2002 Ford Explorer Sport Trac: doors won't lock, open or latch

Filed Mar 17, 2015 · Locks · MS

Tl* the contact owns a 2002 ford explorer sport trac. The contact stated that the door latches stopped working and the contact could only get in and out of the vehicle by using the outside door latch on all doors. The vehicle was taken to the dealer. The technician diagnosed that the main door module for the front driver side door needed to be replaced. It was unknown if the vehicle was repaired. The failure mileage was not available. Updated 04/13/15*lj the consumer stated it is not possible to enter the vehicle using the outside door handles. 3 out of 4 handle failed. 2 out of 4 inside door handles failed. Updated 6/29/2015

Filed Jul 7, 2013 · Body · 85,000 miles · FL

Door handle issue. Rear doors cannot be opened from the inside.

Filed Oct 8, 2010 · Body, Brakes · 38,000 miles · AL · 1 injury

2002 ford sport trac 8 year old child broke door handle when trying to open door with child lock on. 5 year old child broke the other door handle the same way. Something needs to be done about this. These handles are not heavy dty enough for the weight that is forced on them when trying to open even with the child lock off. These automakers should be forced to stop using the public as guinea pigs to find out what problems they have and then never issue recalls. They just modify it on the next model and blow off prior owners. The handles actually cut my daughters hand when it broke. It is utterly ridiculous. Also the brakes on the same vehicle. I have had to replace the caliper on the pass side twice and they eat brake pads up like mad. It is not driving habits that caused this it is a design flaw. No wonder they went to 4 wheel disc brakes( another wait and modify routine) I'm sure this was their fix for that problem and they avoided another recall. We pay thousand of dollars for these vehicles they should pay the thousands of dollars to fix their engineering and qc departments lack of detail when testing these vehicles. Thank you for anyone caring.

Filed Jan 16, 2009 · Locks · 35,000 miles · PA

Rear inside door handles snapped off when pulled by 2 year old while child safety lock was on.

Filed Sep 9, 2008 · Brakes, Locks · 50,000 miles · MI

When I would make a sharp left hand turn and use the brakes the brakes would pulsate and would not stop the truck right away. It would act like it had hit ice and its was the middle of summer. It would still move about a foot. I took it to a shop to have it looked at and was told he gets alot of ford's that do this and they don't have a recall on this. The shop replaced the part in the hub or wheel not sure and now its fine but it cost me over 500.00 and I only have 50,000 miles on it. I know that parts wear bout but this was a failure of a part that should not have gone bad. Also the electric door lock button in the truck stops working, the open section works but not the lock button.

Filed Jan 28, 2007 · Locks · 37 miles · TX

Back seat door handle were in child lock positions and broke when pulled to open. First the passenger side and then the driver side. The one on the driver side was broken by the dealer when they were doing the front driver side bolt recall. Of course they say they didn't break it. The seat back adjustment was also broken during the bolt installation. I only had 37,000 miles on the truck but the warranty had expired. They want $300 per door handle. This is a "death trap', as you cannot exit the back seat if the power is not working ,as you can't even put down a window to open the door from the outside if the electric is off. I am sure that I am not the first person to have the plastic handle break! I need to know if any recalls are out regarding both these problems. Ford says "no"

Filed Nov 8, 2006 · Locks · MS

Passenger side rear door will not open except for from the outside.

Filed Mar 30, 2005 · Locks · 63,500 miles · TX

The rear automatic doors will not open from the inside the consumer has checked the child locks, and they are not on. The manufacture and dealer states not covered under warranty. *nm consumer purchased new inside rear door handles from the dealer and replaced them. *bf

Filed Apr 26, 2004 · Engine, Locks · 19,900 miles · TX

Consumer complained about a stalling problem. Vehicle was taken to dealer. However, the problem had not been corrected. Also, right rear door locks malfunctioned, and door couldn't be opened except from the outside.

Filed Oct 27, 2003 · Body, Electrical · 16,573 miles · OH

While driving at various speeds black smoke would came from the tail pipe. Consumer could smell gas fumes inside the vehicle. .*ak drivers rear door will not open from the inside. Drivers side seat molding is falling off. Center duct loose on dash. Drivers seat cushion lost its form.