2002 Ford Explorer Sport Trac: complete transmission failure

Filed Dec 28, 2011 · Body, Transmission · 52,120 miles · FL

The body mounts have deteriorated to a point that they are crumbling and are not supporting the frame to the body and need to be replaced for safety reasons. The transmission failed without any warning and had to be rebuilt. Neither of these problems should exist on a vehicle that is well maintained and has only 52,000 miles. These problems appear to be common with this vehicle and need to be addressed by ford.

Filed Mar 9, 2009 · Transmission · 37,426 miles · CA

The last few months the vehicle has been sluggish in power and shifting at the wrong times. We brought it into the ford dealership. We had them do a transmission flush since it was time, the vehicle had 37,000 miles. The dealership didn't know what was wrong with the transmission. They could hear and feel the problem but could not give us any answers. I picked up the vehicle after having the flush done. On the way home the overdrive light started flashing. This was new. I turned it around and brought it right back. After 2 weeks of going around with them, they finally find metal shavings inside the transmission and tell us we need a new transmission! This is a weekend car with only 37,000 miles on it. This is unacceptable! I contacted ford directly they said they would look into if there was any program out there for us. Now again 2 week later I spoke to the ford service manager and he said that he is unaware of any program that can help us. He said there was a program where ford was repairing the transmissions as a good faith repair but that ended last year. Now I am stuck having to pay $4000 to replace my transmission on a practically new vehicle.

Filed Oct 11, 2004 · Transmission · 50,555 miles · VA

2002 ford explorer sport trac with just 51,000 miles had continuous problems with breaks, rear-end seals and finally needed a new transmission. Since it was out of warranty by mileage, we had to replace it ourselves. In talking with several mechanics, both at dealerships and independent, they made comments in reference to the fact that they were seeing this frequently. We emailed the ford corporation and they still have not responded.

Filed Apr 13, 2004 · Electrical, Transmission · 39,000 miles · NJ

I purchased my 2002 explorer sport trac in march last year(2003). I had to wait and extra week to pick up my vehicle due to electrical problem that they swore to me was taken care of. In january 2004 my check engine light came on so I called my closest ford dealership and they told me it would take 2 weeks for me to get an appointment to have my truck checked. Three days later my transmission blew. I called ford customer relations and they said that it was not a problem and that I would have to pay to have my truck fixed. Three weeks and $2600.00 later I got my truck back. Now the check engine light is still on and my 4 wheel drive does not work. I called aamco(the place ford referred me too), and they told me that it was not the transmission but now an electrical problem that I would need to take to the dealership to have fixed but I would have to pay to have that fixed as well. My truck had 39,000 miles and was less than 2 years old and ford is stating that they are refusing to fix anything for free. I have seen all kinds of reports of electrical and engine problems with this year and model truck and I do not agree with this.

Filed Nov 29, 2003 · Transmission · 28,665 miles · TX

I am very concerned about my 2002 ford explorer sporttrac. I bought it with 1600 miles on it already in march 2002. On 9/6/03, I had it towed in for a continuous reving between 1&2 and black smoke coming out of the tail pipe. The truck had already been stalling during the previous months whenever I wanted to speed up. Ford had my truck for about 2 1/2 weeks, replaced my transmission from the factory. The service man told me they had to send for yet another transmission - that even ford was stumped with the problem so just sent them another transmission. I got my truck back and it worked fine. Then, the stalling started happening periodically again and again. I took it in again - they said they could not find a problem. I complain about it every time I take it in for servicing. I also complain about the constant front passenger wind noise; they initially said there were leaks and even though I still complain, they now say there isn't a problem. I asked about the lemon law and the salesman who sold me the truck (I bought it in another city) told me the same exact problem has to happen 5 times. I am not happy with this situation. What can I do? I have now read other instances in this web site that other people have experienced the same thing. My truck now has almost 32,856 miles on it. I responded '0' to 'number of failures' - I don't know what is meant by this question. Yes, my transmission failed.