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2016 Ford Explorer airbags complaints

Page 3 of 4: complaints 41 to 70 of 99, newest first, as owners wrote them.

See the summary of 2016 Ford Explorer airbags problems: which part fails, at what mileage and related recalls.

Filed Jan 11, 2022 · Airbags, Electrical · MA

The airbag light comes on due to the connectors in the wiring harness used for the airbag and seatbelt restraint system. When the light is on the airbags will not deploy, making this a safety related issue. Ford has a technical service bulletin Ford TSB 16-0001 showing the issue. This is not covered for repair and the cost is $900.00 to $1100.00 per side (there are two sides) to replace the wire harness and connectors. https://www.tsbsearch.com/Ford/16-0001

Filed Jan 5, 2022 · Airbags · 50,000 miles · MD

The contact owns a 2016 Ford Explorer. The contact stated that starting the vehicle, he noticed the airbag warning light illuminated and remained illuminated. The contact called the local dealer to schedule an appointment to have the vehicle inspected however, the dealer would not be able to inspect the vehicle for several weeks due to a staffing shortage. The vehicle was taken to an independent mechanic to be diagnosed. The contact was notified of an error message with the driver’s side rear airbags. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Filed Nov 24, 2021 · Airbags · 80,000 miles · TN

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that previously the air bag warning light was illuminated however, the warning light disappeared independently. The vehicle was taken to the local dealer where the diagnostic trouble code: B141B was retrieved. The contact was informed that the connector for the second-row seats needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The approximate failure mileage was 80,000.

Filed Oct 5, 2021 · Airbags · WA

Air bag light came on and I took it to Vancouver Auto Group. Finding from diagnose electrical system include: RCM: B141B:13, checked oasis, TSB 16-0001 applies, checked behind second row seat and inspected connectors C3133 and C3133 and C3134, connectors have not yet been rerouted and replaced, recommended wire in new pigtails and reroute wiring harness in both seats and retest. Estimated cost is $1500. I researched and found over 50 other complaints of Ford Explorer owners with the same complaint. This should be recalled as it is not the vehicle owners fault that the connectors have failed and car needs rewired. This is not covered by extended warranty. This is a safety concern and is not being addressed by Ford.

Filed Aug 25, 2021 · Airbags · 39,000 miles · MI

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle, the 2nd row seating air bag warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 39,000.

Filed Aug 17, 2021 · Airbags · VA

Vehicle has a known airbag malfunction that is covered by a manufacturer published service bulletin. Ford and their Dealerships refuse to perform published safety service bulletin without charging for parts and labor. Ford and dealerships response to issue is that without the at owner cost repair of the faulty safety restraint, the entire safety system may not function. Bulletin is TSB 16-0001 Owners have no operable safety system unless paying to repair a known safety issue.

Filed Aug 5, 2021 · Airbags, Electrical · CA

Vehicle displays airbag warning light. Dealership diagnostic test determined there is a faulty connection to the 2nd-row inflatable seatbelt sensor. Ford issued a service bulletin to replace the wire harness pigtail connection. When the airbag light is illuminated due to this faulty connection, all of the airbags in the vehicle are deactivated. Directly from site: Https://Ford.oemdtc.com/1203/air-bag-warning-light-illuminated-with-dtc-B141B-B141C-2014-2016-Ford-Explorer tsb 16-0001 airbag warning light illuminated with diagnostic trouble code (dtc) B141B and/or B141C. This is not normal wear and tear but a safety item design by Ford that has failed in the vehicle. Ford dealership claims that this is not warranty failure. Cost to repair $1085 plus $230 diagnostic test charge.

Filed Jul 8, 2021 · Airbags · WV

My airbags light comes on and stays on someone's and I looked it up in my owners manual and it says to get it checked immediately due to a malfunction with the [XXX] bags. My problem is when I called them the light had went back out. Everytime it comes on and stays on I'm nowhere near my dealer. So it hasn't been checked out by them yet. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Jun 15, 2021 · Airbags · VA · crash

Air bag light came on randomly one day, diagnostics indicated it was an issue with the wiring harness under the rear passenger second-row seating. This area is inaccessible so accidental disconnection is unlikely. I was told that the airbags will not deploy in the event of an accident when the airbag light is on. This certainly was the case for me as the airbag light was on at the time I was in an accident with contact to my driver's side front bumper and the airbag did not deploy. My grievance is that this is a common issue that Ford is aware of and no recall has been put in place to fix it. It is unacceptable for a manufacturer to be aware of a problem and not fix it especially as it is costly to the consumer. Quoted $1,000+ for repair. Most importantly, it is a safety issue.

Filed May 7, 2021 · Airbags · 55,000 miles · ID

Vehicle displays air bag warning light. Dealership stated it is due to electrical connection under rear seat. Cost to repair $700-1000. While air bag light is on air bags will not deploy. A internet search yielded over 250 reported cases of this exact issue. Due to the air bags not functioning, the cost of the repair, and the frequency of this very specific break, and the quantity of reports,I question why ford has not recalled this safety issue.

Filed Apr 15, 2021 · Airbags, Electrical · 59,995 miles · MI

Air bag light on dash. Caused by dtc b141b. Found tsb related to connectors under rear seat mp 130. Car was stationary.

Filed Apr 13, 2021 · Airbags, Electrical · FL

The 2nd row airbag light came on, and ford told me it was a shortage in the wires and it wasn't covered under the manufacturers warranty. They stated that since the airbag light was on, the short in the wiring would stop the airbag from deploying, which in turn is a safety issue.

Filed Apr 9, 2021 · Airbags, Seat belts · 51,000 miles · FL

My airbag light came on and the ford dealer warned me that the airbags would not deploy until I got the issue fixed. This is a known issue by ford, as they have issued tsb it. My explorer sport is 4 months over the 5 year/60,000 mile power train warranty, so I contacted assurant solutions because I bought a 72 month/75,000 mile extended warranty through usaa on 1/6/2016. This was my first claim and they denied the claim because they said that 'safety restraint systems' was an 'excluded item'! What's infuriating is that they cover electrical assembly, interior electronics and power train electronics, but not 'safety' electrical components!! I raised cane with the general manager of the ford dealership and they went back to ford for a 'goodwill' warranty coverage and they agreed to pay for all but $261 of the repair. While I sincerely appreciate the goodwill offer, ford lost any future business from me for not proactively offering the goodwill coverage from the start before I had to pursue other options. Shame on ford!! It doesn't rise to the level of a full recall, but it is a known defect with a critical safety feature, so they should have covered it from the start when presented with the air bag light coming on!

Filed Feb 4, 2021 · Airbags · 93,000 miles · MD

Tl* the contact owns a 2016 ford explorer. The contact stated that the air bags warning light remained illuminated on the instrumental panel. The contact took the vehicle to koons ford of annapolis (2540 riva road, annapolis, md 21401, (410‑224‑2100) to have a diagnostic test performed. The contact was informed that the air bags electrical connector located underneath the driver's front seat was corroded and needed to be replaced. The dealer informed the contact of manufacturer communications number: 16-0001 and provided an estimate for the cost of the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

Filed Jan 28, 2021 · Airbags, Seats · 80,000 miles · CA

My driver side airbag light is on my dash I have plugged in and unplugged all of the seatbelts reset the airbag light and it stays off for a while. This is definitely a safety issue I understand it is either a sensor or they are having problems with the wiring harness this should be addressed in a recall. The front passenger side seat warmer/cooler does not work, not sure if that issue is part of the airbag light problem.

Filed Jan 21, 2021 · Airbags · 53,200 miles · IN

Broken clock spring causing disabling of airbag protection. Cost to repair $541.10

Filed Jan 18, 2021 · Airbags, Electrical · 50,000 miles · NJ

Airbag light has been coming on intermittently for over 1 year. Diagnostic test determined there is a faulty connection to the 2nd row inflatable seatbelt sensor. Ford issued a service bulletin to replace the wire harness pig tail connection. When the air bag light is illuminated due to this faulty connection, all of the air bags in the vehicle are deactivated. This is extremely dangerous, and my family has been driving the car in this condition for over a year. Upon further research, numerous cases exist reporting the same issue. Please address this safety issue.

Filed Jan 15, 2021 · Airbags · 47,000 miles · GA

Driving down the road and the air bag light comes on and now it wont go off. It stays on 24/7. This is an issue in many 2016 ford explorers and it has yet to be recalled. This is a safety issue.

Filed Dec 18, 2020 · Airbags, Electrical · 47,000 miles · CA

There is an SRS airbag warning light on the dashboard that used to intermittently display. Now it is on consistently when the vehicle is driven. It is due to a circuit failure or a broken cord leading to the driver side middle row seatbelt airbag. Directly from site: https://ford.oemdtc.com/1203/air-bag-warning-light-illuminated-with-dtc-b141b-b141c-2014-2016-ford-explorer tsb 16-0001 air bag warning light illuminated with diagnostic trouble code (dtc) b141b and/or b141c this is not normal wear and tear but a safety item design by ford that has failed in the vehicle. Ford dealership claims that this is not warranty failure. But sounds like an electrical and safety issue to me...which should be covered under warranty. The truth to the matter is...ford does not care that a potentially high risk problem has been identified as a failure on the company's end but they don't care enough to do anything about it. Well..other than charge the customer close to $1000 out of pocket to fix for a poor design on ford's end. The ford dealership service department does not know how this safety feature broke. If we were to get in an accident while the airbag is in this state, it would not deploy and the lives of all passengers in jeopardy!

Filed Dec 7, 2020 · Airbags · 73,202 miles · MI

I took my vehicle in for an airbag light and was told that the wire assembly located under the rear seat was damaged/faulty. This seems to be a very common issue (see links below) that required me to replace the wiring and was not covered under warranty but is a safety item that is well documented by others in online forums. Https://ford.oemdtc.com/1203/air-bag-warning-light-illuminated-with-dtc-b141b-b141c-2014-2016-ford-explorer?fbclid=iwar1iamt7ghxqiajf_q3eth7xlfe011s14v7p3jbmqqf1by4xp1gp55u5f-e https://www.carproblemzoo.com/ford/explorer/air-bag-light-on-problems.php?fbclid=iwar32w-nnt2r2esuv-5jm3h5uls1fw4oquhgpxwvrw5dlbbvotz4ed5or69m

Filed Dec 1, 2020 · Airbags, Seat belts · 73,750 miles · PA

Upon starting my car for the third time that day my air bag light came on and does not go off. I also have a problem with it occasionally not registering my drivers seatbelt as buckled or unbuckled.

Filed Nov 30, 2020 · Airbags · VA

S air bag light is on, check and advise SRS airbag light is on. Manufacturer and dealership are aware of the issue and have a tsb for the issue but are not covering under vehicle warranty or recall. Instead they are charging for trouble shooting to look up the code and then offering to look into replacing parts to get the system working again under the already issued tsb for the faulty safety system. This is the description provided: verified concern. Ran eec test, found b141c stored in rcm, second row inflator control seat belts. Ran oasis, tsb 16-0001 applies however not covered under active contracts cpo powertrain.

Filed Nov 26, 2020 · Airbags · 79,000 miles · MN

My airbags light is on and none will deploy in the event of an accident and is not covered by any warranty. Unacceptable and very dangerous many owners are reporting this issue. Https://www-odi.the federal safety agency.dot.gov/vehiclecomplaint/

Filed Nov 19, 2020 · Airbags, Steering · 88,000 miles · VA

When backing out of my driveway and turning slowly there is a poping noise and my steering wheel locked up multiple times. Before this I spent 1000 bucks to get the wiring harness for air bags replaced. None of them work ford would not cover it because there is not a recall.

Filed Nov 11, 2020 · Airbags, Electrical · 58,000 miles · IN · fire

On august 20, 2020, my vehicle had last been driven around 12 noon. It sat in the driveway with all of us home. My son went to get in the vehicle around 6:30 pm. Smoke poured out, the seat was smoldering and flames came up. We couldn't put the fire out with extinguisher. Fire department put hose on seat. Firemen stated they see this often with heated/airconditioned seats that malfunction and burn up or cause fire. Firemen stated they could tell the way it looked "like all the other heated /air conditioned seats that ignite that they see often". Insurance company says car is totaled since hose was put on it. Ford will not work with me. No one left anything burning in the seat or smoked in the car. I believe the car heated/air conditioned seat malfunctioned and ford should help. I had purchased bumper to bumper warranty from dealership. Warranty company says if a car catches fire, warranty is voided, even if car malfunctioned causing the fire. Insurance company is trying to pay as least amount as possible. This was a well cared for, very nice car. I believe it malfunctioned. Ford motor company sent me a letter saying they had the dealership take pictures, and they feel it had something left burning on the seat. No one left anything burning on the seat. In the letter ford motor company sent me by email, they state they inspected the car. They never came to see the car in person. They only had the service staff take pictures. The car was sitting in the driveway all afternoon. I also backed out of the driveway in my subaru at 5:00 pm and did not smell or see smoke as I left.. The passenger seat that ignited itself had a stack of business papers and some soccer gear that could have overheated if the seat was malfunctioning too. The seat ignited by itself. As a consumer I deserve to be assisted. I would like the car repaired or replaced w/similar car.*dt consumer stated vehicle was totaled and settlement was offered by the insurance company. Vehicle was towed to the dealership.

Filed Oct 22, 2020 · Airbags, Seat belts · 42,000 miles · MN

Airbag warning light illuminated on vehicle. Checked all wires under the seat and none are loose or damaged. Searched topic online and appears to be a known issue. Ford issued a service bulletin for the repairs but will not cover under warranty or issue recall. This is a safety issue as the airbags will not deploy when this light is illuminated.

Filed Aug 14, 2020 · Airbags · 54,000 miles · CA

There is an airbag warning light on the dashboard. It is due to a circuit failure or a broken cord leading to the driver side middle row seatbelt airbag. This is not normal wear and tear but a safety item design by ford that has failed in the vehicle. The ford dealership service department does not know how this safety feature broke. If we were to get in an accident while the airbag is in this state, it would not deploy and put my passengers life in more jeopardy.

Filed Jul 29, 2020 · Airbags · 40,000 miles · MS

I have a 2016 ford explorer platinum and I took the car into the ford dealership with around 40-45,000 miles bc the airbag light had came on. Turns out I would have to pay out of pocket for the fix bc its not a recall even with it being still under warranty. As I have looked more and more into this it really needs to be one. Because its out now, all my airbags will not deploy if something was to happen I have 3 kids (nightmare to think if something did). I have seen 100's with the same problem. Its a matter of time before someone sues ford with this many complaints on just this alone. When people ask me about getting a ford I turn them away and show them how much I have spent on repairs and etc. And they all end up with something else. This needs to be fixed.!!

Filed Jul 9, 2020 · Airbags, Seat belts · 45,319 miles · WA

Airbag warning light indicator came on. Ford dealership (sound ford renton,wa) performed $150 diagnostic which produce code stored in rcm "b141b" for 2nd row driver side inflatable seat belt deployment control using oasis the dealer found tsb 16--0001. This service bulletin replaces the connectors for the left and right second row seating airbag control and re-routes harness. Vehicle has 45,319 miles (below the 5yr/60,000 SRS warranty) however dealer claims repair is out of pocket. Dealer also stated when the airbag light is on no airbags will deploy in event of accident.

Filed Jul 6, 2020 · Airbags, Seat belts · 45,000 miles · WA

Rear airbag seatbelt feature malfunctions by triggering airbag warning light on dash board. Obd diagnostic produces no error codes. Warning light is intermittent and most common after rear passengers use seat belts.

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