2015 Ford Explorer visibility complaints

Filed Jun 22, 2017 · Lights, Visibility · 11,000 miles · IN

Headlights are suppose to be sealed units but when I'm driving in the rain the water gets in. Ford denied warranty replacement of them calling it condensation and that is normal. The water stays in for a day or two but when driving at night it obscures my vision from the light being defused. This is a known problem by ford and they don't seem to want to own up to it. I sent pictures to them but have since deleted them I will take more the next time it rains when I'm traveling.

Filed Mar 24, 2017 · Engine, Visibility · 10,000 miles · NY

Tl* the contact owns a 2015 ford explorer. The contact stated that there was an abnormal odor in the vehicle while the air condition was in operation. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired however, after several months the failure recurred. The manufacturer was notified of the failure however, the contact was informed that no further assistance would be offered. The approximate failure mileage was 10,000.

Filed Dec 21, 2016 · Lights, Visibility · 500 miles · PA

My car has projection headlights. On a dark road, it appears as though there is a black curtain over the top half of my windshield. Road visibility is limited by this, this would be the cut off line where below the line there is light and above it is total darkness. On back roads where there are no street lights, this is a horrible blind spot that is worsened by going down hills and around curves. Going down a slope causes the projection to be shortened to immediately in front of the vehicle. If there were pedestrians or animals beyond this area, they would be invisible. Driving over bumps in the road make the cut off line bounce around, quickly becoming annoying as well as dangerous. Anything above this cut off line is invisible, such as road signs. On a perfectly straight and level road the lights are bearable.

Filed Oct 12, 2016 · Visibility · 33,000 miles · IL

Tl* the contact owns a 2015 ford explorer. While driving 70 MPH, a piece of trim that circled the windshield on the driver's side blew off. The vehicle was taken to the dealer where it was diagnosed that the windshield was not the original part on the vehicle, which caused the trim piece to fail. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.

Filed Aug 2, 2016 · Visibility · 14,900 miles · TX

Tl* the contact owns a 2015 ford explorer. While driving approximately 55 MPH, there was a loud banging noise and glass fell from the sun roof. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,900. The VIN was unavailable.