37, newest first, as owners wrote them.
I purchased a 2007 expedition a couple of years ago with 67000 miles. I've been having several issues with it but I figured it was just because it was a used vehicle. I maintain my car very well getting all of the service it needs done. On 4/12/15 I was in the car with my two daughters and it just stopped in the middle of the road without warning. This was an extremely dangerous situation and we all we very afraid. Luckily the car behind us was not too close and was able to prevent a very serious accident. I am being told that the problem is related to the fuel pump. I filed a complaint with ford on 4/15/15. All I was given was an apology and told that there was nothing that they could do at this time. Little did I know that there would be a major recall just yesterday, 4/29, for the same issue with their newer vehicles. I also see an outstanding number of complaints about this with the same version of my 2007 vehicle. I guess that ford is waiting for someone to die before they recall this issue. I am extremely upset about this and will not stop over turning options until ford does something to fit my vehicle.
Tl* the contact owns a 2007 ford expedition. While driving approximately 55 MPH, the engine stalled and the engine warning indicator illuminated. The vehicle failed to restart and was towed to an independent mechanic. The mechanic stated that the fuel pump needed to be replaced. The vehicle was repaired and the manufacturer was notified. The VIN was unavailable. The failure mileage was 114,000. Updated 10/23/14*cn updated 4/13/2015
I was driving home from work and my ford expedition started hesitating. I was driving on winding west virginia road at the time. Vehicle stalled out after hesitations. I was able to restart and bring the vehicle back to speed. It hesitated several more times. In town when starting from a stop it stalled out twice more. Stalling occurred as I pressed on the gas pedal. I brought it in to the dealer. They changed the ignition coils. As I pulled out of the dealer it stalled out again. I was in the middle of the intersection when this occurred and was very lucky that this did not cause an accident. I brought it back to the dealer. They had to change out the fuel pump. The side the electrical wires on the pump had melted and were making intermittent contact causing the hesitation and stalling. This could have very easily caused an accident.
Fuel pump arced internally inside the fuel tank connector shows signs of open spark.
Backing out of my driveway, the truck died and would not restart. I had it towed to my mechanic and was told the fuel pump was bad. When he removed the pump from the gas tank, my mechanic noticed the electrical wires had burned up. He stated that he was surprised it didn't start a fire or explode. I cannot find another fuel pump anywhere. Ford says they don't know when any will be available, maybe november. I am stuck making payments and keeping insurance on a vehicle that may never run again.
Tl* the contact owns a 2007 ford expedition. The contact stated that while at a stop light, the vehicle stalled with the illumination of the check engine light. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the fuel pump assembly wires were burned. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 103,000.
Our family drove our expedition el to hilton head island, sc. After stopping to rent some bikes we went to start our vehicle and it would not start. After having it towed to a local shop we were told that our fuel pump was burned up and that they would order a new pump. The next day they called back to inform us that there are no fuel pump's available for the expedition el 131" wheel base and they have no idea when they will be available and ford would not give them any information. We contacted ford and they would not help us unless we transferred the vehicle to a ford dealership. We did that and the ford dealership told us the exact same thing. After trying all week to find a fuel pump or try to use the shorter version there was no way to find one. We ended up having to rent a car and drive it back 1000 miles to michigan. When we got back to michigan and contacted ford they once again said it is not their fault, the car is not under warrantly and sorry for the inconvenience but they owe us nothing and they can't help us. When I asked when there would be fuel pumps available they never responded. I located a used fuel pump in canada and shipped it to the ford dealership. I then flew back to hilton head and drove it back. The first time we stopped the car to get something to eat the car would not start. I finally got it started and never shut the car off again from sc to michigan - even while pumping gas and never let the tank get beow 1/2 a tank. The car now jerks and the fuel pump is about to go again. Every time I get in the car I am afraid it is just going to stop working and I will get in an accident. So far it has cost us over $2000.00 to just get the car back home after all the extra costs and ford will not tell us anything or when any will be available. They furthermore said they work closely with the federal safety agency and there are no issues with this part.
Truck turned on fine in the morning. I went to run an errand came back and gauge said 50 miles to empty and figured I would gas up later. We were about to go to dinner and the truck wouldn't turn on. Mechanic has said it is the fuel pump. For a week we can not locate a fuel pump. We contacted ford corporate and all they can say is "go pay $401 for a new one and then we can see what we can do to expedite". Yet dealer says they have a back order and do not know if its going to be late august or early september before part is even available. Now we are sitting and paying for a vehicle we can not drive! Like spark plugs were a big enough problem!
The fuel pump burned up. We have been waiting for almost a month now for a replacement. The word on the internet is that ford is not even manufacutring the part now because there is a problem with it.
While driving my 2007 ford expedition el limited home from a dentist appointment with my four children, my SUV suddenly stopped with no warning. I tried several times to restart vehicle with no success, it just wouldn't turn over. I had SUV towed to a local repair shop to determine what the problem was. I was told the fuel pump was shorted and had electrically burned inside my fuel tank. This really worried me since fire and gas do not mix very well! All I could think is if 28 gallons of fuel were to ignite, it would seem to me that this is serious issue. Tried to get my SUV repaired and was told part was on back order till september or october. This tells me that there must be a serious issue with this part. This is my only vehicle at that. Read multiple stories of consumers with issues all most exactly like mine. I am a concerned consumer and parent, and do not want something unfortunate to happen do to a faulty part.
This is my wife's vehicle and she was taking my kids and a few from the neighborhood as well as my disabled father to sonic to get some icecream. I was away for a baseball tournament with my 9 yr old and received a call that the car would not start. I had to leave and miss my sons game to make sure my wife was ok. Well after trying everything I could and still could not get it started I had it towed to a garage. They dropped the tank and found that the connectors on the pump were melted and stated this could have caused a fire. Now I was told by a ford dealer that the were remaking the pumps as they knew of this issue. So if you know of this issue and don't advise the public I feel they are liable for any damage or claims that this issue may cause. The worst part is when I tried to get a new fuel pump for this I was told they were on back order and would not be available until aug 5 2013. So that is 2 months without a second car, and makes it very hard to make it to work ontime. Ford then stated that I dose not show that I ordered a part and they could not help unless I ordered the part and then they would see about the problem. Now a recall should be looked into for this as melted wires in a secured gasoline tank. That sounds more like and ied waiting to happen. I would appreciate you looking into this. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving on the interstate or fwy at about 55-60 MPH - I start to increase in speed, while going with the flow of traffic my expedition eddie bauer model spurts/hesitates/loses power "but never cuts off" every time before the speed increases. We took it to the ford dealer several times an they are unable to determine what is wrong with the vehicle. The ford dealer told us they can't do not about it until the engine light comes on. We suggested to the ford dealer that it maybe the fuel filter or o2 sensor but they told us this model vehicle does not have a fuel filter and our o2 sensors are good. My issue is why should I have to wait till the vehicle breaks down when it does this all the time.
I was driving my 2007 ford expedition el on the highway and it started sputtering. As I started to change lanes to exit the freeway I lost all power. Luckily right at the end of the freeway exit ramp was a shopping plaza. I coasted into the plaza then my husband, 3 kids and 2 strangers pushed me safely into a parking lot. I had the car towed to my local ford dealer on 6-10-13. The diagnosis was I needed a new fuel pump. After several days of telling me it was coming. The dealership confessed that the part was on national back order and expected delivery was some time after august 4th 2013. My warranty will only cover 8 days of a rental. My local dealer will not give me a car nor with ford corporate. My dealer also mentioned that other model fords have fuel pumps on backorder like the taurus and explorer. I am wondering if this is design flaw in general with the ford fuel pumps and they are trying to keep it from going to a recall. One post I saw the guy said his dealer told him there were 1286.00 expedition el fuel pumps on back order. This is not right. I will be without a car for 56 days. Of those 56 I can only get a car for 8. What am I supposed to do? Ford needs to fix this for free as well as give everyone a rental until their car is fixed.
Tl* the contact owns a 2007 ford expedition. The contact stated that while driving approximately 40 MPH, the engine stalled with the illumination of the warning indicator. The engine failed to restart and the vehicle was towed to an authorized dealer. The technician stated that the failure was contributed to a faulty fuel pump. A repair was not performed due to the part being on a massive back order. The expected date for the part was august of 2013. The manufacturer was not made aware of the problem. The approximate failure mileage was 86,500.
I was traveling down the highway and was coming up to a stop light and the vehicle died out. I was able to get the vehicle started and shortly after that, I was traveling down the highway again and while I was speeding up to about 55 MPH the vehicle shut down again and I was barely able to get away from the traffic around me and get the vehicle pulled over to the side of the roadway. I attempted restarted the vehicle and it could not get the vehicle to restart, luckily I work on vehicles myself and determined that the problem was a fuel pump issue. I tapped on the fuel tank, got the vehicle started and was able to drive me and my family all the way back home, but the vehicle was driving rough and no lights came on indicating I had a problem, before or after. I will get the vehicle tested on to see what would have caused it. After reading a great number of these complaints, the problem seems to point at and is clearly indicating it is the fuel pump!! We were very lucky that the vehicle didn't explode because the fuel pump wires have a tendency to melted on the fuel pump. I doubt ford would pay for this fuel pump failure it seems to be a common problem when you look on-line.
Two weeks ago I was driving down the highway at 55 MPH. All of a sudden the car just shut off. I had to coast to the side of the road. It was very hard to steer. Had to have car towed since it wouldn't start. Come to find out the fuel pump had melted. There is no fuel pump to be found! We have tried all the dearlships in the area and even contacted ford. They don't care that the truck is down and that we were told it would be august before a part would be available. I drive a big truck for a big family.
Ok, here is the story. A week ago the fuel pump went out on my wife's car. After just one google search I found out that this was an ongoing problem and that many people had this happen with the pump. Most people were finding that one of the leads going to the fuel pump was getting hot and melting... Melting inside the fuel tank!!! Sound like a problem? So I have it towed to the local shop to have it repaired. One day later the guy from the shop calls me and says hey man we got a problem, the fuel pump is currently not available for your car, and that he had called ford and they had informed him that they found a problem with the pump and pulled it out of production until 7-22-13 but would not be available until 9-13. He said that he had scoured the web and found out that this was a problem showing up just now because the cars with the faulty fuel pump were now getting some miles on them. I called the big ford office and they basically told me tough luck. So a company that big has recognized that there is a problem with the fuel pump, pulled it out of production, have not issued a recall, and telling me tough luck! I need help, this is the only family car we have and we have 5 kids. This is beyond bad business and imo not acceptable. Any help would be much appreciated. I also have pictures of the unit if anybody would like to see them just shoot me a email @ [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Throttle stuck wide open, power exceeded brakes ability to stop. Released by violently pressing accelerator repeatedly. Vehicle equipped with adjustable brake/gas pedals. Determined occurs when pedals are set in the lowest most position. There was no carpet or floor mat interference!! Can duplicate at will.
I started the vehicle and moved it from the back yard to front and left vehicle running while I loaded some items into it. While loading the vehicle shut off automatically. I attempted to start vehicle several time before finally having it towed. Mechanic advised fuel pump inside my tank was melted. Repair cost of $500. After seeing several of these complaints this should be a recall for safety issues how can an electrical problem become hot enough in a tank of gas to melt????? Vin [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Gas burps out of filler tube upon fueling. You must always hold fuel pump handle and manually pump fuel and listen for gas to be almost full to stop. Otherwise gas will spew out down side of vehicle and persons pumping gas. This happens on almost every fill up across all gas stations in central fl.
When fueling every time. The pump auto shut off clicks and about a quart of fuel burps out of the fill all over the ground, the side of the truck and whoever happens to be standing next to the fill. Complaint made to dealer(s). No solutions. Dealer(s) blame faulty pump equipment. Cant be all of the pumps from florida to new york.
I went to pick my son up from drivers ed and we were leaving the parking lot and the vehicle died. I waited a little and then restarted it and it started but it was rough. I then continued to drive my way back home and it was driving rough and no lights came on indicating I had a problem. I was driving down the road and it died again so I had to just let it coast to get off the street. Luckily I was able to coast into delon and son's second driveway (repair shop). I waited for them to come help and when the repair man came out he was able to start it and told me he was going to run some test on it to see what would have caused it. After 2hrs he came and said that it indicated it was the fuel pump, but that it showed it fixed itself so he wanted to test drive it before I would go home......well not even two minutes after he left his coworker came in and said that he just broke down in my vehicle. So he bumped under the tank and it started back up. So this to him indicated that it was for sure the fuel pump. I left it for them to fix it and when it was done he called me and told me that.....I was very lucky that it didn't explode because the wires were melted on the fuel pump and he himself said that he was lucky since he test drove it as well. I doubt ford would pay for this fuel pump failure it seems to be a common problem when you look on-line. My total bill for this was $790.00 ouch :( considering we are in the process of adopting a child.
Vehicle experienced a no start. Was towed to ford dealership for repair; diagnosed as failed fuel pump. Fuel pump was replaced and old pump returned to me. The old pump has a melted and scorched electrical connector where the wiring comes into the pump motor, which in the presence of gasoline vapors, had the potential to be disastrous. I noted several other similar the federal safety agency complaints regarding this vehicle in this model year. Pictures available upon request.
The fuel pump went out on our 2007 ford excursion while being operated. When examined, the mechanic stated that we were lucky the vehicle didn't catch fire or blow up since the wiring burned out on the fuel pump in the fuel tank. (I have pictures of the fuel pump that was removed). Someone needs to investigate these fuel pumps and determine what caused the wiring to burn up.
2007 ford expedition 119 wb. My fuel pump stopped working. When I pulled it out of the gas tank I was shocked. One connection had been burned and melted away. I would think that anything getting that hot to melt the plastic and have burn marks on it inside a gas tank would be really bad. I have pictures.
I have a 2007 ford expedition el . I lease a 4000 sq. Ft. Garage where I'm working to open my own dealership. On the morning of february 18, 2010 around 3am the expedition caught on fire all by itself. It started on the engine and worked its way back until the firefighters arrived and were able to put it down in a timely manner. The expedition is a total loss. The 2008 f350 crewcab dually I had parked next to it had some damage to the driver side and also extensive damage to the ceiling and insulation of the building. The police crime scene investigator mentioned right off the bet that these cars have a cruise control recall and it is common to many of them to catch on fire all by itself. I did some research online and found two major problem with these cars involving the risk of fire: a recall for the fuel rail assembly and a problem with the speed control deactivation switch being powered at all time and resulting in fire under certain conditions. Since my lease started on february 1st and I'm in the process of opening and registering the business, I had no insurance all the time. The insurance of the garage's owner will cover the damage on the building but none of my car and truck damage. On top of loosing my car, my business will be shut down for about two to four weeks until the insurance get all paperwork and claim settled and owner gets the place all fixed up. All that's left for me is to find a way of getting ford to acknowledge and take responsibility for the default vehicle - not only mine, but the tens of thousands - they have driving on the streets putting at risk many homes and lives. That is pretty scary taking into consideration that there's many people that lost everything due to this fire and I was lucky enough not to loose everything I had.
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