Ford Explorer Sport adaptive cruise problems

Filed Jul 11, 2017 · Acceleration · 160,000 miles · NM

Cruise control on and set do not work on any road. Vehicle moving on any road or standstill.

Filed Aug 1, 2012 · Body, Visibility · TX

We were driving down the street and the hatchback/liftgate fell off the hinges. I have not been able to drive this car in over two years due to the fact that I cannot afford to pay for a manufacturer's defect. I have filed numerous complaints on this vehicle over the years. It has been sitting in the garage. I know that you investigated in 2008 rq08003. I hope we get some assistance. My previous complaint file numbers are 05687908: lists the engine blowing up, mirror falling off, cruise control shutting off, etc. But I have received no assistance from the federal safety agency. I have spent over $3,000.00 on this car for manufacturing defects. (documented).

Filed Apr 3, 2012 · Acceleration, Transmission · 136,998 miles · OH

This was a terrible event... My car was aimed down my 300 ft driveway. I don't believe at that point or if it was stuck I didn't know the accelerator was stuck but I soon realized something was wrong. As I headed to new albany high school for water class the explorer went faster and faster on rt 161... The clutch would not allow a down shift at all after the first time or two... I may have blown it out... The SUV went faster and faster and in 3rd gear it was revving so hard... When I could I pulled into a parking lot and turned the engine off... I let it cool and attempted to start the explorer but it would have red warning lights when I started it in neutral as it revved so high... I pushed it into gear and when I got to the two red lights I turned the key off... Once I stopped in the intersection and about 8 cars were honking at me. I had to deal with five traffic intersections. When I got home I turned the key off and fought the wheel to get turned into the downswing of my driveway... I raced around my house to face out and turned off the key... The explorer was smoking and "laid rubber" and tore out grass in my house... It almost skidded into my pond. I think the clutch is burned out and the brake ABS light was on as I had to brake all the way home... I tried to disengage the cruise control if that was it during my terror ride but it had no effect... The brakes could not stop the speeding vehicle, the gears were locked while the speed accelerated so there was no downshifting, the pedal was pushed to the floor and would not change speed when I pulled it up with my hand or toe of my shoe...

Filed Jan 15, 2009 · Engine · 158,000 miles · TX · fire

Tl*the contact owns a 1998 ford explorer sport. The vehicle caught fire while parked. The police and fire departments were notified. The entire front end of the vehicle was engulfed in flames and damaged. The vehicle was towed to an impound. The dealer stated that the vehicle was not on fire when they disconnected the cruise control. There was no power running through the vehicle. The vehicle has not yet been diagnosed. A police report was filed. The failure and current mileages were 158,000.

Filed May 31, 2008 · Body · TX

There's no failure just rude and lack of communication with workers. On 12/21/07 I took my letter of the recall for the cruise control to grande truck center on interstate 10 @ w.w.white rd."gary randall and finally got the replace ment on 05/29/08. Mr. Randall explained what was to take place after I asked him why did the worker tear my cruise control button(the plastic) he stated 'no he should have looked inside but under the hood-my cruise control plastic fell of and I just assume that it was a part of the replacement of the recall so I left it in the car until the recall was done-to find out the plastic was not replaceable by the one who broke/tore/cut it. After the job was finished the rude worker just slammed the hood close and walked away-very rude. Poor representation of the ford company-race has always been an issue with these type people that should not be working in the public-now I would let them do nothing else to my vehicle again not even recall.

Filed Apr 18, 2008 · Acceleration · FL

Tl*the contact owns a 2002 ford explorer sport. The contact received a safety recall notice for the vehicle speed control: cruise control in august of 2007. He called ford several times since receiving the notice. The cruise control was disconnected in october of 2007. As of april 18, 2008, the part is still unavailable. There had been no failure to date. The recall number and purchase date were unknown. The current mileage was 72,000. Updated 05/07/08

Filed Jan 24, 2008 · Acceleration · 107,000 miles · GA · fire

2001 ford explorer sport spontaneously caught fire in engine compartment while parked in garage attached to my home. Vehicle was moved to driveway and fire extinguished. Ford dealer admitted to recall of defective cruise control switch which was the origination point of fire. Was advised to file claim with my auto insurance company to speed up repairs and ensure that claim was subrogation to ford for reimbursement. Vehicle repaired, now ford will not take claim without proof of cause of fire. This would require my insurance company to hire an engineer. Not cost effective for insurance company, not to mention the fact that the vehicle was repaired over 3 months ago. I am out my deductible and my insurance company is out the remainder of the repairs, even though ford knows this was a faulty part.

Filed Jan 20, 2008 · Acceleration · PA

Defect with the cruise control. My cruise control was de-activated on 9/13/07, and my dealership reports they are still waiting for the repair part from ford. I would like to have my cruise control repaired immediately - I have been driving for 4 months without cruise control.

Filed Oct 3, 2007 · Acceleration · TX

2002 ford explorer with a recall for the cruise control. Customer states he has tried twice to get the problem fixed. He says the dealer told him they were out of parts and were not getting any in until mid-december.

Filed Sep 11, 2007 · Acceleration · PA

Tl*the contact owns a 2001 ford explorer sport. The contact called two dealers to schedule a repair appointment regarding the federal safety agency campaign id number 07v336000 (vehicle speed control). Both dealers failed to provide him with the option to bring the vehicle in and have the cruise control switch deactivated. They also stated that the parts would be unavailable until december of 2007. There had been no failure to date. The purchase date was unavailable. The current mileage was 40,000.