The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, a rattling noise was heard underneath the vehicle. Additionally, water was entering the vehicle from the roof rack. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 20V675000 (Suspension), 21V537000 (Suspension), and 21V316000 (Structure). The contact stated that after taking the vehicle to a local dealer for the recall repairs, he was made aware that there was no mechanic available to complete the needed recall repairs. The contact stated that he was rescheduled on two other occasions. The vehicle was not repaired, and the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. Parts distribution disconnect.
2016 Ford Explorer body complaints
Page 18 of 21: complaints 491 to 520 of 594, newest first, as owners wrote them.
The molding for the windshield driver side flew off while driving on the highway
2 pieces of the trim/body have fallen off while driving. One piece fell off and hit a car behind me in the windshield. This is common on these vehicles.
The contact owns a 2016 Ford Explorer. The contact stated while driving 65 MPH, the driver’s side windshield side trim loosened. The contact pulled over on the side of the road and placed the trim back in place, but the failure reoccurred. The dealer was contacted, and the dealer stated that the part was okay as-is. The manufacturer was contacted and stated that the vehicle needed to be inspected. The failure mileage was 110,000.
Windshield trim pieces flying off while driving down the highway.
I was on I-10 between Phoenix and Tucson southbound. I heard a thumping noise but could not see anything wrong. Then there was a loud bang and I thought a semi had kicked up something though I saw nothing in the air. I was doing 75mph the posted speed but there was a cross wind. When I arrived home in Oro Valley i noticed the right, front passenger windshield entire trim was gone! Upon looking for a replacement part I noticed that I am not alone with this problem so I am reporting it. I would suspect many others have this problem but do not. Anyhow it is a safety issue. It is a large part to have this debris fly into another vehicle.
The A pillars, which are the moldings on the left and right side of the windshield, began to come detached from the vehicle while driving down the Interstate at 70 mph. Only one clip was left to hold it on. I had to reduce speed to 40 mph on a very busy interstate until I could exit the interstate. These clips are similar to those used on the roof rails of this vehicle which was part of two previous recalls. Body parts detaching from the vehicle while driving at high speeds down an interstate should certainly constitute a safety concern. From what I understand from the Ford dealership, this has been a problem for a couple of years now that Ford has chosen not to address. It is currently being held on with duct tape until these can be replaced.
Windshield post molding flew off and damaged our mirror at 70MPH. I took it to the Ford dealer and they have had a number of these incidents, but they still charged me $335.
In November of 2022 on the highway the molding against the windshield that runs from the hood up to the rooftop flew off the vehicle. Luckily nobody was injured or no accident caused. Kerry Ford charged me $538.62... In February of 2023... Again, going down the highway the driver side molding against the windshield broke in half and another piece went flying off... Again, luckily no other damage or accident caused. I noticed this time there appeared to be velcro underneath at the bottom of the panel - Velcro? Not sure that seems appropriate. Again, Kerry Ford charging me another $446.00 to repair the driver side now - Hopefully Ford doesn't think Velcro is the answer. Meanwhile, I'm out nearly a $1000.00 because Ford has pieces flying off their vehicles... wonder how long until it causes a major accident or cost someone behind me their life? Better start a recall now instead of waiting for the worst to happen.
Passenger window trim piece came off while driving down interstate. I have seen a story that stated complaints about this were already being investigated so I felt I should report that it happened to me as well.
Right side windshield molding flew off on highway.
My pregnant girlfriend was driving our Explorer on the highway (70mph) with her father in the passenger's seat when the driver's side A-pillar trim came off. She said it came loose and stuck the window, scaring them both, before it detached completely. They weren't sure if there was a vehicle close behind them when this happened. This seems like this is a big safety issue worthy of a recall. I purchased replacement parts from a local Ford dealer, and they said they sell a lot of those trim pieces.
When I was driving the vehicle on the interstate (approximately 75 mph) the roof rack railing flew off. Luckily there were no cars following behind me. This was a prior recall that was fixed on my vehicle and I was told Ford was no longer fixing that because they found the glue was faulty.
we were driving on the 58 freeway in CA and when we went to stop for gas we noticed that the passenger side windshield trim panel had broken off somewhere on the freeway.
I have had to replaced two separate times my windshield trim pieces that cover the hardware on windshield. Every time I have lost them it has occurred on the highway where I was going a speed of 65-70mph. When I have had a professional reinstall new parts it has cost me almost $350.00 The parts are coming directly from ford nothing aftermarket and they are being reinstalled by a professional. I should not have keep paying for the same parts. All due to the fact they don’t stay adhered to the vehicle properly and they’re the parts coming directly from Ford manufacturer. I know no accidents have been reported but we shouldn’t wait until one happens either. Ford needs to correct this issue and stop costing the consumer so much to replace and deal with same problem.
Trim piece on driver-side windshield flew off while driving. To the best of my knowledge it did not hit any surrounding vehicles. There was no warning prior to this happening...I just realized it was missing when I returned to my vehicle after work. I had just heard on the news about window trim pieces flying off Ford Explorers the same day this happened to mine.
The contact owns a 2016 Ford Explorer. The contact stated that on two separate occasions; the windshield trim panels on the passenger’s and driver’s side detached from the vehicle. The contact replaced the parts himself; however, the failure returned less than a year after the initial failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed the federal safety agency is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
I was driving down the road 50 mph The driver side, plastic piece that goes around.the outside of the windshield blew off.Upon further inspection the passenger side is also loose and ready to fall off. The rubber that goes around the whole windshield is dry rotted and all broke off .
The plastic windshield trim on the passenger side of the vehicle broke and flew off while driving down the interstate. The piece was then run over by another vehicle. Luckily it did not hit another vehicle or someone on a motorcycle . When I called the dealership near us they said that they were aware of the problem. The dealer said it has happened to several explorers that the were aware of but there was no recall. They gave me a quote of 400 dollars to replace it. The vehicle has not been repaired and is still being driven. Hopefully the piece that is still remaining does not come off and hit someone. There needs to be a recall to fix this problem.
While driving 60mph on the highway my windshield molding on the passenger side flew off.
Body trim pieces on the b pillar of the vehicle became loose and flew off on the highway, secondary replacement from Ford is now loose and about to come off on both sides, waiting on the warranty from Ford to send another new one.
The windshield outer trim on the passenger side has detached two separate times (I replaced it each time at my cost), and it could be a hazard when it happens while I am driving on the highway.
Pieces of my windshield seals are flying off my car endangering other drivers.
10/23/22 While driving at highway speeds - Interstate 39 - a large piece of the driver's side windshield trim flew off. We had no impact with anything that would have made it fall off - it simply came apart and landed on the road behind us. We have had the piece fixed since. Body shop could have photos still - if needed. No warning signs were present in the car.
I was driving down the Interstate in my 2016 Ford Explorer at approximately 80-85 MPH when a long piece of the windshield trim panel flew off of the car. I didn't realize what had happened until I saw the trim piece missing. Once I saw how big the piece was, I was immediately concerned that the trim piece could have hit another car and seriously injured someone. I took the vehicle to a Ford dealership service center to have the trim piece replaced. The vehicle was not inspected by anyone other than the Ford service center. There was no warning at all prior to the panel flying off. It didn't appear loose or flap in the wind, it literally just flew off.
The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH, the A and B molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings. The contact stated that the front windshield molding had since started to detach again. The contact stated that the rear and front passenger’s side door moldings were also detaching. The contact returned the vehicle to the dealer and was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and confirmed that there was no recall regarding the failure. The contact was referred to the federal safety agency Hotline. The approximate failure mileage was 83,913.
While driving on the freeway, the right front exterior pillar trim came off and flew back toward traffic behind me. That exterior trim was between the door frame and the windshield. Luckily it did not strike any other vehicle. It could have easily struck another vehicle and caused an accident and/or injury. Prior to the detachment, the trim in question did not appear to be lose or coming off. When I checked with my local Ford Dealer, the service technician told me he knew of many other incidents involving that particular trim coming off on both sides of the vehicle. The dealer replaced the trim at a cost of $500. I later did some research on the internet and found that this has happened to may other owners of Ford Explorers. I notified Ford of the incident, no recalls involving this equipment.
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