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Ford Explorer Sport Trac door locks problems

21 of the 720 owner complaints about the Ford Explorer Sport Trac describe doors won't lock, open or latch, most of them for the 2002 model year.

owner complaints
21
worst model year
2002
typical mileage
80,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2010
    1
  • 2005
    2
  • 2004
    1
  • 2003
    2
  • 2002
    10
  • 2001
    4
  • 1998
    1

What owners say

Filed Jan 19, 2020 · Body · OH

When temp is below freezing drivers door will not close

Filed Mar 26, 2015 · Fuel system · 80,000 miles · TX

I was driving in town and it stalled out. It kept happening at least three times a week even when I was on the freeway. I had far too many close calls from wrecking or causing an accident. I went and had it looked at by a mechanic and he replaced the spring in the fuel reset switch. It is currently in the shop once more for the same problem. My check engine light is also on again. Has been for the last year. It claims there is something wrong with the fuel cap or the fuel lines. I've had a pressure test done and my gas cap changed and it still hasn't fixed the problem. Also my driver side door handle is starting to get stuck and my fuel gauge is no longer registering the actual amount of gas I have. I have so many problems with this truck and I just want them to be fixed. This stuff is dangerous and can cause legitimate accidents and safety issues.

Filed Mar 17, 2015 · Locks · MS

Tl* the contact owns a 2002 ford explorer sport trac. The contact stated that the door latches stopped working and the contact could only get in and out of the vehicle by using the outside door latch on all doors. The vehicle was taken to the dealer. The technician diagnosed that the main door module for the front driver side door needed to be replaced. It was unknown if the vehicle was repaired. The failure mileage was not available. Updated 04/13/15*lj the consumer stated it is not possible to enter the vehicle using the outside door handles. 3 out of 4 handle failed. 2 out of 4 inside door handles failed. Updated 6/29/2015

Filed Nov 29, 2014 · Body · 150,000 miles · WA

I have owned this truck since 2002. Left rear passenger door handle broke (one day it worked, next day it was flopping and obviously disconnected). Can't open it from the outside or inside. Front driver's side door handle also feeling floppy and loose. Child "safety" latches on both back passenger doors have never worked properly so anyone sitting in the back seat has to be let out by someone on the outside as the inside door handle won't work. On the internet, you will see that door failures on this make and model are rampant. This is extremely dangerous. In an accident, the driver and/or passengers could not get out of the truck. Fixing the doors is really difficult as w/o being able to open the door, you have to dismantle the interior of the truck in order to get to the I/s door panel. This is not a repair a typical owner could do for themselves, even my mechanic does not want to do it. With the large number of truck owners complaining of this door failure problem on the net and the extremely dangerous position it puts the driver and passengers in, ford should have a recall issued. Obviously these door latches are very susceptible to failure and continued to be installed by ford for years.

Filed May 15, 2014 · Body · AR

The doors don't open good and the door handles break. We have had fixed twice and the previous owner had fixed also!

Filed Apr 6, 2014 · Body · 190,000 miles · MO

Both rear doors failed to open from the inside after being used only a few dozen times each. The cause was the interior door handle (plastic) broke inside the door. This is a big safety issue because this means that rear seat passengers cannot egress the vehicle without it being opened by someone on the outside. This is evidently a common problem with many ford vehicles using this door handle - there should have been a recall issued years ago.

Filed Jan 13, 2014 · Body · 150,000 miles · TN

Driver side front exterior door handle had been becoming more difficult to open. On the last pull to get in, the door handle broke off. If there was an emergency, there would be no way to open the door to remove the driver.

Filed Jul 7, 2013 · Body · 85,000 miles · FL

Door handle issue. Rear doors cannot be opened from the inside.

Filed Apr 15, 2012 · Locks · 176,000 miles · MT

The driver's side door lock became stuck. This was not a gradual problem; one day it was working, the next day it was not. I could not open it with the remote lock control, the inner lock control or the key. I could not lift the lock knob on the door manually. The only way to open the door was to crawl in from the passenger side, reach over the console and pull on the door handle, which sometimes created a grating sound. Occasionally the remote lock control would work but very randomly. 99% of the time the lock would remain stuck. When it did work, I noticed it was only if I locked the door with the remote control. It never worked if I locked the door with the inner lock control on the door. The nearest ford dealer is over one hundred miles away round trip, so I took the vehicle to a local mechanic who diagnosed the problem as a broken door handle. I paid $92.87 to replace the handle, but the problem persisted. The mechanic then told me he would have to order more parts, which I cannot afford. I have been living with this inconvenience for several months now and recently I began researching the problem on-line. It appears there have been many complaints over a period of several years. According to the data base, other people have reported lock failures on multiple doors of the same vehicle. The mechanical failure of these lock systems not only creates an inconvenience and negative economic impact on vehicle owners, it is a safety hazard. I am not aware of any recall notices for this problem and I am wondering why.

Filed Jul 11, 2011 · Locks · 169,782 miles · MI

Front door locks on 2001 explorer sport trac rendered malfunctioning by freezing conditions in michigan. Driver's side can only be unlocked from the inside of vehicle. Passenger's side can be unlocked either electronicly or manually. However when ever the electronic locks are used, even when already unlocked and vehicle is in motion, the passenger's front door releses from the locking lug without touching the door opening handle. Ford has been contacted. The first time was during the speed control recall and the second time was june of 2011.

Related recalls

No recalls on record for this model year.

Questions about the Ford Explorer Sport Trac door locks

Which Ford Explorer Sport Trac years have doors won't lock, open or latch problems?

The model years with the most reports are 2002 (10 complaints), 2001 (4 complaints) and 2003 (2 complaints).

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