every time it rains, water comes inside the vehicle on the back side, noticed water coming from the third row seat belts, that cause a bad smell inside the vehicle and cost a lot of money to get that fix, Unknow how to fix, I called the Dealer the stated that is a known problem with this vehicles .
2013 Ford Explorer body complaints
Page 9 of 16: complaints 221 to 250 of 439, newest first, as owners wrote them.
The windshield makes a loud cracking sound (for the last 4 months- this is how ong ive owned it) and a few weeks ago, the sound happened and the window cracked from the frame toward the center (about 7").
The contact owns a 2013 Ford Explorer. The contact stated that while opening the trunk lid, he became aware of the liquid. The vehicle was taken to the dealer where it was stated that the leak was coming from a cracked weld seal near the liftgate. No warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 170,000.
The contact owns a 2013 Ford Explorer. The contact stated that there was water leaking inside the vehicle while her mother was driving and while the vehicle was parked in the rain. The contact stated that water was leaking in the driver's side of the vehicle and in the trunk. The contact stated that water was settling in the front driver's side floorboard and in the trunk. The contact stated that her mother had removed approximately a gallon of water out of the vehicle on one occasion. The vehicle was taken to the dealer several times. The dealer informed the contact that the failure could be due to a clogged drain plug. Several unknown repairs were performed on the vehicle; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
While driving on highway, I started hearing a humming/vibration sound on the right side around the windshield. When we stopped, I noticed the trim molding around my windshield (passenger side) had flown off while driving. When we got back on the road we no longer heard the humming/vibration sound so it seems that the sound was coming from windshield trim molding. As of now, I have not received any notification of it hitting another vehicle so hopefully it did not.
While driving down a major highway, the trim/molding on the passenger side of the windshield flew off. The underlying bracket is still attached to the vehicle. The flying debris could cause other drivers to swerve to avoid the debris and potentially causing an accident. A local Ford dealership said there is not a recall for this issue. I found an article in USA Today that states several others who own 2011-2019 Explorers have had this same issue. There were no warnings that this piece was going to fail. Since there is not a recall I will be forced to purchase and repair my own vehicle.
The windshield trim panel on my 2013 Ford Explorer detached and flew off the vehicle without warning while I was driving on the highway . If the detached piece hit another motorist it could cause harm. This vehicle is up to date on it's regular maintenance and no warning was given for the part.
The passenger side front windshield molding blew off during highway driving and almost hit the car traveling behind.
Driver-side A-pillar trim piece broke and partially detached from vehicle while driving on an interstate (appx 70mph). Initially, one small and quick pop noise was heard, but the sound came from outside and it was assumed it was road debris. Approximately 15 seconds later, the left A-pillar trim piece suddenly partially detached from the body of the car in such a fashion that the bottom clip was broken, but still attached only by a weak bond to the rubber seal beneath the trim piece and the top of the trim piece was sticking away from the vehicle by approximately six to eight inches. We immediately pulled off to the side of the interstate and the A-pillar trim piece was debonded from the rubber seal by a gentle pull. Had this weak bond with the rubber seal not been there, the entire A-pillar trim piece could have easily completely detached and become a hazard to other vehicles traveling on the interstate, potentially flying off and hitting another vehicle or puncturing a tire. There were no previous signs of wear, damage, or malfunction to the A-pillar trim piece. This incident is not reproducible, and was not inspected by any outside party. The broken A-pillar trim piece and pictures of the failed attachments are available for inspection upon request.
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 55 MPH, the driver's side windshield trim panel detached from the vehicle and struck a vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The vehicle was not repaired. The failure mileage was approximately 187,000.
Was driving on the highway at normal speed and the windshield trim on the drivers side flew off.
Windshield Trim Panel Detachment. Driver side panel detached while driving app 60 mph on the highway. Began with rubber underneath plastic panel breaking off and flying away followed by the panel flying off in two pieces and hitting the vehicle behind me before shattering on the roadway.
When I first purchased vehicle noticed passenger side windshield frame cracked, so I asked dealer to repair which they did. 2 weeks later driving on the freeway at 70 mph the piece flew off. Luckily I was in the lane next to exit and no cars were hit. I then purchased the kit to replace the one lost and same thing happened again but this time on a side road going 45-50 mph. I hope this gets taken care of by Ford because it is getting to be costly!!
Side pillar flew off while driving
The trim on the front windshield blows off constantly at highway speeds. I’ve had this car for a little over a year now and we’ve already replaced it four different times. Every time, it stays on about a month before it detaches and blows off again. The last time, it just barely missed the car behind me. I haven’t replaced it since then because I am terrified the next time it happens, a motorcyclist will be behind me and it could hit them and cause a fatal accident. This is a SERIOUS issue that needs addressed! I should not be scared to drive my car over 45 MPH for fear of causing a serious accident! On top of that, not replacing it means it now leaks into my car when it rains. I love my explorer but the trim on it is absolute garbage..
Vehicle A pillar flew off while driving on the highway and almost hit a vehicle behind me.
The contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 70 MPH, the passenger’s side window trim panel detached from the vehicle, and moments later the front driver’s side window trim panel detached. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 88,345.
Over several months at highway speeds the windshield trim on left and right of the windshield flew off. Appeared to be meagerly attached with clips and Velcro strips. These two strips are connected to the forward roof pylons, exposing the weather seals and allowing water to leak into the interior
The contact owns a 2013 Ford Explorer. The contact stated while driving 55 MPH, the trim panel of the front windshield detached from the vehicle. The dealer was contacted, and an appointment was scheduled. The manufacturer was not contacted. The failure mileage 108,000. The VIN was not available.
The driver side windshield panel flew off/broke off while driving at 55-60 mph.
The driver-side outer windshield trim moulding panel flew off of my vehicle while I was driving at highway speed. Upon inspection, I discovered the passenger-side panel is loose, as well, and could detach at any time.
Windshield Trim on right side passenger came off while driving on the freeway luckily no was behind at the time to avoid further collision
On September 2, 2021, I was driving with my young son in the car. I had to pick him up from daycare due to severe weather(High winds and tornado warning in effect). I heard something hit my window, then my sons window, while driving 55 mph on the highway. I looked in the rearview and could'nt tell what it was. I dropped my son off at home with my mother and then noticed the entire A Pilar was missing on my 2013 Ford Explorer. I was shocked to say the least. I waited a few months to get this repair complete due to money restraints. Within those few months I noticed many other vehicles similar to mine by make and model were missing the same piece. Which I thought could no way be just a coincidence. I finally decided to get this eye sore fixed before it caused any more damage to my vehicle. I called my local body shop and they said that piece needs to be replaced by an auto glass shop. So then I thought, this is going to be expensive. I called my local auto body shop. Found out it would be $300 to replace both A pillars because you cant just have one. You need the pair. So I paid that and now that I know this is a known issue with my model vehicle I would expect more investigation or some sort of reimbursement for this.
The contact owns a 2013 Ford Explorer. The contact stated while driving 70 MPH, she heard a popping sound on the driver’s side of the vehicle. The contact stated that when she arrived at her residence, she became aware that the windshield trim panel had detached from the rear windshield and cut the rubber seal around the window. The vehicle was taken to the dealer and the driver’s side windshield trim panel was replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 70,000.
While I was driving the passenger side panel started to fly off. I pulled over to the side of the road and secured it. My husband placed black tape on it to hold it down until it gets repaired.
Windshield trim broke off on right side at highway speed on interstate 78 in PA. I'm not aware of it had hit another vehicle or not, heard the noise when it flew off but didn't know what it was until I got home and seen the missing piece.
The contact owns a 2013 Ford Explorer. The contact stated that while her husband was driving approximately 70 MPH, the windshield trim panel detached from the windshield. The contact’s husband veered to the side of the road momentarily. The contact’s husband was able to continue driving. The vehicle was taken to the dealer, where the windshield trim panel was replaced; however, the failure reoccurred several times while driving. The contact stated that the dealer had replaced the windshield trim panel on two different occasions. However, the failure persisted. The contact stated that her husband taped the windshield trim panel to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall related to the failure. The failure mileage was approximately 89,000. The VIN was not available.
In October of 2018 while driving on the Interstate, I heard a noise in the area of the passenger windshield. I slowed down as I looked at the windshield and the pillar trim came loose and flew off the car. Fortunately, there was no one behind me and it went into the ditch at the side of the highway. I pulled off as soon as I could and checked the driver side trim, it seemed to be loose as well. I was able to secure it and went to my local dealership where they ordered replacement parts. The repair was $506.54. The same thing happened in December of 2021. So now I have paid twice to have this repair made which, in my opinion, should be a recall. I believe a consumer has a reasonable expectation that parts should remain on the vehicle. Yes, anyone could be hit and harmed by flying car parts. The problem was inspected and repaired by the Don Vance Ford Dealership (both times). There was no warning other that a rattling noise as the pieces came loose.
While driving on the highway, the windshield driver's side upper pillar molding detached and flew off hitting the side of the rear of my vehicle. I was unaware of what had happened in the moment but was just knew there was a loud bang as if some type of debris hit my vehicle. I later noticed the lower molding had been damaged as well but was still attached to the vehicle. My safety was at risk in that I was startled by the bang and others could have been harmed by the flying trim. A call to the dealer confirmed there were issues with the trim piece but it was not under warranty and no recalls had been issued at the time. It was not physically inspected by anyone at the time. Due to cost, I ordered and installed a replacement upper trim piece but the lower trim remains damaged. No warnings or symptoms were present. It appears the passenger side remains in tact however does not seem as secure as it should.
The trim piece on the windshield post along the side of the windshield fell off while traveling on a highway. It flew into the air and may have struck another vehicle. We replaced that piece on the drivers side of our car but a few months ago the trim on the passenger side flew off while traveling. This causes a safety problem to other drivers and could cause an accident. The first piece of trim was replaced. The problem has not been reviewed by the manufacturer, police or a insurance representative. There was no warning that this problem was about to occur.
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