Tl* the contact owns a 2016 ford explorer. While driving, there was a strong odor from the air conditioning unit. The dealer was unable to diagnose the failure. The vehicle was not repaired. The failure mileage was 12,000.
2016 Ford Explorer engine complaints
Page 15 of 17: complaints 401 to 430 of 483, newest first, as owners wrote them.
Was traveling on I-96 at 60-65 MPH fairly heavy traffic in the left center lane. The wrench light and check in light came on and loss of acceleration. Luckily was able to move to the left shoulder without incident. The engine was running very rough and I shut the engine off. The wrench light message gave a message to check manual. I started to call for roadside service and was on hold for a short amount of time. I hung up and tried to start the car as I was approximately a mile from the next exit. I was able to start the car. The wrench light was off but the check engine light remained on. I was able to get the car to accelerate normally and decided to try and get to the next exit. I was able to cross to the right lanes but the same thing happened and was not able to make it to the exit but at least I was on the right shoulder. My opinion is that this issue could be a big hazard. I was fortunate to have traffic that was light enough to allow me to maneuver but if this were to happen while making a left hand turn across traffic, heavy traffic or close following traffic this could have been a bad accident.
Traveling north on the loop 101 in arizona going approx. 72 MPH when the engine suddenly stopped accelerating and decelerated to approx. 20 MPH. Almost caused an accident as I had to get out of the fast lanes of traffic and into the emergency lane. A picture of a wrench appeared on the dash and told me to read the manual. Vehicle had to be towed to the dealership where I bought it. Very disappointed in ford's roadside assistance as I waited an hour and a half for a tow truck.
Driving on freeway with sudden loss of power. Instrument panel read "see manual". Pulled vehicle over, restarted with no problem and went on our way. Luckily no one was hurt, but potential for injury/accident is very significant.
Tl* the contact owns a 2016 ford explorer. The contact stated that while driving at 40 MPH, the vehicle lost power. In addition, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 8,000. ...updated 12/14/16
My vehicle engine stalled while I was driving, a wrench and airbag icon displayed which said see manual. The ford dealership told me to restart the vehicle. While waiting to get it in for service, I was driving on a busy highway and the vehicle shut down again causing me to coast to the median. I was nearly rear ended as a result.
2016 ford explorer sport - fully loaded 3.5l eco boost. Within weeks of buying we noticed an exhaust/sulfur smell in cabin when climate control on and front + rear air going with recirculate on as well. It started while accelerating/passing gear on hills/grades but now does it all the time...even when stopped at a red light! We have taken it to dealer four times while they have had my explorer for over 50 days total. Dealer will not acknowledge smell even though we have taken multiple test drives with portable carbon monoxide reader showing extremely high levels with smell present & recording the incidents at the same time (ford tech in vehicle with us witnessing the co reader levels). Corporate ford engineers are denying and downplaying odor & co readings. We have been dealing with this for over four months - ford has yet to provide a loaner but they want me to pick up my car when it's not repaired but they deem "safe". Quite a liability don't you think? We are "extreme commuters" so we are in our explorer at least 15 hours a week and now experience migraines, drowsiness, being nauseous, and my wife is currently being tested for cancer. Please include the 2016 explorer models with your investigation so my family and I can be healthy + safe while driving. We implore the federal safety agency to help us and others with families that ford is willfully exposing co poison to and they are not acting to remedy this situation on their own with your intervention. I invite ford ceo's along with their families to drive my car that they claim is 'safe' for a month to see how they feel being unprotected and laid bare to their own contaminants.
When accelerating up a hill or passing a vehicle or entering a freeway and then leveling off to a normal speed you get fumes in the cabin through the ventilation system. Sometimes these fumes burn your eyes, nose and affect your breathing. We have had our vehicle to dealership and been in contact with a ford customer service rep about six times with no fix.
Vehicle lost power while driving down a busy highway at 65+ MPH. Engine was running rough (sounded like a tractor) and could not accelerate. Dash lights came on. Vehicle was able to coast to an exit ramp where it was towed to the dealership to have the throttle body replaced. Mileage was just over 7,000. It is sad that I had to rescue my family (wife, 4 month old baby, 3 year old and 6 year old) off a busy highway exit ramp when the vehicle is less than 6 months old. The tow truck driver said he gets about 3 or 4 of the same issue with new explorers a week. How can this not be a recall? Now we will drive in fear of this problem occurring again since, from what the dealer said, the throttle body was replaced with the exact same part. I guess we just won't take any long trips when we are around 7,000 miles on this throttle body...? Unbelievable ford. What a piece of junk!
Tl* the contact owns a 2016 ford explorer. While attempting to decelerate from 65 MPH, the vehicle stalled without warning. The driver was able to coast onto the shoulder. The engine warning indicator illuminated after the failure occurred. The vehicle was towed to the dealer where it was diagnosed that the throttle body failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 10,400.
800 miles from home on a city street in mccall id, the wrench symbol appeared and our 2016 explorer went into limp mode. We were towed to kendall ford, meridian id with the diagnosis of a defective throttle body. We were given a rental car to head back home as the part was on back order across the country. Seventeen hours later the dealership called and a part had been found. We returned and picked up our explorer but today do not have 'peace of mind' that this will never happen again. Our greatest fear is the next time we could be on a busy freeway and cause a serious accident or deaths while 'limping' to the shoulder or exit. We truly believe that every ford explorer owner who goes through this defective etb replacement hassle should be offered an extended warranty agreement. The 2009-2013 ford owners(1,600,000 of them) with throttle body failures received warranty coverage for 10 years or 150,000 miles. We 2016 explorer owners deserve that same offer- it is the decent thing to do.
Almost killed driving with two young grandchildren on major highway when lost power. Had to make across lanes to shoulder of road, causing cars to swerve around us. Problem deemed to be throttle body assembly. It amazes me that this problem has existed for so long and the federal safety agency has done little about other than making ford cover through extended warranty???? How many deaths need to occur to get action?????????
Tl* the contact owns a 2016 ford explorer. While driving approximately 40 MPH, the engine shut off. The contact turned off and restarted the vehicle, and the check engine indicator illuminated. The vehicle was taken to a local dealer where it was diagnosed that the throttle body needed to be replaced. The manufacturer stated that they would look into the matter. The failure was not remedied. The failure mileage was 7,000.
Engine periodically dies at highway speeds under moderate to heavy acceleration. Particularly dangerous when attempting to pass and/or when acceleration is necessary on an incline. Occurs almost every time you attempt to accelerate. The engine appears to loose all power a second or two after depressing the accelerator and will not recover until the accelerator is released completely and then is re-engaged very lightly. Will recover to moderate cruising speed but will not allow passing and or maintain a safe speed on a steep incline. Occurs very consistently on the highway at speeds of 45mph or higher. Will also occur in city driving but less consistently. Very dangerous when attempting to pass, legally, on two lane roads and in heavy traffic on mountain roads when sudden loose of power creates havoc for the vehicles following you.
I was driving down I-295 with a speed of 65mph when I saw a wrench icon on the dash board light up and I lost control on acceleration. No power even though you are stepping on the gas you slowly decelerate like you placed the car in neutral.the next day I called up the service dept of my dealer. Explained to the tech what had happened and without hesitation he replied "you have to change the throttle body, it's defective ."
Tl* the contact owns a 2016 ford explorer. While driving approximately 60 MPH, the vehicle lost power and stopped. The check engine light and a wrench indicator illuminated. The driver pulled over and restarted the vehicle after about ten minutes. The vehicle was towed to a local dealer where it was diagnosed and the throttle body was replaced. The manufacturer was made aware of the failure and informed the contact that the federal safety agency would be notified. The failure mileage was 14,000. ....updated 09/08/16 *bf
Traveling 65 MPH on i95 rush hour traffic. Engine failed without warning. Very, very dangerous situation. No power. Had to cross 3 lanes of heavy traffic to the breakdown lane. Ford is aware - this is a potentially deadly flaw.
I'm a victim of the wide spread electronic throttle body issue on the 2016 ford explorer, limited, fwd, 3.5v6. It only clocked 7000 miles and it happened when I was at around 40mph in the traffic, and all of sudden, both the check engine and airbag light turned on, steering wheel became heavy, and lost all the power, pressing the gas paddle couldn't accelerate the vehicle. I managed to coast to the road side, called the tow truck, and sent the car in nearby ford service. On the next day, I was informed of the throttle body failure and faulty part was replaced. As echoed by so many other owners, this is a known defect in an important part on this brand new car, it's extremely dangerous to lose all power all of sudden in the middle of the traffic, what if it's on a speedy highway? Husband, wife, or children could be seriously hit or even killed. If this is not classified as a recall case, what else is?
The vehicle was being driven at approximately 40 MPH when the engine went to idle. A wrench icon showed on the dash and the engine would idle, but when the gas pedal was depressed, the car would not accelerate whatsoever. The problem is a defective throttle body and the issue is widely reported as a common occurrence. Because the throttle body failed on a major interstate highway at rush hour made for a very dangerous situation. Ford seems to have no resolution for this issue.
I leased my 2016 ford explorer xlt in august on 2015. On saturday, july 9, 2016, with only around 8,400 miles on the vehicle, while driving, it shimmied, stopped, had no acceleration/power, and the wrench light came on while I was on a busy street in my city. (50 MPH speed limit). I "limped" home and called a tow truck to have it towed to my local ford dealership. I was told by the service technician based on the "symptoms" I told him that it was the electronic throttle body and that they've have a lot of 2016 explorers come in with the same exact problem and that ford is aware of the problem. Really? Ford is aware of the problem but refuses to issue a recall!!! Guess it's all about the almighty dollar to them. I thank god this happened to me on a saturday afternoon and not during the week when I'm on busy los angeles freeways! Someone is going to be seriously hurt or killed (if it hasn't happened already) because of this throttle body issue. Luckily the dealership already had the part in stock and hopefully fixed the issue/ then- on august 4, 2016, I go to start the explorer to head to work when it hesitated to start. All screens and dash were black, then I get a "blind spot fault" warning and "cross traffic fault" warning. So, I turned the engine off and then on again and it appeared all systems were go. Also, my USB and power ports have been without power for about the last 3 weeks. I'm literally scared to drive this thing. Every time I get in it, I wonder if it's going to break down on me again (and where) and what the problem will be now. I will never, lease or purchase a ford product again. Honest to god. Never again. Ford is putting every person driving/riding in the 2016 explorers lives at risk and they don't give a flying f*&k about it. Please the federal safety agency, I don't know if you have the power but please recall the 2016 explorers for faulty electronic throttle bodies
This complaint is for my new 2016 ford explorer that has the same issue as my previous ford explorer leaking exhaust fumes into the driver's cabin interior. I traded in my 2013 ford explorer I had since new for another new 2016 ford explorer last may in the hope the new model did not have the same exhaust fume leakage issue I had with the 2013 unit (the federal safety agency complaint number 10892577) - but it does. After dealership consulted ford (again), they asked me to bring the new unit in to perform the same remedies as my previous 2013 ford explorer. I am consulting my oncologist and we are looking into the possibility that my original 2013 ford explorer might have caused the lymphoma cancer I was diagnosed with on december 2015.
2016 ford explorer shuts off while driving. It's a known issue, but the vehicles are still being sold and no recall or systematic way of replacing it. I was on the highway and the vehicle just slowed down to a crawl twice. Ford offer no solution. I checked online and this seems to be a problem many people are experiencing. I almost got hit twice trying to get to the shoulder lane.
I have to major complaints with the ford explorer 2016. The truck was purchased brand new. The first occurred when I was on my way to work about 7:30am. I was driving about 60 miles per on hour on a city street and all of a sudden a wrench symbol shows and the car will not accelerate anymore. I had never seen this symbol before so I wasn't sure what was going on and could not find it in the manual. Before this I only could go about 5 miles per hour max speed. When I googled the wrench many others had the same issue. I am sure ford is aware of this and should had said something about this before we purchased it. I had to end up leaving the explorer up at ford for 2 and a half weeks. When I googled the issue it said these explorers have a faulty throttle body that has to be replaced and my vehicle was no different. Me and my wife shouldn't have to make monthly payments on a brand new vehicle that has a known issue. Secondly, once we hit about 8,000 miles the hood makes a loud buzzing/humming sound once you hit about 60 miles per hour that does not stop!!! Many other people with this vehicle have the same problem once I googled this! This is absolutely ridiculous. This vehicle should be recalled and not sold! Our entire trip this vehicle made the sound nonstop. A person should not have to hear this the entire time on a brand new vehicle that you make monthly payments on. Something should be done about this. Since ford does not want to voluntarily issue a recall like they should, an involuntary recall should be issued. When I googled this, it is said that the sound comes from the thin part of the hood in the center that is between two thicker pieces that causes it to vibrate. Horrible design and should have been tested better.
2016 ford explorer. Consumer writes in regards to vehicle complete loss of power, airbag, check engine and powertrain warning lights illuminated at various times and accelerator malfunction. *smd the consumer stated while driving on a main road, he heard a loud thud accompanied by an immediate and complete loss of power. The engine was still running, but the vehicle quickly lost speed and the accelerator was not functioning. It seemed as though the engine was idling. The consumer was able to maneuver the vehicle safely out of traffic and had the vehicle towed to the dealer. The dealer informed the consumer, the throttle body needed to be replaced. Also, there was a recurring electrical issue that he experienced in january 2016 with the first month of delivery. The vehicle was towed to the dealer for service on two separate occasions due to dead batteries.
I rented a 2016 ford explorer from avis at the portland (me) airport (avis vehicle #40933351). On friday, july 15th, the unit stalled as I pulled into an intersection. The accelerator was non-responsive and the car moved at a very reduced rate of speed. Several lights on the dashboard lit up - check engine, airbag, and a note came up to check the owner's manual. I was able to finish crossing the intersection at the slower speed and pull to the side of the road. I shut the car off and restarted it and it operated properly for a while. Later that night, I stopped at a stop light. When the light turned green, I made a left hand turn. Once again, the accelerator stopped working and the dashboard lit up with multiple warning lights. I pulled to the side of the road and called avis roadside assistance. The person on the line told me this was a common issue with ford explorers and that I had to turn the car off, step on the accelerator, then put my foot on the brake and restart the car to clear the fault but the check engine light would stay on. The check engine light stayed on but I was able to pull back onto the road at full speed. Approximately 1/4 mile down the road I stopped at a traffic light. Once again, I began to cross the intersection when the accelerator stopped working and the dashboard lit up. I pulled over and reset the car as I had done before and proceeded to drive away. A few hundred feet away, the accelerator stopped working again and the dashboard lit up. I was able to pull over, reset the car and drive away. This is an extremely dangerous condition that needs to be fixed immediately. The accelerator stops working without warning and the car only travels at a very slow speed that is not controlled by the accelerator. 3 out of 4 times it happened in the middle of an intersection. If there was oncoming traffic, I would have been hit.
Driving down road and explorer started losing power, cutting out and engine almost died. The check engine light and tool light came on display. I was barely a few hundred feet from my house, so I slowly managed to get vehicle to my driveway. My husband attempted to drive explorer in subdivision again and explorer again started misfiring and engine died. Turned air conditioner off and it restarted and appeared to shake explorer as engine misfired and we barely got it back in our driveway. It only has 7,740 miles on it!! I called dealership and had it towed to there today.
While moving at high speed in rush-hour traffic in the fast lane on hwy 680 s in dublin, ca the engine just shut down. This is dangerous. The car was towed to ford for repair - they state it was a "throttle body assembly" problem - apparently a well-know problem. This happened with less than 6,000 miles. Also, all 4 original equipment tires blew-out with less than 6,000 miles - only one had a road-hazard - all had sidewall failures. Ford repaired the throttle-body assembly but not the tires. To keep us happy, they offered us an "extended warranty" - this was never provided - indeed, despite repeated e-mails to 2 ford representatives over a 3-month time-period, I no longer receive any response from them whatsoever. Therefore, it would seem that not only are they providing a dangerous product, they are also deceptive in their handling of customers.
Tl* the contact owns a 2016 ford explorer. While driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact also stated that the check engine warning light and the air bag warning light were illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000. The VIN was not available.
Husband was driving the vehicle was about to accelerate to get up a hill on a city street and engine sounded like transmission or other major part just "dropped". Steering wheel froze, car idled violently, could not move vehicle, started to roll backwards until emergency brake was applied.acceleration went to literally zero,SUV would not move. Orange wrench light came on, stated to see manual.placed car in park shut off engine and waited and started at back up again. Scarry stuff, 2 children 2 and younger in vehicle. Won't let me input on next page, approximately 25-30 miles an hour, SUV has 5,500 miles on it
While driving on the interstate at 55-60mph the vehicle lost acceleration and the "wrench" icon for service engine came on. We were able to pull over safely, although we did slow traffic as our vehicle wouldn't accelerate beyond 5-10 MPH and we had to cross over 2 lanes to get to the shoulder. The problem ended up being the throttle body; specifically, the warranty replaced the throttle body air intake. The service took 3 days due to a shortage of the part. This part should be recalled as I'm finding my vehicle is not the only one with this problem. The vehicle is a 2016 ford explorer limited with only 5,343 miles on it at the time of the mechanical failure.
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