2001 Ford Explorer Sport: adaptive cruise control problems

Filed Jul 11, 2017 · Acceleration · 160,000 miles · NM

Cruise control on and set do not work on any road. Vehicle moving on any road or standstill.

Filed May 31, 2008 · Body · TX

There's no failure just rude and lack of communication with workers. On 12/21/07 I took my letter of the recall for the cruise control to grande truck center on interstate 10 @ w.w.white rd."gary randall and finally got the replace ment on 05/29/08. Mr. Randall explained what was to take place after I asked him why did the worker tear my cruise control button(the plastic) he stated 'no he should have looked inside but under the hood-my cruise control plastic fell of and I just assume that it was a part of the replacement of the recall so I left it in the car until the recall was done-to find out the plastic was not replaceable by the one who broke/tore/cut it. After the job was finished the rude worker just slammed the hood close and walked away-very rude. Poor representation of the ford company-race has always been an issue with these type people that should not be working in the public-now I would let them do nothing else to my vehicle again not even recall.

Filed Jan 24, 2008 · Acceleration · 107,000 miles · GA · fire

2001 ford explorer sport spontaneously caught fire in engine compartment while parked in garage attached to my home. Vehicle was moved to driveway and fire extinguished. Ford dealer admitted to recall of defective cruise control switch which was the origination point of fire. Was advised to file claim with my auto insurance company to speed up repairs and ensure that claim was subrogation to ford for reimbursement. Vehicle repaired, now ford will not take claim without proof of cause of fire. This would require my insurance company to hire an engineer. Not cost effective for insurance company, not to mention the fact that the vehicle was repaired over 3 months ago. I am out my deductible and my insurance company is out the remainder of the repairs, even though ford knows this was a faulty part.

Filed Jan 20, 2008 · Acceleration · PA

Defect with the cruise control. My cruise control was de-activated on 9/13/07, and my dealership reports they are still waiting for the repair part from ford. I would like to have my cruise control repaired immediately - I have been driving for 4 months without cruise control.

Filed Sep 11, 2007 · Acceleration · PA

Tl*the contact owns a 2001 ford explorer sport. The contact called two dealers to schedule a repair appointment regarding the federal safety agency campaign id number 07v336000 (vehicle speed control). Both dealers failed to provide him with the option to bring the vehicle in and have the cruise control switch deactivated. They also stated that the parts would be unavailable until december of 2007. There had been no failure to date. The purchase date was unavailable. The current mileage was 40,000.

Filed Sep 5, 2007 · Acceleration · NC

Tl*the contact owns a 2001 ford explorer sport. The contact received a recall notice for the vehicle speed control. Even though the repair parts will be unavailable until late october, she stated that the dealer refused to disconnect the cruise control feature. The dealer stated that the notice does not state that the cruise control must be disengaged. There had been no failure to date. The federal safety agency recall number was unavailable. The current mileage was 164,381. Updated 01/07/08. *lj updated 12/12/07

Filed Oct 10, 2005 · Acceleration · 57,867 miles · NC

2001 explorer sport cut off four times after I started it. After getting it to start, the vehicle wouldn't accelerate any faster than 20 MPH, then it would slow down to almost a complete stop (in traffic!). The accelerator was extremely resistant to the touch. I took it to capital ford in raleigh, nc and informed them I thought it was the cruise control cable (determined this from research). I was told it was the idle air control valve and there was nothing wrong with the cruise control. Four days went by and the cruise control stopped working altogether. I took the vehicle back to capital ford to be told it was the cruise control cable. I informed them this was an on-going issue with this make/model and the 2001 explorer sport had been recalled to have this part fixed. The staff at capital ford said ford had not announced a recall and that the information I gathered was just a "site's" opinion. I need to know if, in fact, this part has been recalled and if I have a claim against ford to have it repaired/replaced at their cost. Thank you for your help in this matter. It has been very frustrating dealing with capital ford on this issue. I've spent $689.70 only to be told I'll now have to spend another $100 (+) to fix what I took the vehicle in for to repair in the first place.

Filed May 13, 2005 · Acceleration · TN · fire

2001 ford explorer caught on fire in the engine compartment.*mr while driving car sounded like it was missing. The consumer saw smoke, pulled over and realized that eh vehicel was on fire. The cruise control box, located on the right side, was the cause of the fire. *bf