The weld seam sealant used above the tailgate has failed and begun cracking, allowing rainto enter through the poorly done welding, and drips into my cargo area through the rear speakers, down the seatbelt, and onto my seats. Luckily I have a cargo liner which helps avoid my seats from getting soaked. This happens whether parked or moving.
2013 Ford Explorer body complaints
Page 12 of 16: complaints 311 to 340 of 439, newest first, as owners wrote them.
Metal body cracking on upper area panel where liftgate hinges are. Creating water damage to the interior part of the third row. This has been ongoing for about two years and the cracks are getting bigger.
Tl* the contact owns a 2013 ford explorer. While driving at unknown speeds, the passenger side windshield trim detached from the vehicle. In addition, the driver side windshield trim was hanging from the vehicle. The vehicle was taken to the local dealer (reuther ford, 1325 mcnutt st, herculaneum, mo 63048, (636) 931-9393) where it was diagnosed that the brackets fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency. The failure mileage was 87,000.
The vehicle is rolling away while in "park". It is the exact problem described for other ford vehicles but the explorer is not on the recall list. We have experienced this occurrence twice now. The first time it occurred, the vehicle rolled out of our garage and into fence and tree. The second time, it rolled out of a parked spot while my wife was in the driver seat and clearly observing the transmission was in "park".
Smell of exhaust inside cabin under hard acceleration. This vehicle had the ford complementary repair done in july. Defect still occurring.
Noticed leak into spare tire well years ago and jones ford in n. Charleston could not find a leak. 8/13/2018 took our vehicle in for the same exact problem and found the water pours down the third row seatbelts anytime it rains. There is now mold in the carpeted area below the 3rd row seats. The leak happens while the car is stationary, driving, anytime it is raining.
'door ajar' stays on causing the door locks to unlock when the car is moving. A major safety issue if children are in car.
I have a door ajar light that will not turn off first it was just the driver side now it is affecting both the driver side and passenger side. The doors will not lock when in motion and the interior lights will not turn off.
I purchased this vehicle new from the ford dealer in 2013. First issue, front edge of hood the paint has been bubbling and coming off. Rust is underneath. Ford refused to do anything about it. Second issue and most important, we have been losing the power steering function while driving, this has caused erratic steering as the electric power steering seems to turn on and off. The steering will bind and when you try to control the vehicle and over compensate and the electric steering re-engages, I'm all over the road. My vehicle was not part of the recall and ford refuses to do anything about the issue other than fix it for $1900-$2300.
The front a-pillar moldings separated from the body of the vehicle and caused a safety hazard to others in traffic. This occurred while operating the vehicle at approximately 60-65 MPH.
Tl* the contact owns a 2013 ford explorer. The contact stated that the rear passenger side interior door handle was loose. Additionally, the door ajar warning indicator for the driver's door illuminated. The contact called sunnyside motor co., inc. (944 main st, holden, ma 01520, (508) 829-4333) and a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer. No further assistance was provided. The failure mileage was 56,000.
Noticed water leak coming out of seat belt harness area in third row. Water leak is causing entire area to become wet in third row. Mildew smell is now present. Afraid there may be mold growth causing health issues. I put towels around the seatbelt to catch water and they are soaked when I change them out. Rain water comes leaked on when the car is parked or while in motion. I am not aware of where the leak is starting or how to fix.
I purchased a used explorer in late june of last year with approx 25000 miles on it. The a-pillar molding flew off in traffic last week and I just found out, these parts are not covered under warranty. This is an obvious defect that ford needs to replace and repair at no cost to the consumer.
Paint peeling on hood. The front edge of the hood has peeling paint. It began just after the 36 mo warranty expired and ford has not made any efforts to solve the problem. I recently saw another explorer, same year, model with even worse peeling paint on the hood. I have included the picture of that car as well.
There are faulty welds in the roof seams under the rear lift gate. This allows water to escape inside the vehicle, along the headliner, and down the rear passenger seat belts. Water accumulates in rear cup holders and floor boards. Issue was repaired once before, failed again not even a year later.
The passenger side seat belt in the second row refused to latch while the vehicle was stationary or in motion. The dealership stated that it was not covered under our warranty. The sun/moon roof has leaked on several occasions causing me to pay out of pocket for repairs. The repair shop indicated that we should blow air into the tubes to keep them clear even though we always park in the garage and at work there are no trees around the parking lot to have anything be able to get into the drain tubes. I have owned several vehicles with sun roofs and never had them leak or need to be blown out even when they were stored 100%v outside. Again not covered by warranty even though we had less than 40k miles and a ford certified pre-owned warranty. This is a bad design and should be a recall. The sun roof was stuck open on 3 occasions. The driver side window trim pillar flew off when I was driving down the highway. I was told that it was not covered by warranty and had to pay out of pocket to have it replaced at the dealership. It is now coming loose again and I do not expect it to last much longer with how loose it is. It is a danger to anyone driving behind me as it could fly off and cause an accident. This is a bad design and should be a recall. These events happened over multiple dates but we were not aware of a way to complain about all of these problems as we were told they were not covered under the warranty.
Tl* the contact owns a 2013 ford explorer. While driving, the steering wheel became difficult to maneuver. There were no warning indicators illuminated. The steering ability returned to normal the next day. Four days later, the steering wheel became difficult to turn again. On another occasion, while the vehicle was idling, the contact exited the vehicle and the door locks malfunctioned. The contact became locked out of the vehicle. The vehicle was currently at chapman auto store (6744 e black horse pike, egg harbor township, nj 08234, (609) 646-2000), but had not been diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 129,000.
Vehicle in motion when all of a sudden would slow down to a crawl and lose ability to accelerate. Yellow wrench warning light would then light up. Happened twice and almost had serious accident. Also would experience burning smell when accelerating up a hill. Previously reported to dealer but they would not believe.
Water leaks into cabin of car. Enters in rear of vehicle and runs down third row seat belts. Happens on both sides.
I was driving on the freeway, at a rate of 70 MPH and suddenly my a piller outer cover (trim) flew off my car! I have attached a photo.
Passenger side window trim flew off while driving on the highway at apprx 65-70 MPH.
My 2013 explorer hood was peeling and I have to have it repainted. It was rusting. Also I smell fuel fumes inside the vehicle, it is so bad, you have to stop the car and get out to breath.
Tl* the contact owns a 2013 ford explorer. Within less than a week of owning the vehicle, carbon monoxide entered the vehicle. The dealer (skalnek ford, 941 s lapeer rd, lake orion, mi 48362, (248) 693-6241) stated that there was a tsb that could be performed on the vehicle. An unknown part was replaced, but the failure recurred. The vehicle was taken back to the dealer, but they were unable to provide a solution. The manufacturer issued three recalls on the fuel system. The vehicle was not included in the federal safety agency action number: ea17002 (structure, engine and engine cooling). The manufacturer was notified of the failure. The failure mileage was not available.
I was driving down hwy 146 and the driver's side windshield pillar flew off. I tried to pull over and find the piece, but I was unsuccessful.
I found cracks in the door jam of the rear liftgate on the driver's side of the vehicle. Following this discovery I found floor boards soaked in water, water dripping down my 3rd row seat belt onto the floor boards and into the spare tire well. Following this my moonroof quit working. Then I received a letter regarding emissions entering the back of the vehicle and causing people to pass out and wreck their vehicles. Took the car to ford and the ford dealership won't cover the cracks in the non wrecked vehicle under the emissions warranty because they state they are unrelated. If water is getting into the back of the car through a crack then emissions probably are too.
Conditions: the vehicle was in motion. I was driving on a highway. There was heavy rain. There is trim molding on the driver's and passenger's side of the windshield of the 2013 ford explorer. While driving a few weeks ago, the driver's side molding flew off, leaving exposed a strip of weather stripping, which was covered with a blackish glue. As a result of the molding having flown off, the now unsecured weather stripping was repeatedly hitting the windshield leaving it covered with the sticky residue from the glue. While that on its own may not have been so bad, it was raining and the automatic wipers had engaged. This resulted in the weather stripping getting caught underneath one of the wipers and smearing the glue across the windshield rendering it completely impossible to see. The combination of the glue from the weather stripping completely obscuring my visibility, the wipers being rendered wholly inoperable, and the heavy rain was a devastating combination. I was on a highway, driving at approximately 70 miles per hour, with mild to heavy traffic, while it was raining, and in the span of less than five seconds: (1) the trim to my windshield flew off in traffic; (2) the glue on the weather stripping that was held in place by the trim began repeatedly flapping on the windshield; (3) the wipers, already engaged, got caught on the flapping weather stripping, and smeared the glue across the windshield; and (4) the wipers were left completely inoperable due to the weather stripping that they had gotten caught on. Essentially, in the span of less than five seconds, I went from being able to see and drive without issue to having to drive without being able to see what was in front of me.
Left trim on windshield flew off as I was driving on i75 last week causing the car behind me to swerve to miss the piece flying through the air. I have read on this site and others that this is a problem with many others having the same problem. One even referenced the following case # cas-13158913-t1r4m0. This should be a recall .
Paint bubbling on hood became visible after paint warranty was over. Ford advised may be covered by corrosion warranty. Brought to dealer who referred to ford motor company. Ford reviewed photos taken by dealer and denied coverage stating corrosion had to be all the way through the affected area. Owner appealed their decision citing two prior ford technical service bulletins for aluminum body part contamination by iron in painting process. Ford and dealer refused to fix the problem. I feel this corrosion may be a sign of a bigger safety problem.
The paint on the edges of the hood is bubbling and peeling off. This started when the car was only 3 years old. Ford won't take responsibility.
We bought our vehicle used in 2015 with less than 40k miles on it. It is our main, family vehicle. The first issues started with paint chipping on the hood. The ford store we bought it from never stated this was a problem. We did notice it after having it at home and it has gradually become worse. I have had usaa inspect it and they said it looks like "someone drove it where there was high sulfur present"---near water or etc. The second issue is with the engine. On several occasions our vehicle has failed to turn over at the first start. Will sit there and make noises like it is trying but fail and turn off. One instance happened while we were driving on a street road. Car had trouble starting and then shut off randomly. We have contacted usaa and taken the vehicle to our local ford dealership but they cannot seem to help resolve either issues. Upon conducting our own research I see that these are re-occurring issues with other owners, across the us and ford has yet to resolve. Vehicle is unsafe
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