Unsafe c02 levels in cabin ,bad odors,while driving vehicle while A/C on.
2014 Ford Explorer engine complaints
Page 8 of 10: complaints 191 to 220 of 260, newest first, as owners wrote them.
When the vehicle is accelerated,a very strong odor of exhaust comes from the air conditioner. I had a representative with me and they noticed the odor too. This happens no matter what road you are driving on.
Tl* the contact owns a 2014 ford explorer. While driving 10 MPH, the vehicle failed to accelerate and the service engine and terrain management system fault warning indicators illuminated. In addition, the contact stated that the vehicle hesitated to shift properly. The vehicle was taken to a dealer where it was diagnosed that the throttle body failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 41,000. ..updated 11/17/16 *bf consumer stated palm bay ford service department installed a defective throttle body in his vehicle against consumers protest. Consumer expressed concerns repeatedly that without a design change to the throttle body, it would fail again, which it did. Updated 9/5/19
In june 6/2016, my was was going 35mph, approaching an intersection when the wrench light followed by the "terrain management fault" warning came on. The vehicle lost all power. Traffic coming from her right received the green light and she was nearly killed by a driver who drove through the light, timing it for when it turned green. The vehicle spent 14.5 days at the palm bay ford dealership in palm bay florida were it was purchased new. Ford diagnosed the problem as a defective throttle body. I went online and saw the number of these throttle body failures and contacted the ford customer service hotline. I explained to them I felt the vehicle was unsafe, that I had no confidence in the vehicle, and that if there had been no design change to the throttle body it would happen again. I was given a case number (which has now been closed), and notes of my concerns were made on the case. On 10/11/2016 I at 1530 edt, I was pulling out of a gas station turning right, with traffic approaching from my left. The wrench light came on followed by the "terrain management system fault" alert. The vehicle lost all power (throttle response) and the approaching traffic had to lock up their brakes to avoid a broadside collision!. I had my wife, 10yr old daughter and 12yr old son in the vehicle with me. Had a collision occurred my son would have been seriously injured. The vehicle went back to the palm bay ford service department 10/12/2016 at 0900 edt. The throttle body had failed again as predicted, the vehicle is still there. I have contacted the ford customer service hotline and received two case numbers now. 1: cas-10814941-q8t7z5, 2: cas-10830198. I tried to get ford to take the car back and trade in on a new one as this is an "unsafe"vehicle. They will not help us and this throttle body issue is an epidemic! I am sure there has been lose of life from these "unsafe" vehicles?
Strong odor of exhaust fumes entering the cabin when accelerating. Very concerned with diver and passengers safety. This has been occurring since it was new. I took it to the dealer over a year ago and they performed a repair that did not resolve the issue. They then told me ford was working on a fix and someone would contact me. I have yet to be contact and very concerned with constant exposure to the exhaust fumes. The need to take this seriously and give it a priority to fix this problem as I see there is a lot of people complaining of the same issue.
There is an overbearing almost intoxicating sulfur/rotten egg smell coming in the cabin of the car any time accelerating. I got this vehicle new in 2014 and it has been doing it since day one. At first I wrote it off as new car or possibly the turbo. But now after reading the thousands others with same problem I am extremely concerned for my family's well being. I have been driving my infant in this car for two years and I am very upset that I could have put her health at risk.
Tl* the contact owns a 2014 ford explorer. When the air conditioner circulation mode was activated or when the accelerator pedal was depressed, exhaust fumes emitted inside the vehicle. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 39,900. The VIN was not available.
Problem with gas leak go to the interior of the card.
We have a 2014 ford explorer that has a smell inside while accelerating. We have taken it to the dealer to have the problem corrected. Our concern is that exhaust has been coming into the vehicle. We aren't sure if the current solutions in place to fix the vehicle are enough. Well knowing and our family is getting sick from this current issue we just aren't sure what we're breathing inside the vehicle is safe. The smell comes when you accelerate hard either towing or merging onto the highway or even from a red light. The smell is a sulfur smell or rotten egg smell that seems to dissipate quickly but is noticeable.
Tl* the contact owns a 2014 ford explorer. While driving various speeds, the steering became difficult to operate. There were no warning indicators illuminated. In addition, there were exhaust fumes inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 81,590.
Exhaust smell in main cabin when rpms exceed 3200. Happens most commonly when climbing a steep grade or accelerating onto a freeway to merge with traffic. This has been occurring for past two years or so, it can smell like exhaust, burning hair, etc. Complaints to dealer are given a cursory explanation of excess fuel, it is normal and nothing can be done. I've owned many vehicles over the years and never experienced this. This happens every time there is a higher level of acceleration or rpms exceeding 3200.
I have frequently experienced a strong smell of exhaust and/or burning oil in the passenger compartment. This often occurs when the A/C is running and/or under heavy acceleration or climbing steep grades. I had mentioned this a few times to 2 local ford dealerships and was advised by one that they are aware of possible issues involving a chemical or "propane" smell, but not exhaust fumes. The other had no knowledge that this was a frequent occurrence.
When accelerating to pass another vehicle, the cab of my vehicle fills with exhaust fumes. This vehicle has been brought to the dealership for service regarding this issue. The dealership was unable to solve the problem. They also claim that ford does not know how to solve this problem. I was only told to keep checking back with them to see if a solution to this issue has become available.
While driving our 2014 ford explorer xlt, we have noticed a strong gas odor inside the vehicle. This occurs when the air conditioning is in recirculation mode while driving and idling at a stoplight. This has happened intermittenlty during the past year.
Tl* the contact owns a 2014 ford explorer. While driving various speeds or when the air conditioner was activated in recirculation mode, the contact noticed exhaust fumes in the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 16,000.
Every time you step on the gas a little more than normal, ie going up a hill and getting up to speed, the interior of the car fills up with exhaust/ burning oil smell and is quite disorienting. I dont know if there is an area that does not have a filter or if it so potent that the cabin air filter cant filter it all out.
I may have already complained, but this can update that. When pulling a long grade and the vehicle has downshifted,3500 or more RPM and about 65 MPH under load, I smell sulfur in the cabin. It seems to be worse when the covers for my moon roof and sun roof are retracted. It has been in to a dealer 4 times now, so I have lost a month of use. The last return was on friday 1 july. I have not had a chance to take it to a local mountain that makes it smell. Ford keeps working on the back end, the exhaust there has almost no smell. I told the dealer the sulfur smell comes form exhaust that is escaping from the engine up to the back of the catalytic converters. There are two turbos on this vehicle and I believe two separate exhaust paths. Somewhere up front there is a leak that stinks. Thank you
I recently read an article in the sfgate.com regarding complaints to the federal safety agency associated to the ford explorer and fume smells coming from the engine and/or exhaust into the cab of the car creating a hazard type situation for the drivers. I would also like to file a complaint to be added to the other existing complaints with the nhsta regarding this issue. I purchased a new 2014 ford explorer from the hansel ford dealership in petaluma. Within a few months I became aware of a fume type odor within the cab if the vehicle. I contacted the dealership and started trying to identify and resolve the issue. The fumes were causing dizziness and nausea on long drives. Passengers also complained of the fume odor. After several attempts to the service department with the car out of service and many months there was no solution. Unsatisfied I decided to file a complaint with the better business bureau in 2014 for the fume smell along with some unrelated issues. I was forwarded to arbitration where it was judged by the arbitrator that no action was to be taken. I currently still own the ford explorer and experience fume smells. As mentioned above I would also like to file a complaint in regard to this fume issue. I can provided supporting documentation if needed. Please contact me directly. Thank you.
We smell exhaust gas when the car is in full throttle, like when climbing a steep road or merging into freeway ramps, or just any sort of hard(ish) acceleration. Odor is also detected when the air conditioner was in recirculation mode. This has been going on since we bought the vehicle.
Tl* the contact owns a 2014 ford explorer. While driving 35 MPH, an exhaust odor emitted into the vehicle through the front and rear air vents during acceleration. The vehicle was taken to the dealer where the muffler was replaced. The vehicle was repaired; however, the failure recurred. In addition, the instrument panel failed to illuminate while driving 20 MPH. The contact coasted the vehicle to the side of the road and the gear shifter seized. The contact restarted the vehicle and drove home. Once the contact arrived at home, the vehicle lost power, the alarm and horn sounded, and the tailgate opened. The vehicle was taken to the dealer where the gear shifter was replaced. The manufacturer was notified of the failures. The approximate failure mileage was 24,191. Updated 05/03/16
Experiencing very strong exhaust / sulfur smell in cabin area upon medium to hard acceleration. Bought car in spring of 2014 and noticed it within the first month or two. At first I thought it might have been a car in front of me, but that is not the case as I have experienced this numerous times this with no one else on the road. It occurs when you pass someone or go up a steep incline. When towing my boat the smell is unbearable and you have to have the windows rolled down, but even with that it takes a long time to get the smell out of the cabin. Situation occurs with the fresh air vents on and/or the recirc air on ' vent setting doesn't matter. I've been putting off getting this looked at since it sounds like there is no definitive fix, but since the car now has 29,000 miles on it, I want it to get checked out before warranty is up. It is alarming that with all the complaints for this hazardous/deadly situation that there has not been a recall for a better fix than the tsb.
Tl* the contact owns a 2014 ford explorer. While driving 75 MPH, the vehicle stalled and the low oil pressure warning light illuminated. The vehicle was restarted several times and the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the air flow sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 15,000. Ma 10/6 updated 12/21/15.
A few months after purchasing our 2014 explorer, we noticed an exhaust/sulfur order in the passenger compartment following a medium acceleration entering an interstate highway. We reported the odor to the dealership and turned the vehicle in for repair. Dealership was unable to recreate the order so nothing was done. A few months later, under similar circumstances, the odor returned. Once again, we turned the vehicle in for repair. The dealer performed a repair based on a tsb. A few months later, the odor returned and once again turned the vehicle in for repair. The dealer performed a continuation of the same tsb. A few months later, while pulling a boat, the odor returned. Once again, we turned the vehicle in for repair. The dealer owner and the service tech drove the vehicle for several days and were unable to detect the smell. The very next day while pulling the boat, the odor returned. The dealer now says they don't want to perform the last part of the tsb because if they send ford a part that's not defective, ford will charge them back for the part....meanwhile I'm stuck driving a vehicle that may be putting sulfur and/or carbon monoxide into the passenger compartment. The dealer wants me to bring my boat and vehicle in so they can test it which isn't going to happen because if they wreck the vehicle with the boat, my insurance has to cover it through the permissive use clause and my rates will go up.
When applying full braking at a stop sign or red light the vehicle stops but the engine and transmission continue to race at full speed. The brake pulsates like the anti lock braking system is engaged. In order to get the vehicle back to normal the engine must be shut off or the transmission disengaged. It will then start up normally. We have had 11 occasions within the past 2 months where this has occurred, this has occurred when coming down from highway long distance driving and it has also happened on a parking lot very low speed. It is all I could do to press hard enough on the brakes to stop. The vehicle has been returned to the dealership, their diagnostics show nothing and the dealership states they must be able to experience the problem first (duplicate it). Ford motor company has been called the regional sales manager told me to take the vehicle to another ford dealership to have them look at it. Mr. Mchale the manager at fmc (866‑631‑3788 ext. 77713) assigned a case number 7644437 to the problem but he also stated that they would have to duplicate the problem before it could be resolved. I told him if I misjudge or am unable to bring the vehicle to a stop that I may be pushing up daisies. They do not seem to understand the severity of the problem. It would seem to me that a mechanic would look for a sensor or switch that would disengage the trans mission when the brake was applied or a sensor or control that slows the engine. I am getting to the point I fear for my life driving this vehicle until it is repaired. I also mentioned that when I turn the vehicle off during the incident there is a lot of clunking from the engine and transmission, I am sure damage has been done to them.
The exhaust seems to be entering the cabin through the AC vents. We took this back to ford as we bought it new and they stated at first it was just stickers burning off. Then I took it back again and made a manager to ride with me. He stated it was not normal and we left it there. They stated they replaced some parts a rerouted something. Seemed to be very confused on what they did. The smell never really went away and not that it has 20,000 miles seems to be getting worst. My wife is pregnant now and its her daily driver. I would just take it back and trade it in but I will lose so much in trade!! I just think this is very dangerous and I am worried for my wife and future baby.
A sulfur smelling stench coming through the ventilation system when driving over a high RPM rate. The smell enters the cabin even with the AC turned on and also when recirculation is turned on. I have reported to the dealer and they found nothing wrong.
Upon acceleration exhaust enters the vehicle cabin. Sometimes exhaust enters the vehicle cabin without acceleration. I thought I had reported this before.
Upon hard acceleration my 2014 ford explorer has exhaust fumes enter into the vehicle. I tested with both the AC on recirc and recirc off and it happens either way. I have already had the vehicle in the ford shop with this problem and a tsb was performed with no improvements.
Tl* the contact owns a 2014 ford explorer. While driving 35 MPH, the contact smelled an abnormal scent inside the vehicle from the exhaust. The engine rpms reached 3,500. The failure occurred on numerous occasions. The vehicle was taken to the dealer twice. During the first repair, the entire seal on the rear hatch door and drain was repaired. During the second repair, the vehicle was not diagnosed. The contact stated he now suffers from headaches contributed from fumes inhaled. The manufacturer was not notified. The approximate failure mileage was 450.
My 2014 ford explorer was purchased off the show room floor with no test drive. My normal daily drive consist of 2 lane side roads. On the weekend my family and I will take the interstate routes. In early march as we began our trip and I accelerated onto the interstate there was a very heavy exhaust odor. The odor was thick enough that we had to lower each of our windows. We thought it was strange but perhaps just a one time occurrence but that wasn't the case. The problem is occurring during heavy acceleration only, with no air, with the air conditioning or with the heat on. I have taken my vehicle to ford 3 times since august 2014 for a total of 26 days in the shop in hopes of getting this repaired with no luck. I did have a case open with ford case# [xxx] and was told last week (11/13/14) by customer service person "[xxx]" that my case had been closed, reason; "the odor I am experiencing is normal" I was not notified by ford that the case was being closed nor was the dealer where I purchased the vehicle. I placed a carbon monoxide detector in my vehicle and after 3 to 4 days on 11/01/14 received a warning to move to clean air! My vehicle is under full warranty however that is useless at this point. On 11/15/14 I had to take a 6 hour round trip with my mother, step father and mother-in-law we had to lower with window no less than 8 times during the travel and my mother had a very sick headache after the trip. This problem is real and I hope you will give it the time and attention needed to make sure other people like myself aren't just brushed off by ford. Ford has my money paid in full for a vehicle I am forced to drive daily because I have no other transportation. And you ask do I also have headaches yes and they are very real. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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