The contact owns a 2016 Ford Explorer. The contact stated that the trim on the B-pillar on the driver's side had started to loosen, and that the trim on the A-pillar on the passenger’s side was loose. The contact used duct tape to secure the trim pieces to the pillars. The contact had received notifications of the federal safety agency Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts were not yet available. The contact called a local dealer and the manufacturer to ask when parts would be available but was informed that once the parts were available a second letter would be sent to vehicle owners. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.
2016 Ford Explorer body complaints
Page 4 of 21: complaints 71 to 100 of 594, newest first, as owners wrote them.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that while driving approximately 55 MPH, the passenger-side exterior B-Pillar Trim detached from the vehicle. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 115,000.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure). The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall repair was needed; however, the part to do the recall repair was not yet available. The contact stated that the dealer was permanently closed. Additionally, the contact stated that while driving at an undisclosed speed, the driver's side windshield exterior A-pillar trim detached and flew off the vehicle. The vehicle was taken to a second dealer, Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 80215); for the recall repair; however, the contact was made aware that the first dealer had marked the recall as complete, and there would be a charge for the repair. The driver's side A-pillar trim was replaced at the owner’s expense. The manufacturer was notified of the issue, but the contact was informed that the first dealer was paid after marking the recall as complete, and no further assistance would be provided. The failure mileage was approximately 41,537.
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side B-Pillar trim detached. The vehicle was taken to the dealer; however, the contact was informed that the part was not available to repair the vehicle. The contact received notifications of the federal safety agency Campaign Number: 25V347000 (Structure) and 24V031000 (Structure); however, parts were not yet available for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 65-70 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that parts were not available to complete the recall repairs. The vehicle was not repaired. The contact stated that on a separate occasion, the driver's side A-pillar trim became loosened. The local dealer was not contacted after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 57,000.
The contact owns a 2016 Ford Explorer. The contact was notified of the federal safety agency Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon inspection of the A-pillar trims on the driver’s and passenger’s sides, the trim pieces were a bit loose. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that while driving approximately 45 MPH, the passenger’s side trim panel separated from the vehicle. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not yet repaired. The manufacturer was not made aware of the issue. The contact had experienced the failure listed in the recall. The failure mileage was 91,000.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 65 MPH, the passenger's side B-pillar detached from the vehicle. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that on a separate occasion, the driver's side B-pillar trim became loose. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 146,721.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal, windy sound coming from the front windshield. The vehicle was taken to the dealer, and the contact was informed that parts were not available to repair the vehicle. The vehicle was not repaired. The vehicle was the primary vehicle for the contact's wife. The contact stated that the parts had been unavailable for two years. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts were not yet available. The contact stated that the initial recall notification for the federal safety agency Campaign Number: 24V031000 (Structure); had been received two years ago. In addition, the contact questioned how long it would take for the manufacturer to produce clips to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 80 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not repaired. The contact's husband replaced the passenger's side A-pillar trim; however, the part was not a proper fit. The contact stated that on another occasion, while driving at 65 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact's husband replaced the passenger's side A-pillar trim; however, the part was not a proper fit, and the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was a loud tapping sound on the passenger’s side windshield. The contact stopped on the highway to check and saw that the passenger’s side A-pillar trim was loose at the top of the strip and was striking the windshield. The contact used tape to hold the trim piece in place. The contact stated that later, the driver's side trim started to loosen, and tape was used to hold the trim piece in place. The contact called the local dealer and was informed that parts were not available. The contact had received notification of the federal safety agency Campaign Number: 24V031000 (Structure) and called the dealer for a year about parts and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim was flapping while driving. The contact stated that the windshield exterior A-pillar trims were loose. The contact used glue on the passenger's side A-pillar trim, and the vehicle was taken to the dealer, where glue was applied to the driver's side A-pillar trim. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated while driving at an undisclosed speed, the passenger's side A-pillar detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact stated that on a separate occasion, water entered the interior of the vehicle and accumulated on the floorboards underneath the floor mat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. The VIN was not available.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 60 - 65 MPH, the driver's side B-pillar trim became loosened. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 50 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 50 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The contact's wife was able to push the piece back down. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 52,000.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at 60 MPH, the driver's side A-pillar trim detached from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact's husband purchased the missing A-pillar trim from Amazon. The contact stated that the driver's side A-pillar trim was not the correct size and the driver's side A-pillar trim seemed to be loose. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2016 Ford Explorer. The contact stated that the A-pillar trim on the passenger’s side was missing. The contact was not aware of when the trim piece had detached from the vehicle. The contact had received notification of the federal safety agency Campaign Number: 24V031000 (Structure); in early 2024. The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims had become loosened, and the contact used black duct tape to secure the trims. The vehicle was taken to an unknown dealer, where it was inspected; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side windshield exterior A-pillar trim started to detach. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was still unavailable. The contact stated that the driver's side windshield exterior A-pillar trim had become loosened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 171,992.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the driver's side and passenger's side windshield exterior A-pillar trims became loose. The local dealer was contacted. The vehicle was not repaired. The contact used Scotch tape to hold the trims in place. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side windshield exterior A-pillar trim had become loosened, and the sealant was peeling off. An unknown local dealer was contacted on several occasions. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Explorer. The contact received a recall notification the federal safety agency Campaign Number: 24V031000 (Structure). The contact stated while driving at an undisclosed speed, a windshield exterior A-pillar trim detached and was flapping in the wind. The vehicle was taken to an unknown dealer several times; however, the contact was informed that the parts to do the recall repairs were not available. The vehicle was not repaired. The contact stated that the parts were available on Amazon, and the contact believed that the manufacturer also had the parts available. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 113,000.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated while driving 50 MPH, the driver's side windshield exterior A-pillar trim detached from the vehicle. The local dealer was contacted, but the vehicle was not repaired. The contact stated that while driving at an undisclosed speed on a separate occasion, the passenger’s side windshield exterior A-pillar trim became loosened. The vehicle was not taken to the dealer or an independent mechanic after the most recent failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while driving at various speeds, the contact noticed rattling sounds and windy sounds coming from the driver's side and passenger's side doors. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000.
The contact owns a 2016 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the passenger's side windshield exterior A-pillar trim had detached and flown off the vehicle while his daughter was driving the vehicle. The vehicle was taken to the dealer, where it was confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was an abnormal rattling sound coming from the passenger’s side near the windshield. The contact then observed that the A-pillar trim had detached and blown off the vehicle by the slipstream. The contact called a local dealer and was informed that the parts were not yet available. The contact had received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.
The contact owns a 2016 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 75 MPH, the driver's side door B-pillar trim detached from the vehicle. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
I called ford about this recall in December of last year. The dealer in Chico CA. I submitted a request to get it done and they keep saying ford isn’t making them yet. I lost my piller and my car looks ugly an I just want it fixed
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