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2002 Ford Explorer transmission complaints

Page 39 of 51: complaints 1,121 to 1,150 of 1,502, newest first, as owners wrote them.

See the summary of 2002 Ford Explorer transmission problems: which part fails, at what mileage and related recalls.

Filed Jun 21, 2006 · Transmission · 45,000 miles · MO

Rear differential on 2002 explorer started humming at ~45k miles and began roaring ~60k miles. Rear differential started leaking around the time the noise was first heard. Differential now leaks bad and roaring is getting severe at 68k miles. Odd thing is, all this leaking and the lube level has never been low. This is a definite safety issue and should prompt a safety recall due to potential of the differential locking up on people that are oblivious to their vehicle making odd noises.

Filed Jun 20, 2006 · Transmission · 65,000 miles · IL

My 2002 ford explorer transmission went out at 65,000 miles. Now its costing me $3500 plus tax to have a refurbished one installed. Transmissions should last much longer than this and I have seen a huge number of ford transmission failures for this vehicle. Ford needs a recall and to reimburse us that have already paid.

Filed Jun 16, 2006 · Transmission · 80,000 miles · MN

I have a 2002 ford explorer that was making loud rear end noises. I took it to a friend who rebuilds rear ends and he had to replace most of the parts in the rear differential. Unfortunately, the vehicle was out of warranty, but I am complaining as this is a typical problem with the 2002 ford explorer.

Filed Jun 10, 2006 · Brakes, Electrical · CA

On or about november 3, 2005, I purchased a break model used ford explorer xlt 2002 from norm reeves honda car dealer in cerritos, ca. The car had 78,000 miles on it at the time of purchase. I signed the papers and took the possession of the car. It has not been more than 2 months that the car started giving me trouble on the pick up of the speed, transmission, gear adjustment, over use of the gas, difficult high altitude driving even after change of gears, air suction into the engine and transmission, accelerator and signs like service engine soon on the front panel, although I have been getting regular lube and tune on the car after every 3000 miles. While driving the, occasionally, the car gives a thundering noise on the tires as if it is dragging itself and running on the road. This makes me fear that my car is not safe for me to drive! The norm reeves honda super store car dealer knew that the car is defective and they simply wanted to get rid of a used 2002 ford explorer xlt vehicle from the fleet as they primarily sell honda cars and similar vehicles. Despite repeated requests, the norm reeves honda super store and their sister company ford of cerritos refused to provide service on the car since I stopped payments on the car loan. Other ford car dealers have test driven this car and observed the same defects as I have mentioned. My purpose of writing this complaint with the federal safety agency is to request the intervention of the federal safety agency immediately as the questioned vehicle is likely to endanger my life on the local roads and/or on highway/freeways. Due to major defects in the car, I can meet with a serious accident and can be crippled or suffer such pecuniary losses that are irreplaceable and/or I can die also with out any fault of mine. Please recall firestone tires v. Ford motor company case law. Criminal charges against norm reeves honda, ford of cerritos and their ceos to follow. Please contact me and the dealers asap. Respectfully submitted, amardeep singh gill.

Filed Jun 7, 2006 · Transmission · 80,000 miles · GA

Repeated rear axle and seal failure, transmission issues.

Filed Jun 7, 2006 · Transmission · 43,500 miles · IL

At 43000 miles on my 2002 ford explorer xlt 4x4 the rear differential started making a loud whirring whining noise. I was informed by the dealer that the rear end needed rebuilt. I was also told by the dealer and learned via internet bulletin boards that this is a very common problem with this year at very low miles, as the local dealer has had to rebuild quite a few.

Filed Jun 7, 2006 · Transmission · 46,000 miles · CA

Dt*: the contact stated while shifting gears, the column shift fractured inside the steering column. The vehicle was towed to the dealership, where the gear shift was replaced.

Filed Jun 7, 2006 · Brakes, Locks · 50,000 miles · 00

My 2002 explorer is also having the same problems which have been previously noted by other explorer owners. The whining when reaching 50-60 km/hr, which goes away when you take your foot off the gas, the slipping and shuddering of gears and sometimes passing gear never kicks in, the ABS light comes on (usually after the truck has warmed up and it doesn't seem to happen when the weather is really cold), the ABS is now starting to act up, wherein it randomly activates itself even while on dry pavement and the brakes feel mushy when this happens. Now the locks are randomly not working. I would like to share one instance about the passing, shuddering, slipping was when I was traveling on the highway with my kids, I pulled out to pass, and when I stepped on it the truck shuddered so hard, that my daughter, who was coloring a mother' day card, actually scribbled when it shuddered, if that makes any sense. She was po'd at me asking me why did I do that and now her card was ruined. We have had the transmission in for service and were told nothing was wrong. We had the transmission fluid changed and the truck worked fine for about 2 weeks and then back to the same old problems. My husband and I are seriously considering trading this piece of crap vehicle off and we have decided that it will only be imports from now on. Ford needs to wake up and start fixing all of these problems or they will be finding themselves bankrupt in no time. I was brought up as a kid in fords; 67 t-bird, ford ltd, 1/2 ton truck, 3/4 ton truck, 78 ford t-bird, ford taurus, my first car being a mercury lynx, then a 93 ford festiva, hubby owned a 93 ford ranger 4x4, 98 windstar, my mom owns a 96 explorer and so on. My friend just got rid of her 2000 explorer which she lovingly named her 'ford exploder'. Thanks for listening to my rant and I really hope that with everyone's input that something can be done about this.

Filed Jun 7, 2006 · Transmission · 53,000 miles · CT

O/d off light began flashing on dash, followed by service engine soon. Vehicle was taken in to ford where transmission had to be completely rebuilt with only 53,000 miles on it. Known defect according to ford tsb.

Filed Jun 5, 2006 · Transmission · KY

1.) my 2002 ford explorer 4wd tends to surge in 1st,2nd, and 3rd gear. It feels as though there some slippage issues. 2.) no "failure", yet. 3.) nothing has been done to fix the issue yet.

Filed May 31, 2006 · Suspension, Transmission · 85,000 miles · TX

I own a 2002 ford explorer xlt. The bearings in the rear end differential are going out. This type of problem should not be occurring in a vehicle with less than 100,000 miles. From what I understand, many ford explorers have this problem ford should take a second look at this problem because it should not be happening. I don't have a warranty, but still this is too common of a defect in the ford explorers for it to not be a manufacturer problem.

Filed May 30, 2006 · Transmission · NC

2002 ford explorer - 60,000 miles - took to dealership for noise in rear of vehicle- dealership want to rebuild rear end for $1,300. Never checked fluid or asked any additional questions. I believe ford has big problem - with explorers - I would like ford to address this problem. Nm

Filed May 24, 2006 · Transmission · 30,000 miles · FL

My 2002 ford explorer with 49,000 miles makes a whining sound when I drive above 50 MPH which goes away when I take my foot off the gas. It comes back as soon as I press back down on the gas pedal. This has been a problem for a little over one year. It appears to be a pervasive problem with this model.

Filed May 24, 2006 · Transmission · 59,527 miles · NC

Brought my car in for a 60,000 mile checkup and was told that my axle seal was leaking and that the ring and pinion gear-rera kit/seals were needed to fix the problem at a cost of $1131.83 plus tax. The advisor said that the seals rotted and then the leakage began and it went down hill from there. This same car had been in earlier this year with what we thought maybe a transmission problem. It was checked and we were told there was no problem but there wasn't any indication of axle leakage problem. I have researched other complaints here and there seems to be about 4-5 other people who have a similar problem and want to know why ford motor company hasn't address this problem with a recall. Thee are a lot of other folks with the same problem expressing it out on fordforum.com. We have owned 4 explorers and feel very disappointed that we need to spend this kind of money with a car that has only 60,000 miles on it.

Filed May 24, 2006 · Steering, Suspension · 72,010 miles · CA

Tried to put the vehicle into reverse from park and the column shifter broke off. Vehicle could not be driven and was towed to a transmission business. Cost to repair is $1300. I bought this vehicle in 2004 used. I've had the rear transmission seals, shocks, tires, front window and the entire steering column replaced.

Filed May 22, 2006 · Transmission · 50,741 miles · IN

2002 ford explorer rear end noise when accelerating between 50-65 MPH (a loud howling sound). When I let off of the accelerator the noise goes away. Took it to a mechanic and they replaced the bearings, but the noise is still there. They said it was the rear end gear ratio. This sound is too unbearable. The rear end gear ratio should be fixed under a recall.

Filed May 22, 2006 · Transmission · 95,577 miles · IN

We own a 2002 ford explorer xlt 4x4...5-18-06 overdrive light flashes...5-19-06 it will not shift into drive gear...will only drive in first and second gears. Mechanic says the transmission is shot and needs to be rebuilt for $2200.00. This seems to be a very common problem with the 2002 explorer and should be recalled...period.

Filed May 22, 2006 · Transmission · 45,000 miles · NY

I have a 2002 ford explorer with 50,000 miles. A while ago a loud, excessive whine noise started coming the rear axle at cruise speed.(50 MPH or higher). Brought it into ford dealer and said ring and pinion gear have to be replaced at a cost of $1300. Talked to 2 of my neighbor's with 2002 explorer who have the exact same problem. Obviously a design problem that ford should look into, address and correct.

Filed May 17, 2006 · Suspension, Transmission · 99,000 miles · NY

Horrible whining noise coming from rear differential of my 2002 ford explorer limited edition. Replaced twice already and now it's whining louder and louder everyday. I refuse to pay for the same repair a 3rd time. I have read many complaints on the web about this problem, along with many other similar complaints. Other popular defects for the new ford explorer are cracked rear coil over springs, along with transmission and A/C problems, etc, etc. How many more complaints is it going to take before ford stands up to their design flaws...????

Filed May 17, 2006 · Transmission · 106,890 miles · MD

Car has been having transmission problems, got it checked by a mechanic running diagnostics on the computer, the od light came on and was flashing. At the time of the service it was working correctly but light would not turn off. It finally would not go into gear stranding my wife and infant son. I had the transmission replaced with a jasper transmission.

Filed May 12, 2006 · Transmission · 65,854 miles · FL

2002 ford explorer xlt 65,000. Transmission has gone bad. Third gear band is broken. Always driven in light city and highway miles. Never towed a trailer. Ford dealer says that truck is out of warranty.

Filed May 10, 2006 · Transmission · 107,000 miles · MD

Soon after we bought it. The began over-revving before shifting on flat road. At approximately 80k the over drive began light flashing erratically. Would reset if I turned engine off, sat for few minutes, and restarted engine. Began slam shifting on flat road at approximately 100k. Complete transmission failure leaving me stranded at approximately 107k. * repair shop said 02 explorers are #1 for needing transmission replacements. Going to cost over $3000 to fix.

Filed May 9, 2006 · Suspension, Transmission · 126,000 miles · NY

Dt*: the contact stated after having rear axle pinion seal repaired at a local independent repair shop the mechanic noticed the rear suspension coil springs were broken and needed to be replaced. The manufacturer was consulted.

Filed May 8, 2006 · Suspension, Transmission · 50,000 miles · WA

Dt*: the contact stated while turning the vehicle at low speeds, not exceeding 10 MPH, the vehicle vibrates. The dealership determined the clutch basket and rear axle seal needs to be replaced.

Filed May 5, 2006 · Suspension, Transmission · PA

Grinding noise sounding like it is from front end, especially on accelerating at low speeds, and turning slow. Told to replace tires and front hub. Both done and still making same noise. Cannot figure what is wrong. Think the sound is from transmission or rear end. Also having problems with the transmission. The truck does not switch gears properly. It takes to long and sometimes reaches 4 rpms before finally switching on flat road surface.

Filed May 5, 2006 · Transmission · 85,000 miles · NC

Last year I had an issue with my 2002 ford explorer xlt. The ford dealer said it was the rear axel and tranny and fixed the issue. This year the same symptoms occurred plus the od light began flashing signaling tranny problems. Of course I am out of the warranty now and I know that the tranny on this model ford is "sealed" meaning I cannot check tranny fluids and only the dealer can service the transmission. I hear many horror stories of the tranny going out prematurely and I understand that there is a service bulletin from ford about this issue. I feel that with so many issues and the irreparable design, that a recall should be considered. I feel cheated and I understand that this fix can be over $2000. Please help.

Filed May 3, 2006 · Transmission · 60,000 miles · CT

Automatic transmission failure (torque converter?)

Filed May 2, 2006 · Transmission · 86,387 miles · MD

Dt*: the contact stated the overdrive light flashed and the check transmission light illuminated. The vehicle was taken to an independent repair shop, where it was determined the transmission needed to be rebuilt.

Filed Apr 27, 2006 · Airbags, Electrical · MN

2002 ford explorer. Failed transmission, starter, rear wheel bearings, airbag, pinion, electric window. Now loud sounds from rear of car.

Filed Apr 26, 2006 · Transmission · 56,000 miles · TN

Rear differential housing leaking fluid. Problem was fixed once under warranty but is now leaking again. Dealer refuses to fix again since it is 12 months past original repair and vehicle warranty has expired.

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