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2002 Ford Explorer transmission complaints

Page 25 of 51: complaints 701 to 730 of 1,502, newest first, as owners wrote them.

See the summary of 2002 Ford Explorer transmission problems: which part fails, at what mileage and related recalls.

Filed Aug 27, 2008 · Transmission, Visibility · CA

2002 ford explorer rear differential clutch part failure. Consumer wants assistance from ford to cover the repairs. *nj the consumer stated numerous parts failed on the vehicle. Those failures included: the differential compass, HVAC blower motor, one of the rear window lift motors and one of the seals on the rear differential failed.

Filed Aug 25, 2008 · Transmission · 51,810 miles · MD

I have a 2002 ford explorer limited that had an automatic transmission failure at 51,000 miles. The transmission is sealed and does not have a dipstick to check fluid levels, therefore making it non-serviceable by the owner. This transmission appears to have an inherent design flaw resulting in premature failure. The check transmission light appeared on the dash and the transmission started slipping when attempting to change gears while driving. This created a hazardous condition because the transmission would slip out of gear while driving causing the engine to rev extremely high. The transmission had to be replaced by a local ford dealer at a cost of over $3,500.

Filed Aug 22, 2008 · Transmission · 79,000 miles · PA

Overdrive light blinking on 2002 ford explorer xlt. Then service engine light came on. Went to mechanic who said transmission died. This should not happen to a car with less than 80k miles. Ford needs to fess up and issue a recall. This is happening to too many people.

Filed Aug 21, 2008 · Suspension, Transmission · 119,000 miles · MA

Tl*the contact owns a 2002 ford explorer. While driving 35 MPH, the contact heard a grinding noise coming from the front end of the vehicle. He examined the vehicle and noticed that the tire was rubbing against the a frame in the front end of the vehicle. Prior to the failure, the contact noticed that the brakes were taking a longer period of time to stop the vehicle. The vehicle was taken to the dealer and they stated that the cv joint and bearing hubs needed to be replaced. The vehicle has been repaired by the dealer. The current and failure mileages were 119,000.

Filed Aug 19, 2008 · Transmission · 63,000 miles · TX

I am very concerned at all of the transmissions complaints that the federal safety agency has had on the ford 2002 explorer and nothing is being done about this. I have sent in 1 of many complaints because of course I am one of the unlucky citizens of the u.s. Who believed that the ford explorer was a very dependable vehicle. Hello is it going to take someone actually getting killed for this vehicle to be recalled for the transmission. I almost got rear ended and just in the past 4 months there has been complaints of people going in ditches, running off the side of the road, do you think that someone could really research this [xxx] issue and get this [xxx] vehicle recalled before someone does get hurt or at least make ford replace the transmissions and reimburse anyone who has had their transmission replaced. Oh they might as well just give everyone a new vehicle because from what I am reading all 2002 ford explorers have had transmissions problems. Why isn't anyone doing anything about this. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 18, 2008 · Transmission · 78,000 miles · IA · crash

I have a 2002 ford explorer with just under 78,000 miles. I was driving home from work and the automatic transmission went out with no warning at all. Causing the truck to shake and slow down very fast. In the result of that. I jumped and hit the curb and popped on tire. I could have died or my kids. If I had been on the interstate or highway.

Filed Aug 17, 2008 · Transmission · PA

I have a 2002 ford explorer xlt with approximately 98,700 miles on it. While driving down the road there is a whining noise coming from the rear end. When I took it to a ford dealer in mcconnellsburg pa I was informed that the rear end was failing, as well as the front bearings of the SUV were failing. The bearings had previously been replaced 2 years ago. I was also advised by the dealership that ford motor co, knows about the problem with the rear drive train and all its components, as they have published several service advisory on it. Ford motor co, however will not recall the vehicle(s) to fix the problem which can cost the consumer out of pocket anywhere form $1,200 to $1,800. Ford motor co, does not feel that this is an issue and refuses to address it as such. I guess they will wait until people start dying from accidents that they know can happen.

Filed Aug 14, 2008 · Transmission · 83,590 miles · GA · crash · 2 injuries

1.nothing leading up to. 2. 2002 ford explorer transmission failed on highway causing the vehicle to vibrate horribly causing us to go off the road into a ditch. 3.transmission needs replaced on vehicle estimate of $2800 on a 2002 model year. I come to find out this has happen to many I.e. Thousands 2002 ford explorers owners and nothing is being done? Ford motor company basically told me too bad and they wonder why they are having difficulty. A ford service mechanic told me that ford knows this transmission was not built properly and sold it to this public anyway. If there has ever needed to be a recall this is it after reading about all the see incidents happening to others while driving this vehicle.

Filed Aug 11, 2008 · Transmission · 100,000 miles · GA

2002 ford explorer transmission goes out while driving making it very dangerous.

Filed Aug 10, 2008 · Transmission · 80,000 miles · AR

My 2002 for explorer has a growling sound coming from the rear end. Took it to the dealer ship they took 30 minutes to tell me that the rear differential needed rebuilding. I thought this was a bit quick until I found out that this is a common problem with this explorer model. The cost is 1600 and I was told that the rear end could lock up. This sounds like a safety issue that should warrant a recall. I did a internet search for the same problem and found that many have experienced the same problem and even after the repair it does not fix the problem for long.

Filed Aug 8, 2008 · Body, Electrical · 35,000 miles · TX

Purchased a 2002 ford exp eddie bauer ed used with 35,000 miles. Transmission had to be repaired within 3 weeks due to 4wd malfunction covered by warranty. Passenger side window motor assembly has been replaced once, and window regulator has been replaced once, and is in need of a second replacement. Took to local dealership and was told window was not meant to be lowered halfway. The rear hatch has also cracked completely down from window to lower panel. Dealership will not acknowledge issues with this occurring, but upon further research have found this to be a common problem with this vehicle make and model. Overdrive light blinks continuously and dealership reports it to be a malfunctioning electrical switch repair cost at around $400. Have continued to drive vehicle, but will no longer drive vehicle after discovering that this is a precursor to transmission failure. May possibly trade-in this vehicle and lose monetary value for private sale. Will not be responsible for selling this vehicle to a private party and risk injury to next owner. Shame on ford for not taking care of their customers.

Filed Aug 6, 2008 · Transmission · 93,000 miles · TN

Rear differential does not allow speed differences between wheels. Car turns like it has a locked or fixed axle. Causes a shudder when turning. Could results in control problems with the vehicle during sudden maneuvers. Issue is due to faulty clutch pack in the ford factory differential or incorrect differential fluid specification from factory. Not really sure which. Solution was to replace the clutch pack. Ford has also specified a different differential fluid from the factory installed fluid in one of their technical service bulletins.

Filed Aug 6, 2008 · Transmission · 92,600 miles · KY

O/d light came on and the transmission started to slip I have been told that ford knows about this but is not doing anything about it. I understand that over 60 other people have had this happen to them .

Filed Aug 5, 2008 · Transmission · 58,000 miles · FL

Tl*the contact owns a 2002 ford explorer. Two weeks after purchasing the vehicle, the contact had to take the vehicle back to have the rear end replaced for free. She asked the dealer to check the transmission and they informed her that it was fine. While driving at an unknown speed, the overdrive light flashes intermittently and the check engine light illuminates. The vehicle stalls and loses power before 30 MPH, but afterwards the vehicle functions properly. The contact notified the dealer about the failure and had the vehicle towed to a transmission shop for repair. The contact was informed that the third gear band in the transmission failed; therefore, a new transmission was needed. The vehicle has not yet been repaired. The failure mileage was 58,000 and current mileage was 63,000.

Filed Aug 4, 2008 · Transmission · 79,409 miles · OH

2002 ford explorer xlt, 79,409 miles, placing car into park from drive and the gear shift breaks off in my hand. The transmission is now between reverse and park with no way of me being able to turn the car off. I used the emergency break so that it would not roll out of the parking spot (because of course I was on an incline) and the car ran for one hour and twenty minutes before it got to the dealer and they were able to turn it off. It is costing $1000.00 to fix. I found out that I am not the only one that this has happened to. Not from my dealer who said they have seen nothing like this but from carcomplaints.com.

Filed Aug 3, 2008 · Transmission · 103,000 miles · FL

I have a 2002 ford explorer with 103,000 miles on it. The rear end of the SUV has started making a humming noise. I took it to my mechanic and they said the entire rear differential and wheel bearings will need to be replaced. After some research I have discovered many many 2002 ford explorer owners have the same problem. This problem will cost over $1000 to fix. If it is not fixed it is an issue that will seriously put my family in danger when riding in this car. This problem needs to be made a recall. Please advise me what to do.

Filed Aug 1, 2008 · Suspension, Transmission · TX

I'm reading many, many, many and multiple complaints about the same things for the 2002 ford explorer. Mainly the wheel bearings going which can cause the wheels to fall off with the potential for severe injury or death and the rear differential going out. Ford needs to recall these vehicles and fix this matter!

Filed Jul 31, 2008 · Transmission · 22,000 miles · PA

Differential on my 2002 ford explorer xlt has been rebuilt twice under warranty,and needs recalled again. Third incident happened two days after extended warranty expired. Ford says tough.

Filed Jul 31, 2008 · Transmission · CA

I have a 2002 ford explorer that I have taken back to the dealership around 4 times regarding the transmission. Each time they tell me they fixed it and a few weeks or months later it is having problems again. It shifts rough and sometimes feels like it is slipping.

Filed Jul 31, 2008 · Transmission · 82,000 miles · KY

Transmission failure in 2002 ford explorer.

Filed Jul 29, 2008 · Transmission · 91,116 miles · PA

While driving my 02 ford explorer xlt I noticed the o/d light would come on and it would be hard to shift. The was a rattling noise coming from transfer case which had a brownish fluid leaking from it. Went to dealer and was told the transmission had to be replaced.

Filed Jul 28, 2008 · Transmission · 83,000 miles · NE

A 2002 ford explorer, in which I have followed all the mainentance schedules, needs a new transmission.

Filed Jul 23, 2008 · Transmission · 1,000 miles · CA

Purchased 2002 explorer new, have had multiple transmission problems since. Sometimes dealers could find the problem and would repair, other times they couldn't. Car now needs new trans again, ford won't cover since out of warranty. Per multiple transmission shops, the design of the tranny itself is poor. Has metal pin that slides back and forth at an angle (rather than straight), so pin is pushed up against aluminum plate, causing a hole. Shops say this is very common for 2001 & 2002 explorers.

Filed Jul 21, 2008 · Transmission · 90,000 miles · AZ

The transmission fails without any warning, in my case was in the middle of traffic and almost got myself hit! The transmission had to be replaced with a new one. I checked consumer complaints on several online resources and found that transmission failure in the 2002 ford explorer is an epidemic!

Filed Jul 19, 2008 · Transmission · 114,000 miles · CT

The vehicle is a 2002 ford explorer .the rear transfer case bearings wear out prematurely and can seize up while driving on the highway and cause an accident and is due to manufacturer defect.

Filed Jul 14, 2008 · Engine, Transmission · 67,567 miles · CA

My wife's 2002 ford explorer had a whine in the rear end since it was new and it continued to get worse with time. At about 55k miles it was so bad that we had to have the entire differential rebuilt at a cost of over $1,000. At 65k miles the engine had begun to make noise and it became much louder rapidly. The entire cam drive (timing chain, sprockets, tensioners) had been ground up. The tensioner pads had 3/8" deep grooves worn into them and there were metal shavings everywhere. The bill this time was almost $1,300. It is interesting that all the parts that were replaced were a different design than the originals. If there was nothing wrong with the original design, why spend the money to change them? Of course ford would not admit that they had a problem with the timing chain for the cams. After the timing chain was fixed there was still a noise so we took it back to the shop that did the work. With a stethoscope the noise was isolated to the bellhousing/torque converter area. We took it to a transmission shop we trust and he thought it was a cracked flex plate because that happens frequently on these vehicles and it causes that kind of noise. The flex plate was fine as was the front pump on the transmission and the starter drive. The only thing left in that area was the torque converter so we replaced that. The noise was still there. He said that the noise had to be coming from the transmission and that would be a $2,000 repair. I've had it with ford and their "quality is job one" or whatever their current advertising lie is. This car is a lemon and they won't admit to a single thing being wrong with it. Every driveline component has had to be fixed and it only has 67k miles on it. Ford should be ashamed of the way they hang their customers out to dry. Even though I had to identify a particular date below, this car has had major problems since it was new in 2002.

Filed Jul 14, 2008 · Transmission · 145,000 miles · GA

Tl*the contact owns a 2002 ford explorer. When the contact attempted to place the vehicle into reverse, the gear shift completely fell off of the steering wheel assembly. The contact did not notice any differences in the vehicle prior to the failure. The vehicle has not been diagnosed by the dealer. The VIN was unknown. The current and failure mileages were 145,000.

Filed Jul 14, 2008 · Transmission · 145,697 miles · GA

As I was shifting from park to reverse in my 2002 ford explorer my shifter broke off in my hand!!! On further inspection I saw that the shift linkage was made of cast aluminum and had sheared off at the pivot point. I am not alone in this as I have read hundreds of complaints on line at http://www.carcomplaints.com/ford/explorer/2002/steering/gear_shift_broke_off.shtml.

Filed Jul 14, 2008 · Transmission · 105,455 miles · MI

Transmission failure on ford explorer. Self enclosed transmission, no dipstick for checking fluid levels, poorly designed concept. Here is website with 428 complaints against this particular model/year. All the same issue.

Filed Jul 8, 2008 · Transmission · 79,000 miles · PA

Rear bearings on 02 ford explorer xls defective.

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