Tl* the contact owns a 2017 ford explorer. While driving various high speeds or while the vehicle was idling, there was a rotten egg odor entering through the vents of the vehicle. The odor was present while the air conditioner was in use. The contact stated that the four occupants in the vehicle experienced breathing difficulty, light headaches, nausea, and blurred vision, which required medical attention. The vehicle was taken to grieco ford (3000 s federal hwy, delray beach, fl 33483), but the cause of the failure was undetermined. The dealer stated that the odor failure was relevant to police vehicles and not non-police suvs. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 9,000.
2017 Ford Explorer fuel system complaints
Page 3 of 3: complaints 41 to 49 of 49, newest first, as owners wrote them.
I am an attorney filing this report on behalf of and at the request of my client, the vehicle's owner. The complaint is a noxious odor which fills the vehicle during its operation; after numerous repair attempts by ford, this concern has not been corrected. When driving the vehicle, the driver has observed the interior has become inundated with a noxious, overwhelming, and potentially dangerous odor of gasoline, exhaust and/or fumes. The driver has felt ill effects after this occurrence and is concerned about carbon monoxide poisoning or other health problems as a result. This issue is very concerning because of the potential health effects and because vehicle cannot be driven for any substantial period of time without filling with this odor. The issue has most often been observed with highway driving when the engine is under load, I.e. Accelerating. The problem has been ongoing since shortly after the time of purchase of the vehicle. The first repair attempt by the dealer for this specific issue was made in july of 2017. At least 4 repair attempts have been made subsequently. The issue continues. This law firm has requested that ford take back the vehicle and refund the client's purchase price under arizona's motor vehicle warranties statute.
Driving on interstate and smelled a strong odor and fumes. No cars or trucks were in front of me and I could not figure out where the odor was coming from. Later in the 3 hour drive, got very sleepy and dizzy. Stopped at rest area for fresh air. This has never happened to me before. Now afraid to drive this expensive vehicle on these trips to take care of grandchildren. Called dealership and was told no recalls and nothing they could do. Purchased this vehicle for driving long distances and now afraid to drive it and my son will not let our grandchildren ride in it. Cannot sale it because I would loose so much money. A recall should be issued since numerous complaints have been made from others with the same issues.
Exhaust fumes entering vehicle when stationary and in motion.
After a scary long drive from indiana to north carolina I took my vehicle to the local ford dealer service department letting them know that I could smell exhaust while driving and I felt overly tired, way more tired then need be. After testing it was determined that co was coming into the cabin of my vehicle. They still have my vehicle now after 2 weeks and the parts that were ordered were body filler and electrical tape. This does not seem to be the appropriate fix for this situation that could cause catastrophic injury or death and now I am scared to put my and my families lives in danger due to my vehicle trying to kill us. The vehicle was being driven on the interstate as speeds of 50-75 MPH. This is very dangerous and if I would not have stopped so many times I would have passed out and caused an accident which could have killed me or someone else. I was advised that if I was going to drive the vehicle I should do so with the windows down, which is not acceptable and why I have had a loaner car for weeks.
Headaches possible being caused from flumes entering the driving cabin. Possible carbon monoxide poisoning.
Last nights as I drove my new 2017 explorer off the lot with only 11 miles on it, I drove on surface streets and then onto the highway. After I got up to 65 MPH the explorer started to lose acceleration on the highway. I had to get off at the next exit and then had great difficulty getting the car to move from 0 to 30 miles per hour to get back to the dealership using the side streets. I now have a loaner car and I was first told it could be the electronic throttle body, and then after a hookup to the computer was told it was in transport mode - however nothing on the instrument panel registered any problems. I had test driven the car on saturday 3/18/17 using both surface streets and highways, and last night (3/20/17) I was able to get it up to speed on the highway again. The experience was very scary as I had to maneuver out of traffic to get off the highway at speed below 40 MPH until I could get to the side streets.
2017 ford explorer sport-when my car is in acceleration there's an exhaust smell that consumes the cabin. This happens every time .
This is a brand new explorer 2017 with less than 700 miles. I had two problems; the first one is serious. 1)this happened with me twice; where there was a fuel leaking from the car to the ground when I filled the car. I believe this is very dangerous and not safe to drive with a full tank. I believe that if the car roles over in an accident it is going to catch fire I will try to go to the dealership today to fix the problem. 2) the gas mileage in this car is very disappointing. The manufacturer claimed that mpg is 16/22, but unfortunately it is less than 13 in city. I am very disappointed.
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