Water pump leakage
2014 Ford Explorer engine complaints
Page 3 of 10: complaints 41 to 70 of 260, newest first, as owners wrote them.
The contact owns a 2014 Ford Explorer. The contact stated that that while driving at an undisclosed speed, she heard a popping sound and the vehicle stalled. The contact was able to restart the vehicle however, the engine shut off. The contact stated that upon inspecting the vehicle, she noticed that coolant was leaking onto the ground. The oil warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the rotor fractured, and coolant leaked into the engine and the water pump needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 114,000.
My ford Explorer has a 3.5L V6 motor. This motor was designed with the water pump installed in the crank shaft. As a result of this when the water pump fails and leaks coolant can leak into the motor and mix with the oil costing thousands of dollars in damages.
My vehicle gradually started getting louder and at the same time we started to notice exhaust fume smell in the vehicle. I had taken it to the dealership and and a different mechanic for a confirmation. They both explained the exhaust is coming apart at the seam. Not due to rust. Just the exhaust on both sides are doing the same thing. Since the first visit with them, I had taken it back again when we noticed it even more and it just keeps getting worse. It'll eventually come off and continue to allow fumes in the car until replaced. I called Ford and they said they did have a customer satisfaction program to replace it, but it was only for police cars and it expired anyway. I explained this is a huge concern for the fact we inhale the fumes in the car and that it can just come apart at any moment, driving. No help at all from Ford.
Water pump has a leak need to be replaced
The Exhaust manifold/catalytic converter is cracked causing excessive exhaust fumes which leak into the cabin area exposing passengers to carbon monoxide.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at approximately 25 MPH, the vehicle started to shake and the engine overheated. The check engine warning light and the temperature gauge warning lights were illuminated. The contact was able to coast the vehicle off the road. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was then towed to Midas where it was diagnosed again that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was guaranteed a 2-year warranty, but no further assistance was provided. The failure mileage was approximately 128,000.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle was stalling and while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The vehicle lost motive power and failed to restart. No warning lights were illuminated. The contact stated that she received assistance from a bystander to move the vehicle to the side of the roadway and noticed a puddle of water coming from underneath the engine. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while driving up a hill, the vehicle was stalling and the parking brake was activated. The vehicle lost motive power and failed to restart. The vehicle was left on the side of the roadway to be towed; however, the contact's husband was able to restart the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.
The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 35 MPH and other speeds, the vehicle overheated. The contact stated no warning light was illuminated. The contact stated that when the vehicle was parked, the hood was extremely hot to the touch. There was also an odor of antifreeze and gasoline coming from under the hood. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the water pump needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
The contact owns a 2014 Ford Explorer. The contact stated while driving 60 MPH, the vehicle lost motive power with the TPMS warning light illuminated. Additionally, the vehicle was leaking coolant. The vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2014 Ford Explorer. The contact stated while driving 30 MPH and making a left turn, the low coolant warning light was illuminated. The contact was able to park on the side of the roadway. The contact stated that her husband later added coolant to the reservoir. After starting the vehicle, the warning light was off. The contact stated that her husband saw coolant leaking from the water pump. The contact was able to drive to her residence. The contact called multiple independent mechanics and made them aware or the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.
The contact owns a 2014 Ford Explorer. The contact stated the vehicle was at the dealer for an air bag customer service repair when a leak in the water pump was discovered. The contact stated that the water pump needed to be replaced; however, the water pump was not replaced due to the cost. The contact stated that the dealer informed him that the engine could fail. The contact stated that he had not experienced a failure but was concerned that a failure could occur with no warning as the issue was not discovered until the vehicle went to the dealer for an air bag customer service program. The manufacturer was notified of the failure however, no assistance was offered as there was no recall. The contact stated that he researched the failure and found a Customer Service Program in Canada for the issue but not in the United States. The approximate failure mileage was 105,000
Faulty water pump went out on roadtrip, hours away from home. It left me and my children stranded for 4 hours in 100° conditions. No engine light or indicators came on to warn there was a problem. Coolant mixed in with oil and engine started misfiring. I immediately turned vehicle off until a Mechanic could diagnose the problem.
The contact owns a 2014 Ford Explorer. The contact stated that while attempting to park the vehicle, the vehicle lost motive power. The vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
The contact owns a 2014 Ford Explorer. The contact stated that while his wife was driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the water pump failed which caused the vehicle to lose motive power. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 100,000.
The contact owns a 2014 Ford Explorer. The contact stated that the vehicle was leaking coolant. The vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.
Electric flickering occasionally smells like something burning. No warnings alerted. Interior lights/radio dim or go off or flash. Transmission problems, jerking, loss of power Cabin fills with exhaust fumes especially when stopped Unknown occurrence dates has been happening for at least 2yrs
The contact's father owns a 2014 Ford Explorer. The contact stated that upon taking the vehicle to the dealer for the recall repair of the federal safety agency Campaign Number: 21V537000 (Suspension) the dealer performed a complete inspection of the vehicle and informed the contact that the mass air flow sensor needed to be serviced and the coolant system needed to be flushed. The contact stated that the dealer completed the service and the recall repair however, upon picking up the vehicle and returning to his residence, the contact's father noticed that there was mechanical fluid leaking from the vehicle onto the ground. The vehicle was taken back to the dealer where it was diagnosed that engine needed to be flushed and the timing chain and water pump needed to be replaced. The dealer also informed the contact that the vehicle was not drivable and he would be responsible for the cost of the repair. The contact's father declined to cover the repair as the failure was due to a technician error. The vehicle was not repaired. The contact's father then took the vehicle back to his residence. The manufacturer was notified of the failure and contacted the dealer who advised that they would not cover the repair of the vehicle. The manufacturer informed the contact that they could not force the dealer to repair the vehicle and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was 56,556.
The contact owns a 2014 Ford Explorer. The contact stated while driving 80 MPH, the temperature gauge indicated that the engine was overheating. The contact pulled over and had the vehicle towed to a dealer. While at the dealer, the vehicle was diagnosed with a defective water pump. The dealer acknowledged that the failure was a known issue; however, there was no recall associated with the vehicle. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the federal safety agency for assistance. The vehicle was driven to the residence and remained unrepaired. The failure mileage was approximately 107,000.
The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 35 MPH, the engine was making loud noises, and then the vehicle stalled. The contact pulled over safely to the side of the road. No warning lights illuminated on the instrument panel; however, a message was displayed to shift the vehicle into park (P). The state patrol arrived on the scene and contacted the towing company. The vehicle was towed to a local mechanic. The vehicle was diagnosed with water pump failure. The contact was also informed that the engine needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 55,000.
Went to start my 2014 Explorer on and it struggled 3 times before turning on. It showed a "Check Brake System" light in the dashboard for a quick second but other than that the car seemed to be ok. I turned on my information panel to check the temperature gauge and it was normal. Kept it on that while driving my kids to school to make sure if I had to pull over I could. I immediately brought it to Hemborg Ford in Norco, CA. When I first brought it in and they popped my hood my coolant tank was below the recommended line and the service advisor immediately said it's most likely my water pump. They had my SUV for over 24 hours for testing and sure enough it's the water pump. Ford decided to install the water pumps INSIDE the engine rather than outside. This is a very dangerous move as the coolant and oil can mix which can cause a vehicle to shut down unexpectedly. Thankfully I trusted my intuition and took it in when I noticed something off and didn't ruin my engine or overall car. I was quoted $2900 to fix this issue. $2500 in LABOR and $400 in PARTS. This is because the job can take up to 14 hours to complete start to finish due to the location of the pump. This is ridiculous. We need something done. Soooooo many people are paying thousands of money out of pocket for something that shouldn't even be a problem. Look at all these complaints: https://www.vehiclehistory.com/articles/all-about-the-ford-explorer-water-pump-recalls
It’s a dang shame you spend thousands of dollars for a Ford Explorer and because the people that built it were not very smart the people that own them are having to pay thousands of dollars to replace the water pump. And Ford will not recall this or help with the cost. No warning lights come on and then we are stuck with the cost. I will never own another Fire in my life time.
Exhaust smell in passenger compartment while driving; similar to sulfur. Feel safety at risk due to smell causing headaches/nausea; concerned about carbon monoxide or other hazardous materials. Vehicle brought to dealer on 12/13/2021 and issue confirmed. Dealer aware of similar complaints across this vehicle type; TSB is available, so Ford is aware, however not catagorized by Ford as a safety issue. Dealer "reset" HVAC system, installed plugs on tailgate and installed tape on rear body module. Dealer stated additional repairs may be necessary as these "fixes" don't always work. No warning lamps, messages or other notifications. Issue first began November 27, 2021.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at 45 MPH, the oil extremely low warning message was illuminated, and the vehicle lost motive power. The vehicle was towed to an independent mechanic and was diagnosed with a blown head gasket. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 158,000. When the engine failed there was absolutely no warning indication. My car is regularly in for oil changes at the dealership between 5-6K miles and there was no indication that there may be coolant in the oil when it was changed. No warning signs indicated on the console except for right before the engine went which was "Extremely Low Oil". Consumer stated climate control system in the rear of the cabinet turns on by itself. Additionally, in the morning or anytime when car is auto started consumer can smell a pungent order like sulfur in the heating system.
The contact owns a 2014 Ford Explorer. The contact stated that while driving the vehicle, the vehicle started to overheat. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was sludge in the engine. The contact was informed that there was coolant leaking into the engine oil. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 133,553.
In failure while driving on highway and it was found that the issue was due to a faulty water pump
7/20/2020 and before, dashboard light came on with message "check charging system" then steering wheel locked up, turned off engine, waited 2-3 seconds, turned back on and its okay. Kept doing this once in a while, bought new battery, message kept coming on. 07/28/2021 message came on saying "something is draining the juice out of battery". This message came on after we bought a new battery. Told Ford company when getting oil change, they said my battery is charged okay. They don't know whats causing it.
Internal water pump failure. coolant mixing with oil. vehicle shut down unexpectedly while in motion.
Exhaust Manifold leaking. Causing Exhaust smell in cab.
The engine light came on a gave a reading of p0016, which is a camshaft position sensor. Took my explorer to fred beans ford in mechanicsburg, pa. For inspection. They told me the cam phasers are computer controlled camshaft gears. The variable valve timing system operates when the engine computer (PCM) sends oil pressure to one or the other chamber of the phaser vis cam timing solenoids. When a cam phaser goes bad, the variable control timing (vct) solenoids would be destroyed, and the engine control unit (ecu) would no longer be able to control the phasers, when this happens, the engines timing would be affected. The check engine code was hard stored in the vehicle which resulted in a failed emmission test. The recommended repairs will need to be done in order to complete the state emmission test. The total for all repairs plus inspection comes to a total of $3,995,05 before tax. To me this should be a recall because my explorer is running great. The vehicle has on 80,000 miles on it and oil has been changed every 6-7 thousand miles. I understand the f-150 has a similar problem and qualifies for a recall with the same basic engine. To me, this is ridiculous. Nobody would buy a ford knowing they had to dump $4000 into at 80,000 miles. Like I said my vehicle is running great and to be hit with such a repair price tag is very concerning!! Don't want to say this is a scam, but this should be looked into. I could deal with the price if my vehicle was running bad. Appreciate any help ,
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