Driving 25 to 30 MPH when the steering wheel became difficult to turn,.call dealer ford al piemonte and make and appointment but they say is not a recall ,they didn't repaired as yet.( what can I do?) in melrose park illinois. I took this truck for a recall in 2017 for the same problem and at that time they fix it not this tme.
2011 Ford Explorer airbags complaints
Page 2 of 3: complaints 11 to 40 of 44, newest first, as owners wrote them.
Numerous repairs to airbag system. Airbag light is on and previous repairs include, seatbelt tensioner, sevreral jumpers around the connection underneath drivers seat, as well as some kind of programming in the computer system. Ive owned the vehicle since it was brand new and it has been in dealer at least 6 times for aiirbag issues. Please do a full inspection of the airbag sytem including faulty wiring harness!!!
Air bag light came on randomly and will not shut off.
Takata recall airbag light is on and will not turn off. It is on all the time will not shut off
The air bag light keeps coming on and staying on for no reason . I feel this is really a safety issue since the air bags wont inflate if light is on and I have researched this matter and there has been several complaints from other owners who own this vehicle.
The "sync" touchscreen stopped working. Once this happened the passenger side airbag sets to "off" all the time. The ford dealer reports it requires a new apin, which was covered under a recall but only for 5 years from date of new purchase.
Air bag light is on , possible air bag fail
My car has about 95k miles. Currently it is in the shop getting 2 things done. A part is ordered for air bag. I've had several airbag issues needed service. My biggest concern is the power steering unit. I bought the car new from diblasio in 2012 w/ about 7k miles on it. I have extended warranty from ford. Sept 2016 the original power steering unit failed and was replaced. 14 months later the replacement has now failed and is being replaced! The warning light came on while my wife was driving on the highway. Thank god!!!!! The power assist did not fail or she could have been killed. When I started the car the next time there was no power steering. I had the car towed to dealer. I no longer trust this car. The ps unit is a critical part of the vehicle. I have never owned a car that had a similar problem once, yet twice. With the second time taking only 14 months to fail. I call ford corporate and told them about the situation and that I no longer trust the car. Looking online, I see articles about a ps unit recall in the 2014s. I don't recall ever receiving a notice about my vehicle and only brought it in when it started acting odd in 2016. Ford asked me what I wanted them to do. At this point I said I no longer want the car and do not want to sell it to someone with what I know and fear. I thought ford should buy it back from me at a reasonable price and I will get a different vehicle. I was put on hold for show and the person came back and said they were sorry there is nothing they can do and that any time there is a problem I should bring it to the dealer. I am disgusted with ford and I don't know what my options are. I need help please. I fear anyone driving this car once I get it back tomorrow.
Bought used-air bag light stays on most of the time-- kirk ford fixed it at dealer cost from barksdale cadillac where it was purchased.. Air bag light still comes on and when I talked to them they said it might be something else causing it. . Husband fightin g cancer and I could no get thr recall on door handle fixed. Husband passed away and I dont have funds to get airbag light fixed..I dont know the brand of air bag.so I dont know if it is takata
2011 ford explorer that I bought new in 03/2011 and that has an issue about the airbag light being on and off at the very first month of the car purchase it has been constantly checked and fixed for free within the time warranty. Then I have to come and pay almost every year to fix the airbag light.
Dashboard warning indicator for airbags. I don't recall when/conditions under which it first came on.
Restraints indicator lamp warning light came on and won't go off. I have an appointment setup this friday with my local ford dealership to have it checked out, but when I researched the issue, I found that a ton of people had the same problem. A majority were resolved by fixing a connection under the driver seat.
Purchased used vehicle january 2017. March 2017 airbag light appeared intermittently at start, when placed in drive, or traveling at variable speeds. April 2017 airbag light now illuminates 95% of time at start and remains on throughout operation. Ford dealership identified airbag code b1212, advising high electrical resistance in gear shifter requiring replacement as will not indicate to vehicle safety monitoring system that vehicle is in proper gear and therefor pass fault detecting system. Repair/replacement approximately $515.00. Tsb-12-5-11 has been issued for this code, was applied with no resolve. Fault disables critical safety system, is not covered under extended warranty and is owner's financial responsibility. There is an enormous consumer reporting trend for this defect in make/model. Recommend recall investigation as common trend that disables critical vehicle safety feature identified by manufacturer in tsb-12-5-11. Internet research on this matter substantiates multiple and repeated owner/manufacturer historical data supporting claim.
Randomly, the airbag light will come on and remain on until the vehicle is reset, indicating there is an intermittent problem with the SRS system. Happens after starting the vehicle, during the initial testing of components. Upon searching online, there seems to be quite a bit of people with explorers between 2011-2015 with this problem.
Airbag light comes off & on when driving. When light is on the airbag will not operate in a crash.
Diagnose and advised that driver pretensioner is faulty. I have to pay $400 plus to have this replacement. My air bag light is always on with faulty pretensioner it may not go off in an accident.
My airbag warning light has come on when the engine is running.
Air bag light stays on; dealer checked & recommends removing center console to grease connectors. They say this may fix problem; estimate $450-$500; they did check connectors under seat and did not find a problem. Also say the vehicle will not pass inspection when due (mar 2017).
The airbag indicator light keeps coming on which shuts down the airbag safety system. This has been a constant problem since I purchased the vehicle in 2011. It also appears to be common problem with other owners of this vehicle. The light illuminates when the vehicle is stationary and in motion.
I have my air bag light on my dash, and my emergency lights do not work. This car is too young to have such problems. My passenger back seat belt case is broken as well. The stitching on the seat belt seem to be tearing. This is only a 2011 ford explorer it is way to young for all these major safety issues. My mechanic cant figure it out.
This is the fourth time that the airbag light came on. This is a safety issue that ford has not address this as a recall. Ford needs to think that in case of an accident the airbag may not deploy. Like if a safety belt dont work then it is a safety issue and it should be a lifetime warranty.takata airbag issue the airbag works but can kill you and when airbags does not work it can kill also.so why does not ford issue a safety recall on their vehicles specially 2011-2015 ford explorers
Air bag light was coming on. Was told that the seat belt pretensioner is bad. Was quoted $450 to repair. After refusing to have the work done I went online to see if anyone else is having the same problem. Many owners have complained on explorerforum.com some have suggested that I have the connections checked under the seat and I have now found there is a service bulletin on this issue. My dealer never suggested trying to grease the connections, this is an issue that ford should have made their owners aware of, since while the light is on my airbag will not deploy if I am involved in an accident.
I have an air bag light that stays on most of the time, but will sometimes go away. It has been on for at least a month now. The cause is a loose connector under the seat that needs addressed. Apparently the ford fix according to tsb (attached) is apply grease to the connectors. This is a well documented problem across the internet. There is a 12 page thread on explorer forums specifically related to it. My dealer refuses to fix it because I am out of warranty even though it is a safety issue. This is something that should be under recall. How can a loose connector that many owners have reported not be? Two to three hours of labor is a small price for ford to provide safety to their owners. Here is a link to thread describing the problem https://www.explorerforum.com/forums/showthread.php?t=349429
I began experiencing problems with the steering wheel mounted controls while driving, which were intermittent. First, the volume button failed and then cruise control functions failed. The cruise control would sometimes cancel on its own, causing a sudden unexplained loss of speed while I thought it was engaged. The "resume" and "cancel" button functions also swapped. "resume" would cancel the cruise control and "cancel" would resume cruise. I only figured this out after pressing cancel while in cruise control to slow the car for traffic ahead of me and it did not respond or slow the car. The car continued at its set speed until I hit the brakes to slow it. The diagnosis for the problem was that the clock spring had failed and it was replaced. I feel this is a serious safety concern, especially since the driver air bag may have also been affected. This car has only 43,000 miles on it. The first time I took the car in for service, they reinstalled software which did not fix the problem. I do not yet have the invoice from the replacement of the clock spring because it has not yet been paid while I test the repair. The clock spring did appear to fix the problem. The car was repaired at perry ford in san luis obispo, ca.
When I start my car the airbag light is coming on. I had it checked out at a ford dealership and their diagnosis is that the pressure in an airbag is not accurate. My concern is that this is a safety concern and the dealership wants to charge me $300 to fix this problem. This sounds like a manufacture problem and not a ware and tear problem that I should be paying for. Along with that the possibility of the airbags deploying or not deploying due to the pressure not being correct in the airbags.
The airbag light is constantly on with no dealer able to fix. Was told that the airbags will not deploy with the light on
The dash "check air bag" light is on. Its my understanding that while the "check air bag" light is on, the airbags will not deploy in the event of a crash. Out of regular warranty, do have extended warranty plan from ford, but I don't think I should pay for the repair deductible.
Vehicle SRS warning light illuminated and extinguished sporadically for several days before staying illuminated permanently. The diagnostic codes indicate failure of the supplemental restraint system. Troubleshooting, research, and diagnostics have revealed poor electrical connections at various connectors throughout the vehicle for the SRS system. Dealer service has indicated potential failure of the entire safety system to perform its function (pre-tensioners, airbag deployment, etc) if this light is illuminated.
I purchased a "certified" used 2011 explorer base with 3500 miles in march 2014 from ford dealer. Air bag light illuminated in may and stayed on steady...dealer replaced master module (under warranty) after a week of working on the vehicle. At the time, they told me when the light was on, it indicated the air bags would not deploy in a crash and they would not let me have the vehicle back while they waited for the part, a clear indication of how serious they considered the problem. Light has come back on three more times since (every 6-8 weeks). Each time since, dealer has "greased" electrical connections which causes the light to go off only temporarily. When the light comes back on, we are usually driving on the highway and not protected by this critical safety system. Aside from the extremely unsafe condition this poses to my family, it is becoming more and more difficult to bring the car back to the dealer every several weeks to have them only temporarily fix the issue. Based on other similar complaints, I expect this will continue for me until the warranty expires and I can't afford to fix the problem any longer. I approached the dealer's general manager and my regional ford rep about buying the vehicle back but they both told me they would only give me what the vehicle was worth (which would put me in a large financial hole)...
Air bag light has been on several times. Each time I have taken the vehicle in for service and they tell me each time they fixed it. I drive it some and the light comes back on. It is back in the shop for the tenth time I have paper trails and pictures to prove it. I ended up making an appointment the last time but before I got there I hit a deer end of march at 60 MPH and the air bag didn't go off once the body work got done I took it into the ford shop and they said there was a faulty sensor were the deer hit. They replaced it the I drove it eight miles and the light came back on so I turned around and they are telling me that there are no codes this time I have tried to get them to buy it back and they will not. The rear brakes have locked up four time and they have replace them each time and it continues to do the same with them also.
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