Tl* the contact owns a 2016 ford explorer. The contact stated that the air bags warning light illuminated. The vehicle was taken to an unknown dealer to be diagnosed. The contact was informed that the air bags wiring harness needed to be replaced. The vehicle was repaired however, the failure recurred three times. The manufacturer was notified of the failure. The vehicle was not repaired for the most recent failure. The failure mileage was 52,000. *ln consumer stated the first time mechanic tightened the connectors second time the harness was replaced and the third time mechanic says harness needed to be replaced again and the consumer needs to foot the bill even though it is within warranty period.
2016 Ford Explorer airbags complaints
Page 4 of 4: complaints 71 to 99 of 99, newest first, as owners wrote them.
Airbag light comes on - when light is on airbags do not deploy in case of an accident. Took to dealer told wiring harness under back seats need replaced, not covered under warranty. This is an issue with more than just my vehicle. There is a fix and should be a recall.
Another 2016 explorer with an airbag malfunction. Obdii check is not showing any faults. I haven't taken it to dealer yet, but I am assuming it's the same or similar fault to what others are seeing on here and elsewhere.
Airbag light comes on and stays on for weeks at a time and then comes off. This tends to happen when it rains.
Air bag light keeps coming on. Right now it is at the dealership, hopefully to be fixed
Airbag indicator light stays on. Checked with obd, no codes. Took to dealer and they stated that they would need to remove all the seats and rewire. Researched and found tsb 16-0001which supersedes tsb 15-0113. There are numerous reports of this issue (http://www.carproblemzoo.com/ford/explorer/air-bag-light-on-problems.php). Even the service department stated that they are seeing many customers with the same issue. They are quoting $1400 to repair. In addition the tsb states it is only 2.5 hours and part number, 14a005. I believe the federal safety agency should require ford to cover the costs of this issue.
The air bag light is on. Dealership found code b141b and b141c to second row seat belts and recommended replacing pigtails. $431.46 quote for parts seems excessive for something that is in a 2016 car. The airbags will not deploy unless fixed. Seems unsafe unless you have about $600 for repairs.
Airbag warning light appeared on instrument gauge @ approx 65,000 miles. The concern is for the rear seat restraint systems that have airbags built into the seatbelt shoulder straps. This design flaw by ford motor co has resulted in faulty wire harness systems for the seat belt airbags. Ford is not taking action because there is no official "recall" even though this is a well known design defect. Ford is leaving the responsibility up to consumers to pay out-of-pocket for this repair @ a $660.00 cost!!! This is absolutely unacceptable as we are talking about arguably the most important safety feature of a modern automobile...the airbags!!! Ford clearly cannot stand behind their own products from a safety standpoint, so consumers such as myself are forced to pay the $660.00 charge in order to protect the passengers (often children in our scenario) in the backseat or take the deathly risk of safety airbags not deploying in an accident scenario? You've got to be kidding me. Extremely shameful and disappointing that one of the biggest automobile manufacturers in the world cannot stand behind it's own safety products. This needs to be issued a recall pronto...this is people's safety we are talking about here!
My 2016 ford explorer sport's airbag light is on. It started randomly being on about 2 months ago and now this week it's been lit up every time I start the engine. I read on other forum sites that this seems to be a big issue with many ford explorers and the issue results in the airbags not deploying in an accident. This vehicle is only 3 years old so it shouldn't be having such a key safety problem as this point in it's life. Airbag functionality should always be take very seriously.
Airbag light came on around 50,000, was told harness needed to be replaced under driver's seat due to wires fraying from seat movement. Work was done under warranty. Mileage now around 92,000, airbag light again intermediately illuminated while driving, after taking it back to dealership was told it was the same exact problem and now it's an $1100 fix, not covered under warranty. I was told ford is aware of the problem but no recall as of yet has been initiated. After looking online, seems this is a pretty common problem!
The airbag warning light has illuminated again and we contacted the local ford dealership in wasilla alaska to report the issue but they remain unhelpful. The quickest appoint is a month away and my wife uses this vehicle for transporting my children to and from school/appointment and basic everyday needs. The airbag light often illuminates when the vehicle is stationary and first appeared when the vehicle hit 34000 miles. I contacted the ford dealership then, but they said there was nothing to be done unless the light remained on. It appeareds periodically, often when the vehicle is stationary, but also when its being driven. I contacted the dealership and got the same unconcern response. Appointments are often months away and the dealership often dismiss the issue and show no urgency or interest in finding out the cause. The light diappears after a few shutdowns and restarts, sometimes for weeks and months but it has became a common appearence as the vehicle came closer to 38k miles and now 40k miles. Please address the issues or at leadt look into it so ford can give it the needed attention before myself or someone lose a family member for something that could have been a simple fix. The vehicle is often stationary when the light appear. Sometime its appears when the vehicle is in motion. Base on what I have read from other complaints and from people with the same vehicle model its safe to assume the problem most likely originate from the rear seat, just behind the drivers. If its a wiring issue involving the vehicle safety equipment then this may have the potential for causing a cascade and catastrophic failure in one or more od the vehicle safety features. I will include a picture of the most recent appearence of the airbag light. Started about 18 months ago when the vehicle was about 34.5k miles and is becoming more common now.
The airbag light came on. I took the vehicle to my local ford dealer. The computer code revealed a fault in the SRS system causing a rear airbag not to function properly. I was informed that this is not covered by the SRS warranty and would have to pay $500 for the replacement of a wire.
I have a 2016 explorer which has 2nd row airbag seatbelts. When purchasing my car it was explained to me that rear airbag seatbelts were the best safety feature for children. I did not have children at the time. I now have a 2 year old whom will be exceeding the latch weight limit shortly. Upon attempting to install his car seat rear facing, it became apparent I am unable to run an airbag seat belt through my childs car seat. It is a extreme safety hazard. I requested my seat belts be changed out for regular seat belts and I was told this could not be done as it would deactivate my cars airbags system. Please help me find a solution as I cannot put him in the center seat. His car seat does not fit being the center seat of the explorer is not a full-sized seat. I have spoken with ford corporate office, the dealership (oc welch ford in hardeeville, sc) and have gotten little to no assistance other than there is nothing they can do but assist me in finding a new car to purchase. That is the last thing I want to do. I am at a loss and only want what is best for my child. I cannot risk him being injured. Who can I contact to get this resolved? Please advise urgently.
Standard driving drug with no crashes. Airbag light began coming on intermittently while driving in early to mid october of 2018 (around 45,000 miles). After a full week of the light staying on vehicle was taken to dealership. The harness connector was loose. Five to seven days after repair the light began coming on intermittently again. A second dealership said the gardens connector was loose. Two to the weeks later the light came on and persisted. I was told in late may that it was the wiring harness before the front passenger seat. After some issues with the dealership, it was taken to the dealership that originally fixed it in october 2018. This time both the passenger wiring harness and airbag were replaced. Over $800 and 3.5 hour appointment for the actual fix. Pictures from initial service are attached.
Tl* the contact owns a 2016 ford explorer. The contact stated that the air bag indicator illuminated without warning. The contact stated that the air bag harness needed to be replaced. The contact called midway ford (2777 n snelling ave, roseville, mn 55113-1796, 651‑638‑4800) and was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact called three other unknown ford dealers and was informed the same thing. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Tl* the contact owns a 2016 ford explorer. The contact stated that the air bag warning indicator illuminated. The contact was concerned that the air bags could deploy at any time and the seat belts may not work. In addition, the toe link suspension also failed and the seat belt warning indicator illuminated. The vehicle was taken to mcclardy ford (4400 landers rd, north little rock, ar 72117, (501) 945-1200) where the mechanic stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the contact may have to pay for the repairs. The failure mileage was 39,000.
At approx 48,000 miles, airbag light came on. Car was not moving, was parked for 9 hours after a day of work. Nothing hit, no impact. Ford dealer diagnosis: airbag harness/connector issue traced back to rear passenger seat behind driver. 1.5 days work and $478.93 charge, not a warranty or recall repair. Airbag circuit inoperative. Fix is per tsb16-0001. I am keeping the parts the dealer is replacing. Requires removal of rear seats/replace/splice connector. Dealer not forgiving.
The airbag warning light has come on. In taking the car to the dealership, this was traced back to ford's error code dtc b141b and/or b141c. This error code has to do with ford installing a defective wiring harness for the rear seat inflatable airbags and could cause them to fail to operate during a collision. The dealership (sheehy ford, midlothian, va) refuses to repair the vehicle. I also contacted ford motor company twice (5/29/19 and in april 2019) and they also refuse to repair the vehicle despite it being an obvious safety defect that should be covered under their safety restraint warranty. The fact that ford is refusing to stand behind the safety of their vehicle has me concerned.
Tl* the contact owns a 2016 ford explorer. While operating the vehicle, the air bag sensor remained illuminated. The vehicle was taken to elder ford (777 john r. Rd, troy, mi) where the wire harness was replaced, but the failure continued. The contact indicated that the vehicle had been serviced on five separate occasions for the failure. The manufacturer was notified of the failure. The failure mileage was 25,000. The VIN was invalid.
The airbag controller light is on on the dash. I had a diagnosed and my dealership and they come to say that the wiring harness control in the rear airbags is damaged and needs to be replaced. The dealership I said this is a significant issue that has been noticing in 2016 ford explore models more and more. I am curious if this is a safety recall that needs to be taken care of by ford.
On a city street experience loss of accelerating power while coming to stop and crossing an intersection the vehicle will star at a snail pace bringing up the speed to 40 MPH on limp mode since the vehicle service wrench tool and air bag light up on the dash board vehicle will not respond pushing down on the gas pedal.
2016 ford explorer knee airbag injury-on 7/13/2018 while driving on a city street, a low speed/low impact collision occurred (<10 MPH), impact to the right front triggering passenger knee airbag to deploy causing serious leg injuries to properly belted 72 year old female passenger. The force of the airbag blew the skin and tissue off the passenger's legs resulting in flesh wounds and mobility impairment. Passenger would not have otherwise been injured in the crash. Blackbox data was retrieved and vehicle inspected by experts, including ford. Ford claims the airbag operated as designed. Ford refused to produce any safety testing results for this type of airbag and injury. Injured party remains in wound care (pigskin has been applied) and physical therapy. She suffers permanent nerve damage and scarring.
Tl* the contact owns a 2016 ford explorer. While driving 35 MPH, the contact rear ended another vehicle and the air bags did not deploy. A police report was filed. The contact suffered injuries to the head and chest, which required medical attention. The vehicle was towed to battlefield service center in manassas, virginia, but was not diagnosed. A dealer was not notified. The manufacturer was made aware of the crash. The failure mileage was approximately 25,000. The VIN was not available.
I was driving on I-94 east in harrison twp, mi on 3/9/18. I was traveling a 70 MPH. I heard something and suddenly I am saw white all around me like a tunnel. At that moment I was still in my lane. Within seconds the I had no control of my vehicle as though I had no brakes or steering. My car veered left hitting the cement median. The car rolled on its left side and eventually flipped back upright. There were no other vehicles in the accident. My daughter, 14, and I were in the vehicle and were taken to the hospital for minor injuries. On 3/8/18 my vehicle was serviced at the ford dealer to replace a wheel bearing. The service man made a comment about our tires wearing quickly and shredding. We previously replaced them at 22,500 miles. Currently my vehicle had 58,000 miles. The vehicle was a total loss. I truly think the accident was due to a defect in the car. I called ford to report the incident and they refused to investigate and wouldn't even send be a letter stating they would not. The insurance company said they will not investigate the car because I was the only vehicle so it was obviously my fault. Both companies refused to investigate. My injuries were not substansial enough for anyone to take notice. I thought that is why vehicles have black boxes were installed. I am fearful 2016 explorer owners or the innoccent bystanders are going be hurt or worse if ford doesn't take this seriously. I truly believe the white tunnel was the side air bags deployed.
2016 ford explorer. Consumer writes in regards to vehicle rear seat airbag shoulder straps location with child booster seat attached. *smd the consumer stated the airbag strap is to close to the child's face and could cause an injury if deployed.
Was warned of defective airbags., 2016 ford explorer sport.
I have a fume smelling like boiled eggs really strong coming inside my vehicle causing me to become nausea with headache and dizziness
Tl* the contact owns a 2016 ford explorer. While driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact also stated that the check engine warning light and the air bag warning light were illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000. The VIN was not available.
A week ago the vehicle showed 45 miles till empty. Backed out of the drive way to get gas and the car lost all power. Dash showed engine light and air bag. Filled up with gas and the lights went away. Today, going down the highway I lost all power. Talk about accident waiting to happen! Luckily I was able to cruise to a exit and into a parking lot. Had to call ford towing to come and get me. This is a 2016 ford explorer. Only 7000 miles. Brand new vehicle should not have this type of problem. Then the sensors around the car go off when there is nothing around. I know I am not the only person with this lost of power issue. I believe that the only way to actually get some assistance with this problem is after someone gets hurt and sues ford. Another problem is there is a knocking sound as soon as the car is turned on and driven. You feel and the steer wheel knock along with the sound.
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