Driving on I-10 about 1 mile before daphne, al, engine sputtered and vehicle began loosing speed. Pressing the gas pedal did nothing, check engine light came on, service manual light came on, and airbag light came on. Coasted to the side of the interstate, stuck between the white line of the lane edge and a guardrail with only inches to spare from traffic passing at 70 MPH. All this with my wife in the front seat and our 2 daughters in the backseat who are 2 years old and 5 months old. Engine was running rough and would not increase rpms even when pressing the accelerator pedal. Shut engine off and on 6 times before it finally responded to accelerator pedal input. Was finally able to merge back on to the interstate and get to the daphne exit. We had to stay the night in a hotel in daphne while we waited for another vehicle to get us home to louisiana. This was a rental vehicle and had to be towed to the mobile airport so that we could get another vehicle from enterprise. A quick internet search revealed numerous complaints of the exact same issue but no evidence of any recall. Apparently the throttle body is faulty and most people report that the part is on back order. Ford knows about this problem and the federal safety agency should too but somehow nothing is being done. This incident left us on the side of the road, inches from being killed by passing motorists. How this is not under a recall or stop sale order is beyond me. Please initiate a recall and/or stop sale order on these vehicles before someone is killed or seriously injured.
2016 Ford Explorer engine complaints
Page 16 of 17: complaints 431 to 460 of 483, newest first, as owners wrote them.
I was driving my 2016 ford explorer on a busy street when the engine light and the orange wrench light came on. The car stalled and would not accelerate.it lost all power. I am terrified of driving it now. It would not move faster than 5 miles per hour. The car has 6,000 miles on it.
Electronic throttle body failed while driving down highway at 50+ MPH. I completely lost acceleration while driving in the center lane during a busy rush hour. It is by the grace of god that I was able to cross three lanes and make it on to the shoulder. I turned off the ignition and waited about 10 minutes on the side of the highway. I started the ignition again and I had enough power to get to my nearest ford service shop about 10 miles away. After they diagnosed the issue, the service tech stated my issue would be fixed with a new part but could not guarantee the flaw that caused the original part to fail in the first place has been resolved. I only have 5600 miles on my 2016 ford explorer after 7 months of relatively light driving. I have no confidence in my ford explorer or ford as a company.
My 2016 ford explorer will lose power under various driving conditions. While on the highway at 45-55 MPH the car engine dropped to idle (~800 RPM) and would not respond to the accelerator. This occurred in traffic and created many close calls. It has occurred three times to me, and researching it on the internet has happened to many other people with the same make/model/year. Please investigate. This is a significant safety issue.
While driving at 60 MPH on a 4 lane highway, the car suddenly shut down with no warning. The wench light came on and the engine would only rough idle - pressing the accelerator did nothing. We had to coast to the side of the road; fortunately there was very little traffic at the time, had traffic been heavy we could have been in a very serious wreck. After having the vehicle towed to a dealership, we learned that the throttle body was faulty and this has apparently been a know issue with ford for several years! This was a brand new vehicle that I have owned less than 5 months. I strongly believe ford knows about this problem but has refused to take steps needed to rectify the situation. Even though the part was ordered on an "emergency" basis, it was over a week before the part was delivered; this seems to confirm that ford is well aware of the issue. Ford is knowingly selling cars with faulty parts and the problem could cause a serious accident.
2016 ford explorer limited w/about 7k miles on it. Rented this vehicle from a national rental car agency. On 7/8/2016 while traveling on a state rd in the middle of a major intersection the gas pedal stopped working completely and I was so lucky that I did not get rear ended or hit by other cars going by at 45mph or more. I was completely shaken up. When the traffic slowed I managed to restart the car and the gas pedal started to work again and then I was able to pull to side of the road and call the rental company. This was the second ford explorer that was given to us by the rental company after the first ford explorer 2016 also with low mileage gave us the same problem few days earlier. Luckily the first time we were driving about 45mph on the outside lane of a 6 lane state rd where we were able to coast to the side of the road. I passed this information on to the branch manager of the rental company who was not aware of any recalls for this problem. I hope this will alert them to pull out this particular model from their inventory until they have them all fixed. Perhaps this will help save some unnecessary accidents and even a fatality. We are staying away from this vehicle type and model from now on until they have a recall for this issue.
I was driving close to my house and almost caused a big accident while I had my children on board. The car stopped completely ( suddenly stopped) and lost power, I was lucky that not accident occurred ( can u imagine if I was in the miami expressway and that happened). I'm attaching a pic showing the check engine, wrench light that came on while I was driving. I did some research online and found out that many americans are having the same issues, it is a defective throttle body that causes the vehicle to slow down and shutdown at any time. Ford is already aware of the problem and you guys more likely are aware too. What are you guys waiting to issue a recall?? Waiting for someone to die?
Tl* the contact owns a 2016 ford explorer. When the accelerator pedal was depressed at 50 MPH, the vehicle failed to respond and stalled without warning. The vehicle was able to be restarted. The service vehicle soon and air bag warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the throttle body failed. The vehicle was repaired twice for the same failure. The manufacturer was notified of the failure. The failure mileage was 18,000.
On my 2016 explorer limited 3.5 n/a v6 - under hard (getting on fwy) or extended acceleration (uphill climb) exhaust fumes can be noticed by the passengers in the vehicle. I know there is an open investigation on the 11-15 years but the 16 should be included as well. This has been the case from new to current 11k miles. This happened on my previous 2013 model as well.
This particular problem occurred three times over two days. The first time I was driving approximately 45mph on a city street when a wrench light and airbag light came on and the vehicle's throttle stopped responding. If I let off the break the vehicle would continue to move at approximately 5mph so I was able to get it off the roadway. I turned the vehicle off and back on and it seemed to be functioning normally with the check engine light illuminated. I was able to make it to my office where I left it parked until after lunch. When I cranked up the vehicle after lunch the check engine light was no longer on. After driving approximately ten more miles I attempted to make a left turn into a parking lot when the same thing happened and I was almost hit by an oncoming truck. After turning the vehicle off for a while I cranked it again and the check engine light was not illuminated. I made it home with no issue and the next morning I left home heading to the dealership to drop the vehicle off. As I was turning left on to a side street the vehicle again stalled and again I was almost struck by oncoming traffic. I turned the vehicle off and back on and after that was able to make it to the dealership without an issue. The diagnostic test indicated that the electronic throttle body was the issue. The dealership informed me that this was a widespread problem. The vehicle I was operating is an undercover police vehicle and only has 9,000 miles on it. Had I been responding to an emergency at a high speed I fear that either I or another motorist could have been seriously hurt or killed.
Burning exhaust smell entering into cabin of car when car is under hard acceleration/full throttle. Especially noticeable when accelerating onto a highway or climbing steep hills. This burning exhaust smell makes all passengers feel sick by affecting your respiratory passageways leaving a lump in your throat, burning your eyes, giving you a headache, and making you feel nauseous. The recent the federal safety agency investigation into 2011-2015 models, should also include 2016 models as well. Ford has failed to recognize this problem and has tried multiple times to "fix" my 2016 ford explorer. No resolution has been found and they have refused so far to take the car back.
Throttle body failed on vehicle at highway speed. Lost all power in the middle of rush hour traffic barely missed a rear end collision from another vehicle because I could not accelerate.
Upon heavy acceleration there is a distinct odor of exhaust in the cabin while the air conditioner is on. This vehicle is a platinum trim with the 3.5 liter v6 ecoboost engine. I have 6500 miles on this vehicle and this was the first time I had to put the accelerator to the floor. I had my 3 children in the vehicle and immediately had to pull over for fear the exhaust system suffered a failure. I found no faults in the exhaust and continued to my destination. This morning (7-5-16) while driving to work I accelerated heavily in an attempt to duplicate the issue and again under heavy acceleration there is a strong odor of exhaust gases in the cabin.
Wrench caution and reduced power while driving 65-75 MPH in heavy traffic. This happened multiple times and has happened to at least 23 other drivers with new 2016 explorers I only have 6825 miles. It looks like this is become a similar problem to the 2014 models. The fix on all of them is a throttle body assembly or throttle position sensor is what a diagnostic check said. Thank god I stayed calm and found a safe place to exit the freeway.
2016 police utility: was driving the vehicle down the highway while transporting a prisoner. Vehicle immediately lost power. Vehicle wouldn't accelerate. Vehicle had steering and brake only. Vehicle motor began to shake and misfire. Vehicle towed to ford dealership.
I was driving home at 10:00 am after visiting a doctor's office on a busy highway at 57 MPH when all of a sudden the car gas peddle is not working. The car is in complete shut down mode. I rolled through an intersection to get to safe place out of traffic. The car dash board showed a wrench and engine light and on the dashboard a message stated "see manual". The car had completely shut down. Scared to death at what just happened, I called ford warranty number for a tow truck and waited for 2 1/2 hours till finally the tow truck showed up. When I got to the dealership where I purchased the car, I was seriously devastated. Two managers told me they didn't know what was wrong with the car, but they would work to find out. They knew what the problem was and how serious this situation was and never told me at the time. I searched the internet and found that the problem is the throttle body. It has been happening a quite a few of ford's cars. I still can't believe the very serious situation I had been in. I searched to see if there were any recalls for my vehicle and there wasn't any. This needs to stop and ford needs to recall all these vehicles before somebody gets killed. I do not care to own this vehicle any longer or any other ford vehicle for that matter.. Whose to say this problem doesn't exist in any other models. I was called yesterday but justin in service and was told that it is the throttle body and it was going to take along time to get the part and that he would stay in touch to let me know anything. He stated that sam gallaway ford would pay for the 1st 9 days of my rental and then my insurance would have to pay the rest.
Tl* the contact owns a 2016 ford explorer. The contact stated the there was a fuel odor being released into the vehicle. When the accelerator pedal was depressed, the odor was present and the check engine warning indicator illuminated. The vehicle was taken to the dealer, but no remedy was provided. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 4,000. The VIN was not provided.
On 06/24/2016 I was driving my family north on i95 the belt way / maryland 5 lanes of travel in heavy traffic. Without warning our 2016 ford explorer completely lost power and a wrench indicator light came on the display. This was in the approach of the ft.mc henery tunnel we had no place to go with a tractor trailer almost striking us,my family was terrified . The vehicle did start again 3 minutes later with normal rpms we attempted to drive on with this happening 4 more times causing us to go to the shoulder. I am a police officer and a traffic investigator I am in fear because this is a well known problem and we were not contacted by ford about this problem my families safety and the publics is at an extreme risk, this must be addressed before a tragedy happens. I have since called my dealer lester glenn ford in n.j. And they will check the vehicle however if the public is not made aware of this lives may be lost that could have been saved .
Failure of electronic throttle body caused engine to lose power at highway speed and vehicle slowed to idle on highway. Safety issue when driving at 65 MPH and then vehicle could not exceed 20 MPH.
2016 ford explorer with 4800 miles stopped accelerating which created a serious safety and injury hazard in the event of a collision. This is a know problem by ford, based on internet search and they have not recalled this SUV. Ford indicated it's the throttle body and that this part is currently on back order for many weeks. Why is ford not recalling this SUV as someone can get seriously injured?
The vehicle was in movement, going 50 MPH, when it came to a sudden stall. The vehicle would not go over 5 MPH even while pressing the accelerator. The wrence light would come on and it would it would not go over 5 MPH.
Tl* the contact owns a 2016 ford explorer. While driving approximately 50 MPH, the "see owner's manual" message illuminated on the instrument panel. The vehicle immediately stalled and stopped, but did not shut down. The vehicle was towed to a local dealer where it was diagnosed that the strutter body needed to be replaced. The manufacturer was made aware of the failure and stated that the part would be expedited to have the vehicle repaired. The failure mileage was 11,108.
I was driving my 2016 ford explorer with approximately 6,500 miles on it down a secondary road. As I approached a stop sign, my vehicle suddenly lost all power and I coasted to a complete stop. I was fortunate no one was behind me as I certainly would have been rear ended with my sudden stop. I was able to restart my vehicle. Due to this event I have lost total confidence in my new vehicle. I drive and just wonder when it is going to happen again. I now always drive in the right lane on a highway. When on a secondary road I find myself always looking for a place where I could safely pull over if I lose power again. This is very unnerving!
Tl* the contact owns a 2016 ford explorer. While driving 45 MPH, the check engine light illuminated, the vehicle lost power, and stalled. The contact was able to restart the vehicle and coasted to the side of the road. The vehicle was towed to a dealer where it was diagnosed that there was an issue with the throttle body, which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
Merging onto highway 6-15-2016, vehicle lost almost all power. Was only able to coast with no power steering. Dasboard flashed "see owners manual". Had to be towed to the dealer. Dealer said it was a bad throttle body sensor that is on back order. Won't be available until sometime in july. I have the extended warranty so they provided me with a rental.
The throttle body on my ford explorer failed at only 6,000 miles.
While driving on city street going 35 MPH, vehicle suddenly slowed to 5mph even though I had foot on pedal. It was barely rolling. Wrench warning light came on (which I found later means problem with drive train, take to dealer immediately. )engine service light also came on. I was fortunate enough to be able to roll to side of road and turn down street and go into a parking lot. Turned engine off and restarted it. Wrench light gone but engine light still on. Drove around parking lot and it ran normally.I since have researched this online and seems to be a lot of complaints about this. Some owners have had this happen to them on freeway doing 60 MPH. Took vehicle to frontier ford where we purchased the vehicle, they really didn't want to listen. It is currently waiting to be looked at in service dept. But my huge point is this vehicle needs to be recalled. Ford doesn't want to seem to acknowledge it. Does someone have to die in order for it to be recalled. We were not even offered a loaner vehicle. "we don't do loaners if you didn't buy the extended warranty (which is another scam) obviously they do not stand by their product. This is a safety issue and people will die. If this happens on freeway where I live in san jose california, they will definitely be in serious accidents the way people drive here.will never buy a ford again. Especially because their customer service is non existent. There are only 7305 miles on vehicle.
While in motion at 40 MPH the vehicle slowed to 10 MPH suddenly. The gas pedal was not functioning and would not rev. Ford towed car to dealer. The dealer quickly agreed it was the faulty throttle body. These are in demand due to the issues and are on backorder. More importantly, a recall is needed as this could be deadly at highway speeds - going from 70 MPH to 15 MPH as others have described. And will the replacement throttle bodies be any different. Websites indicate the failure takes place at an average mileage of 8100 on the 2016 models. Ford is aware and all need to be replaced for the consumers protection.
I'm driving (in motion) home from work in rush hour traffic on a busy interstate and my ford explorer slows from 65mph to 15mph. I knew I had gas but I looked at the gas to make sure I'm not running out due to the loss in power and I wasn't. The wrench and airbag lights come up. Thankfully there was a closed lane up ahead so traffic was slowing so I was able to get in the left shoulder lane of the expressway which is no considered safe. I call road side assistance and they tell me they can have it towed to the nearest ford dealership which is about 25 miles away. While waiting on the tow my husband came to pick me up and suggested that I turn the car off and start back up so I did and the car worked perfectly fine. None of the engine lights came on. So we went ahead and drove it straight to the dealership. They were unable to look at it that day because it approximately 6p when we dropped it off so we were told they would look at it the next day. Well they call us the next day and tell us that they couldn't find anything wrong with it. This was very frustrating and scary because we knew there was a problem and feared it would happen again with our children in the car. So we pick up the truck on a sat and that tuesday it does it again to my husband. Thankfully this time he wasn't on the interstate, he was on a city street. I read many other complaints regarding this same issue and most are saying it was their throttle. This issue could cause a major accident which could severely hurt someone or worse take their life. A recall needs to be done.
Greetings, I was driving my 6 month old leased 2016 ford explorer on I-696-east near east pointe, michigan. I was traveling at about 70 MPH, when the car slowed down and then stopped. The motor was running but it would not move. I had to find a way to get over.it was dangerous. Mdot courteous care came to assist. We could turn the car off and on but again,the car would not move. It is a push button start. I could have been killed. The traffic was very active. I had a 3 year old toddler daughter who needed to be picked up. I see that there have been similar complaints. Ford should be charged. The car also should be recalled now!-c.j. Cylar
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