Vehicle Safety Complaint – 2021 Ford Expedition My 2021 Ford Expedition has experienced longstanding transmission problems, including hesitation during acceleration, becoming stuck between gears, harsh shifting, and rolling backward on hills. Despite numerous dealership visits, the problem was not diagnosed until the vehicle was out of warranty. The transmission was replaced in August 2026, but the vehicle continued to exhibit the same symptoms. Recently, while traveling approximately 20 mph trying to accelerate from left turn out from side street to main road, a dashboard warning appeared referencing "LOW" gear. The vehicle unexpectedly shifted into Park while moving, jolted significantly, and experienced reduced steering capability. I had to repower the vehicle to restore operation. Fortunately, surrounding traffic had stopped, preventing a potential collision. The dealership attributed the incident to Ford recall 26S48 but advised that no remedy is currently available and suggested I continue driving the vehicle. I am extremely concerned about the risk of a serious accident. I am requesting the federal safety agency investigate this incident, particularly given the vehicle's history of transmission failure, recent transmission replacement, and apparent manifestation of the recalled safety defect.
Ford Expedition hesitation problems
121 of the 9,415 owner complaints about the Ford Expedition describe hesitation when accelerating, most of them for the 2020 model year.
- owner complaints
- 121
- worst model year
- 2020
- typical mileage
- 78,027
By model year
Often reported together
Harsh shifting 26Jerking 21Slipping 16Stalling 14Transmission failure 11Check engine light 10Loss of power 8Won't shift 5
Trouble codes mentioned
P2701 1P2104 1P07F7 1P0736 1
What owners say
When the vehicle sits out in the cold only it does not engage in reverse. There is a definite hesitation then a loud clunk. The vehicle then shoots backwards. We took it to the dealership but they are unable to duplicate. All they did was drive it around in 70 degree weather. Ford rep called us and said if this happens after warranty, we were out of luck. We need to pay for an extended warranty. It has appx 44,000 miles on it. This has happened at least 6 times and it is when the vehicle sits out in cold weather.
My 2021 Ford Expedition MAX XLT with the 10R80 automatic transmission has experienced repeated momentary “neutral-out” events while driving. The transmission/park-system components are available for inspection upon request. The most serious incident occurred in September 2026 while I was driving at highway speed near Charlottesville, Virginia, with six children in the vehicle. I was not towing or placing the vehicle under unusual load. The vehicle suddenly behaved as though the transmission had shifted into neutral, the RPM/engagement became abnormal, I heard loud thumping, saw smoke or fumes from the rear of the vehicle, and observed a transmission temperature of 261°F. The vehicle later re-engaged. This created a serious safety concern because I temporarily lost normal propulsion/acceleration capability while traveling at highway speed with other traffic. This problem has previously been confirmed by my Ford dealer. In February 2026, I reported that the vehicle would “neutral out and rev up,” hesitate for several seconds, and then go back into gear. The dealer documented that no diagnostic codes were stored but followed Ford TSB 23-2249. During diagnosis, the dealer found physical wear/damage involving the transmission parking pawl area, rear output shaft, and cam. The transmission was removed and disassembled and multiple park-system components were replaced. The neutral-out condition returned after that repair. In July 2026, I again reported that the vehicle would intermittently neutral out for several seconds and then re-engage. The dealer was unable to reproduce it and again found no diagnostic trouble codes. In September 2026, after the 261°F highway incident described above, the dealer again scanned the vehicle and found no codes and was unable to reproduce the condition during approximately 100 miles of testing. There have been no transmission warning lamps, transmission messages, or
My name is [XXX] [XXX] and i own a 2020 Ford Expedition Limited Max, there is a recall to inspect transmission recall#26S48/26V402. I contacted Ford dealer and stated there is no fix yet, I asked them what do i do in the meantime, stated i have to wait until Ford figures out the fix. So, in the meantime, we have to continue driving this vehicle with this known issue/safety concern and hope that it does not do it again and cause an accident or god forbid something happen to my family. This is my wife's daily driver with our 4 kids; the vehicle has done this twice where it goes into park while still driving on its own. Luckily both times we were only going about 15MPH, had to turn the vehicle off to be able to turn it back on. This cannot be good for the transmission; the transmission constantly slips i believe as a result now and when i try to accelerate quickly it hesitates. If i wasn't going to be upside down i would trade it in but unfortunately i can not at the moment. I would like to see something done to fix the issues with this vehicle. Aside from this i have had constant AC issues, the center console trim cut my wife's finger, the running boards sometimes come out, it's an ongoing battle with this vehicle. I would for Ford to fix these issues or buy the vehicle back. Please let me know something, rather it be to fix these issues or buy it back, if i don't hear backi will be consulting a lawyer next. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 8/6/2026, the transmission/powertrain of my 2019 Ford Expedition malfunctioned, causing a complete loss of propulsion. While traveling on a busy mountainous highway with my three children, I stopped in a center turn lane to merge into fast-moving traffic. When I attempted to accelerate, the vehicle would not move. The transmission display showed 4th gear even though the vehicle was stopped. We were stranded in the center turn lane with traffic approaching from both directions, creating a serious collision risk. No accident occurred. This vehicle has a documented history of recurring transmission problems since 2024, including harsh/delayed shifting, bucking, hesitation and jerking, repeatedly involving 4th gear, and even loss of propulsion with the initial 2024 issue. In Jan. 2025, the dealer documented a delayed upshift and harsh bump/buck into 4th gear. In July 2025, the dealer documented hesitation/jerking that was worse going into 4th. The transmission has been removed/disassembled multiple times and has undergone major repairs including CDF drum/internal transmission work, main control/valve body repairs, and most recently torque converter and additional valve body replacement in early 2026. Previous transmission symptoms have been reproduced and verified by the dealer. After the 8/6/2026 incident, the vehicle was taken to the Lincoln dealer. The current repair record documents "complete loss of propulsion with gear stuck in 4th" and delayed shifting surrounding 4th gear. The dealer attempted to reproduce the failure and obtain diagnostic codes but has not been able to duplicate it and reports no codes at this time. I do not recall any warning lights or messages immediately before the failure. The vehicle is available for inspection. Ford has previously been contacted regarding these recurring transmission failures and provided partial assistance with a prior repair.
The contact owns a 2019 Ford Expedition. The contact received notification of the federal safety agency Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while attempting to drive from a complete stop, the vehicle hesitated to respond. The contact stated that while driving 70 MPH on the interstate, the vehicle felt like the parking brake was engaged. The engine revved abnormally, and the vehicle failed to accelerate as intended. The contact stated that the failure was intermittent, and the vehicle returned to normal operation while the contact continued driving. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
The contact owns a 2020 Ford Expedition. The contact stated that while driving over 10 MPH with her husband inside the vehicle, while depressing the accelerator pedal, the vehicle hesitated, and the brakes independently engaged. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The contact stated that the battery was replaced, and the vehicle was repaired. The contact stated that a software update for the rearview camera was performed. The manufacturer was not notified of the issue. The contact stated that the dealer refused to provide the telephone number for the manufacturer. The contact associated the failure with the federal safety agency Campaign Number: 26V402000 (POWER TRAIN); and the VIN was included in the recall. The contact was referred to the federal safety agency Hotline for assistance. The approximate failure mileage was 117,000.
My 2020 Ford Expedition has a transmission problem. The vehicle has harsh shifting, slipping, hesitation, jerking/lunging, and abnormal shifting while driving. The problem happens during gear changes and creates a safety concern because the vehicle may hesitate, slip, or shift unexpectedly in traffic. I took the vehicle to the dealer for inspection. The technician diagnosed the issue and recommended replacing the transmission. I believe this may be related to a known Ford 10R80 10-speed automatic transmission defect. I am requesting that the federal safety agency review this complaint and investigate this safety issue.
The vehicle has experienced repeated critical transmission failures and currently has four active Federal Safety Recalls with no available remedy. The transmission has failed four separate times, requiring four transmission assemblies within approximately 68,795 miles. The latest failure produced DTC P07F7 (Gear 10 Incorrect Ratio) and was confirmed by the Ford dealer and an independent inspector as an internal transmission failure. Symptoms included harsh engagement, delayed shifting, hesitation, slipping, and repeated powertrain malfunction messages. The vehicle was out of service for 26 consecutive days during the most recent repair. A the federal safety agency VIN lookup shows four active unrepaired recalls: a transmission rollaway hazard affecting the parking system (26S48), two seatbelt pretensioner recalls involving inadvertent deployment or failure to retract (25S31 and 26S34), and a chrome trim recall involving sharp edges (26S38). All four recalls currently have no remedy available, with estimated repair dates extending into late 2026 and 2027. These defects affect critical safety systems including the power train, seat belts, and parking system. The rollaway hazard recall indicates the vehicle may move unexpectedly even when shifted into Park, creating a serious risk of injury or collision. The seatbelt pretensioner recalls involve components that may deploy without warning or fail to retract, increasing the risk of injury in a crash. The chrome trim recall involves sharp edges that may injure occupants. Combined with repeated transmission failures, these issues create multiple simultaneous safety risks. The problems have been confirmed by the Ford dealer and an independent inspector. Warning symptoms occurred before each failure, including harsh shifting, slipping, hesitation, and powertrain alerts. The combination of unresolved Federal Safety Recalls and repeated transmission failures makes the vehicle unsafe to operate.
The contact owns a 2020 Ford Expedition. The contact received notifications of the federal safety agency Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving at various speeds, the transmission started slipping. After releasing the accelerator pedal and slowing down, the engine made a revving sound, and the transmission failure was self-corrected and shifted to the proper gear. While starting the vehicle or while driving at various speeds, the transmission hesitated shifting into the intended gear. There was an unknown warning light flashing on the instrument panel. The contact stated that after purchasing the vehicle in March of 2026, the Carfax report stated that the transmission had been replaced, and the contact purchased the vehicle under the belief that the vehicle was equipped with a new transmission. In May, the vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the valve body had failed and needed to be replaced. The vehicle was not repaired. The contact emailed the dealer about the diagnostic results and the needed repair. The dealer confirmed the failure. The dealer replaced the valve body, but the failure persisted. The dealer then diagnosed in June that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,467.
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
- Risk
- Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on June 26, 2026.
Recall number 26V402000 · Recall details
Power train: axle assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
- Risk
- A fractured pinion can result in a loss of 4-wheel drive and may cause the front wheels to lock up, increasng the risk of a crash.
- Remedy
- Dealers will replace the front axle pinion gear set. If there is a broken front axle pinion, the entire axle assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S07.
Recall number 23V128000 · Recall details
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
- Risk
- If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
- Remedy
- Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S18.
Recall number 20V197000 · Recall details
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
- Risk
- If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for the recall is 18S10.
Recall number 18V214000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
- Risk
- Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S09.
Recall number 18V213000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
- Risk
- An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S19.
Recall number 16V248000 · Recall details
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- Vehicle description: light duty pickup trucks and multi-purpose passenger vehicles. If the automatic transmission shift cable assembly was not fully attached to the steering column bracket, the shift cable assembly can come out of the bracket. The vehicle operator would then not be able to shift the transmission from one of the drive gear positions into the park position even though the gear shift selector would indicate "park."
- Risk
- The condition would not allow a disengagement of the transmission from the park position or affect proper neutral start switch operation. Unintended vehicle movement could occur if the parking brake was not set.
- Remedy
- Dealers will make the proper attachment of the transmission shift control cable to the steering column bracket and add a tie strap to that connection.
Recall number 97V171000 · Recall details
Questions about the Ford Expedition hesitation
Which Ford Expedition years have hesitation when accelerating problems?
The model years with the most reports are 2020 (29 complaints), 2019 (24 complaints) and 2018 (9 complaints).
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