The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle started shaking abnormally upon startup. The contact also heard an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the camshaft phase sensor was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 30,000.
2019 Ford Expedition engine complaints
Page 5 of 6: complaints 101 to 130 of 135, newest first, as owners wrote them.
Car has 49700 miles. I was traveling on highway at speed and tried to accelerate to merge into exit lane traffic and engine and power train completely cut out and transmission failure light with wrench came on. Luckily cars behind me were able to slow down and avoid an accident but this could have been deadly. Thank God my children were not in the car. Car was previously taken to dealership in January of 2023 for transmission shifting issues and repair work was done. Car is also “hard shifting” into gear from park, causing whole car to jerk. Car routinely “hard shifts” when accelerating onto highway and “hard shifts” when slowing in rush hour traffic.
The contact owns a 2019 Ford Expedition. The contact stated upon cold starting the vehicle, the engine made abnormal rattling sounds. The vehicle was turned off and restarted; however, the failure persisted for approximately 3-seconds. The contact stated that the failure had been recurring while cold starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that the VIN was not included, and that the campaign had expired. The failure mileage was approximately 80,400.
The contact owns a 2019 Ford Expedition. The contact stated that when his wife started the vehicle, she heard an abnormal rattling and knocking sound coming from under the hood. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had been reoccurring for almost two years. The manufacturer was made aware of the failure. The contact was notified by the manufacturer and dealer that there had been two safety recalls for the cam phasers however, the VIN was not included. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 50,000.
The contact owns a 2019 Ford Expedition. The contact stated that there was a loud knocking sound coming from the engine during cold starts. The contact had taken the vehicle to a dealer however, the dealer failed to find a failure. Upon investigation, the contact discovered that the failure was related to the cam phaser; however, there were no recalls on the VIN. The manufacturer was notified of the failure and the contact was informed that the vehicle did not qualify under a Customer Satisfaction Program. The vehicle was not repaired. The failure mileage was approximately 30,000.
The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle made an abnormally loud rattling sound. The vehicle was taken to the dealer, where it was diagnosed with cam phaser failure. The contact was informed that all four cam phasers needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the failure was like the Manufacturer Recall Campaign Number: 21N03 however, the vehicle was not included in the recall. The failure mileage was approximately 43,000.
The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, there was an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, and the vehicle was diagnosed with needing the Variable Timing Control (VTC) actuator to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: 21-2119; however, the VIN was not included. A dealer was not contacted. The manufacturer had been notified of the failure. The failure mileage was approximately 77,000.
The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The contact related the failure to Customer Satisfaction Program 21N03: (Cam Phaser). The vehicle was taken to the dealer, who informed the contact that the cam timing unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,000.
The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the engine was shuddering. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was 67,469.
I own a 2019 Expedition XLT. I was traveling on the highway; I was in the right lane and was stuck behind a slow moving vehicle. I put on my blinker and waited for an opening in traffic, to move into the middle lane. Once there was an opening, I pressed the gas to accelerate into the lane. While the truck should have properly shifted and accelerated; instead the powertrain completely disengaged and I lost all power. The RPM's jumped all the way up. The truck was revving so high, but it was actually slowing down. I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into place with a horrible loud clunking sound that jolted the entire vehicle. After that, I was finally able to accelerate. This same situation has happened to me on several separate occasions. It is very scary having my 3 children in the vehicle and it losing power as I'm trying to make a move to be safe.
The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was shaking while idling with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the camshaft phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed a credit $2,500 toward the cost of the repair. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was 61,941.
The contact owns a 2019 Ford Expedition. The contact stated that an abnormal rattling sound was coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers where defective and needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 58,000.
The contact owns a 2019 Ford Expedition. The contact stated that the low oil pressure warning light was illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with a defective oil pump. Additionally, the contact was also informed that the cam phasers were defective and needed to be replaced. The manufacturer was notified of the failure, and the contact was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 77,000.
The contact owns a 2019 Ford Expedition The contact stated while at a stop light, the vehicle started shaking and the contact heard a rattling sound coming from the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted no assistance was provided. The contact was advised to contact the federal safety agency Hotline. The failure mileage was 82,000.
The contact owns a 2019 Ford Expedition. The contact stated that upon cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously service under a Manufacturer Extended Warranty Coverage for the failure. The failure mileage was 77,000.
This vehicle with 72,000 miles on it was experiencing a rattle upon start on cold mornings for about two months, it didn't happen every time and only on initial start. Mechanic couldn't get the incident to happen in his presence to diagnose and no codes reported from computer diagnostic equipment. In February 2023, the vehicle lost power while highway driving and seemed to having problems shifting. The check engine and powertrain malfunction indicator both came on. Drove the vehicle immediately to mechanic. Booster sensor replacement was indicated by computer diagnostic and was replaced. On 4/16/2023 the check engine light came on briefly while driving and then went out and did not come back on. On 4/18/2023 while driving on the highway the vehicle started making a loud clanking with black smoke from exhaust pipe. We had the vehicle towed to mechanic. Over 30 diagnostic codes reported and mechanic recommended we take the vehicle to a Ford dealership. We had the vehicle towed to the local Ford dealership and have been informed that this 4 year old, 72,000 mile vehicle needs a complete engine replacement for $18,222. They do not know what caused the problem without pulling the whole engine and opening it up, but recommend a full replacement. We have contacted Ford and opened a case with them, but since the vehicle had a 60,000 mile power train warranty there is nothing that Ford is willing to do.
The contact owns a 2019 Ford Expedition. The contact stated while driving into the driveway and shifting into park, the shift indicator message stated that the vehicle was not in park; however, the contact was still able to turn off the vehicle. On another occasion, while driving 15 MPH and entering the highway, the vehicle lost motive power with the check engine warning light illuminated. The warning light disappeared, and the vehicle operated as intended. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under recall. The manufacturer did not provide any further assistance. The failure mileage was 92,000.
There is an issue with the 3.5L GTDI engine cam phasers, identical to known recall FSA 21N03. This vehicle was not included in the mentioned recall as the manufacture location was other than those listed in recall FSA 21N03.
The contact owns a 2019 Ford Expedition. The contact stated while his wife was starting the vehicle, she heard an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Variable Camshaft Timing (VCT) unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the vehicle unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that the solenoid valve was defective. The contact stated that the vehicle was returned to her a week later; however, the failure reoccurred while driving the vehicle to her residence. The dealer was notified, and a second appointment was scheduled. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 43,000.
My 2019 Ford Expedition is experiencing engine shudder. This started about 3 weeks ago and is starting to happen more and more.
The contact owns a 2019 Ford expedition. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic, where it was diagnosed with faulty cam phasers. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the contact file a complaint with the federal safety agency Hotline. The failure mileage was approximately 50,000.
The contact owns a 2019 Ford Expedition. The contact stated upon starting the vehicle, he heard an abnormal sound coming from the engine on several occasions. There was no warning light illuminated. The vehicle was taken to the local dealer who informed the contact that the VIN was not included in Customer Satisfaction Program Number: 21N03 (Cam Phaser Replacement). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,900.
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine started rattling. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser adjuster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the federal safety agency Hotline for assistance. The failure mileage was approximately 103,000.
The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle made abnormal rattling sounds. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 62,000.
Our SUV has had problems in trying pick up speed. It started a few years back when I was taking a right turn and as I pushed on the gas pedal the SUV would not take off. We took it into the dealership but they could not recreate this problem. Yet, the problem persisted for us so we took it again to a different dealership and again they could not recreate the problem. Now our check engine light is on and the problem is getting worse. I called the dealership last week to bring it in and they could not get me in until mid-Septmember. One major incident occured when we were merging on the highway with lots of traffic and the SUV would not pick up speed. Some warning lights came on our dashboard and we had to immediately pull over to the side because the SUV would not pick up speed and it starting puttering. We were almost hit from behind by another vehicle due to the SUV not picking up speed. This problem has progressively been getting worse and I am afraid to drive the vehicle anywhere. I could be driving as slow as 30mph and trying to speed up causes the SUV to shake and putter. Now, when this happens the A/C does not cool. It feels like the SUV will shut off while I am driving. Plus, now the Engine Start/Stop feature no longer works. We have 4 kids and I am scared to drive this SUV as I feel this may cause us to be in a car accident. This is a major safety issue that needs to be addressed.
The contact owns a 2019 Ford Expedition. The contact stated when she started the vehicle, she would hear rattling sound coming from the vehicle. The contact stated she had the Customer Satisfaction Program: 21B10-S2 service performed. The vehicle was taken to the dealer and the contact was informed that the failure was similar to Customer Satisfaction Program: 21N03 – Cam Phaser Replacement but the VIN was not included. The manufacturer was contacted and stated that the vehicle was not serviced in a timely manner, therefore the vehicle had to be repaired out-of-pocket. The failure mileage was 71,000. The consumer was never made aware of any recalls, consumer went to dealer for other parts but was informed to make an appointment for repairs. Ford was contacted several times but unwilling to resolve the issue.
The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 65,000.
The contact owns a 2019 Ford Expedition. The contact stated that every time he started the vehicle, the engine would rattle and make a loud noise. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined there was manufacturer internal recall 21B10 that was to address a PCM Re-flash failure. The contact was advised by the dealer that his warranty did not cover the repair. The contact did not have the vehicle repaired. The manufacturer had been informed of the failure. The failure mileage was 70,236.
My family received a notice of Customer Satisfaction Program 21N08 – PCM Reprogram Due to Engine Shudder – 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator. We immediate began trying to locate an authorized repair facility. It took several months to get an appointment. During this time, our vehicle shuddered, stopped, and even turned off completely while driving. The problem continued to increase in intensity. When we were able to get the vehicle into a Ford dealership, they suggested that we contact Ford for the repairs that we needed. A private repair facility told us that now, because the shudder issue was not resolved right away, they discovered VCT phasers, VCT solenoids, timing chains and tensioners - failed setting code P0021 and causing engine to run rough. There was a loud rattle on startup which is related. P0018 stored in history. We have received a $4,000 repair estimate. I contacted Ford Customer service. They suggested I bring it into Ford Dealership. I explained that it had taken months to get in the first time. Customer service refused to provide me with additional authorized Ford repair (non dealers) in my location. Customer service refused to provide me with information on the error codes above. Customer service refused to provide me with more information concerning the PCMC reprogram and the known problems related to failing to obtain the reprograming. Customer service was not able to help me at all. I believe that the “PCM reprogram due to engine sudder” should be investigated as a potential formal recall program. Ford should repair of known issues a priority for their customers, and should also repair issues caused by failing to allow their customers to receive a timely remedy of this problem. I would also like more information on known issues with the PCM reprogram and engine shudder. I would like to view the quarterly reports.
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