When transmission shifting, jerky, vibrating feel. Vehicle is in for it's 8th visit. Total down time has been in excess of 6 weeks. Numerous attempt to repair as follows: download of program- 3 times, flush out transmission, replace filters, adjust tramsmission, replace spring in transmission, replace torch converter, tear down transfer case, replace gears. I am in process of negotiating with ford to have them buy back vehicle.
2002 Ford Explorer transmission complaints
Page 51 of 51: complaints 1,481 to 1,502 of 1,502, newest first, as owners wrote them.
When coming to a stop on an incline transmission shifts to neutral, causing vehicle to roll backwards. Dealer stated there is a tsb on this issue, to refill transmission fluid. Ford has no remedy for it at this time. Transmission fluid leaks from converter housing into transfer case.
Because it performed as if it were in neutral while in drive coming from a stop, I nearly rolled into vehicles behind me then when it sped out of control when it grabbed drive, I nearly collided into vehicles in front of me even while braking.
When at stop sign or switching from brake to gas pedal truck would roll either forward or backwards because of transmission hesitation. Transmission has been replaced before three other times. Please describe details.
Main computer module malfunctions, causing other major components, such as transmission/ power window, and doors not to work.
Vehicle experiences periods of stalling at low speeds. Applying brakes there is a loss of brakes and steering. No prior warning before stalling. Existing problem 5 times, taken into the delaer. *ak dealer replaced fuel pump, main control valve body, transmission oil pan, idle air control valve and programmed PCM. Vibration like anti-lock brake system is kicking in. Dealer could not duplicate. Overdrive comes in and out at odd speeds. No problem found.
Overdrive light was flashing, then stayed on. Dealer determined transmission had to be replaced.
Vehicle was purchased in april 2002. Vehicle broke down in july while consumer was driving, almost causing an accident. Dealer advised consumer that transmission needed to be replaced.
Module that controls the "control trac" 4-wheel drive system, failed at 3000 miles causing system to assume rear wheels were slipping. This caused the system to intermittently cycle the front wheel drive to assist even though rear tires were not losing traction. Owner complained to dealership 4 previous times of control trac problems, but dealership did not admit problem (told owner everything was fine with drive train) until 7000 miles when owner demanded a fix. Dealer then told owner that ford knows about bad part, but that they have no idea when part will be available for repair. Currently, explorer's 4x4 system is unpluged by dealer and is 2wd only. Dealer said they "don't know how much damage has already been done with 4000 miles of driving with bad system." ford says module for fix, is on backorder, and don't know when fix will be available.
When shifting to drive, indicator shows it's in drive, yet it's still in park. Also, when shifting to reverse it shows reverse, but it's in drive. Please add further information.
While traveling 55 - 65 MPH a high pitched whinning noise would develop in the rear portion of the vehicle. The noise would subside as the pedal was released. However the noise would increase as the gas pedal was slightly pressed to advance speed. Took to dealer on 6/11/02. Mechanic claims to know what is causing noise. Truck is sitting up on rack apart and the tool to remove axles is on national backorder. Needless to say the loaner vehicle I am currently using has the same sound, but is not as severe at the moment. I feel this may be a design problem that may not be fixed as easilly as hoped.
Consumer hears clicking noise in transmission. Also, vehicle jerks.
Two problems, one with transmission and one with instrument lights. 1) transmission would delay engaging into drive or reverse when being taken out of park (local dealer said this was "normal") but transmission would also "clunk" and "lurch" when climbing hills. Local dealer (vista ford) adjusted with computer on three occasions, and improved the problem, but now there is still the occasional delay before transmission engages and an occasional "bang" (worse than "clunk") along with a violent "jerk" (worse than a "lurch") and this now happens during normal driving on level ground. 2) for the entire 300 days I have owned the vehicle the illumination of the "message center" display is so dim during the day that it is amost impossible to read (dealer says this is a known problem with no factory fix). The display is not controlled by the rheostat that adjusts the brightness of the general instrument array so the problem must be with the intensity of the LED display itself.
While driving, vehicle will automatically shut off. Vehicle will only shut off when it is idling. When going up hills vehicle will stall.*ak. Consumer states the transmission gives a ticking noise when the engine is running.8jb
Severe vibration.
Consumer states there is a squeaking noise originating possibly from the suspension when driving over speed bumps or uneven road surfaces at highway speeds especially during windy conditions. Also there is vibration occurring in the front end of the vehicle at 55 - 60 MPH. The vibration can also be felt from under the seat with the windows rolled up.
2002 ford explorer 4 door v6 automatic transmission 4 wheel drive. I start my ford explorer and place it either in "reverse" or "drive" and there is a 10 to 15 gap of the vehicle not engaging in either gear. Vehicle just drifts and then engages after a period of 10 to15 seconds. I called the ford dealership where I purchased the vehicle and they informed me it was normal. I told them I never drove a vehicle that ever had this problem. I believe it may be a safety issue especially when parked on a hill or you think you might have accidently placed it in neutral.
Dealership lost keys. On board computer/security system would not allow remake of key. Ford issues a tsb (ignoring issue hoping warranty would expire before a new key was requested.) 4-wd inoperable. No 4-wd related indicator lamps on dashboard at engine start. Vehicle has been at dealership for over a week "waiting for a back ordered solenoid". "93 other 2002 owners are waiting for parts" to fix same problem.
Vehicle was in an accident. While driving gears would become stuck when changing from park to reverse. Please provide any further information.
While driving gears get stuck and they are very hard to change. However, vehicle has been in an accident. Please provide any further information.
During gear transition very rough, feel and hear clunk noise.
Vehicle doesn't have a transmission fluid indicator slot. Even in the owners manual it doesn't have a check to show where it would be located. Consumer went to the dealer for assistance, and they were unable to locate it. Consumer is unable to check transmission fluid if needed. Consumer can't get a response from ford.
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