My 2017 Ford Explorer XLT with approximately 236,000 miles has an ongoing EVAP/fuel vapor system problem that causes the vehicle to hesitate, stumble, and attempt to stall. The problem occurs most frequently after refueling and also when the fuel level is low. The check-engine light comes on repeatedly, and despite numerous repair attempts, the issue has not been corrected. Repairs and parts replaced have included the purge valve, EVAP-related sensor(s), charcoal canister(s), and associated tubing. Significant money has been spent diagnosing and repairing this condition, but the symptoms continue. After filling the fuel tank, the engine may run rough, hesitate, lose power, and attempt to stall. This creates a safety concern because the vehicle can unexpectedly lose power or stall while driving, entering traffic, slowing for intersections, or operating in other traffic situations. The condition has persisted despite replacement of multiple EVAP system components. Based on the repeated failures and inability to permanently correct the issue, I believe this may indicate a defect affecting other vehicles of the same model year. I am requesting that this issue be investigated due to the potential safety risk associated with engine hesitation, loss of power, and stalling.
2017 Ford Explorer fuel system problems
49 complaints (3% of all complaints for this car). Typical mileage when it fails: 23,350.
- owner complaints
- 49
- of this car's complaints
- 3%
- typical mileage
- 23,350
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer fuel system problems in other years
Specific symptoms reported on the 2017 Ford Explorer fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2017 Ford Explorer owners say
Most recent owner complaints, unedited.
Vehicle experienced white exhaust smoke due to oil entering the exhaust system, caused by turbocharger failure. This led to contamination and failure of all O2 sensors, requiring full replacement, along with replacement of both turbochargers. The radiator also failed and had to be replaced. This appears to be a cascading mechanical failure affecting multiple major systems, including the engine, fuel/propulsion system, and electrical components, rather than normal wear and tear. The failure rendered the vehicle inoperable, leaving me without transportation during a period of financial hardship. The severity and extent of repairs raise concern about a potential broader defect. This also created a safety concern due to excessive exhaust smoke and reduced vehicle reliability while in operation.
1 waterpump failed and leaked water into my oil and blew my engine. There was no warning. My car had no power and I could not drive. I was on the side of the road. The waterpump is not a recall but there are alot of people with the same issue on the same model . The engine was replaced at my expense. 2. Pillar/trim recall is not fixed and water is getting into the inside of my car and shorting out my plugs and wires and stahling my car when it rains. No warning signs or lights for either problem. The car has been inspected for the recal . I was just told ford has not provided a repair solution for the problem. This recal is from 1/19/2024
It is known that for the specific year make and model that the water pump goes out around 100,000 miles. This water pump was built as an internal water pump, which is not typical for most cars. in order to fix this part, the engine has to be taken out and lots of parts have to be disassembled Just to get to it. The part Itself is fairly cheap, but the labor cost thousands of dollars due to where it is located. Ford knowingly built this car and put that pump where it is at and therefore should be reliable to pay the cost when it is so common that this part goes out around 100,000 miles. if it is a known issue that occurs on these models frequently then it should become a recall because a failing water pump can cause significant issues within the engine and make the vehicle in operable.
The contact owns a 2017 Ford Explorer. The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle jerked and vibrated. In addition, the vehicle stalled. No warning lights were illuminated. The vehicle was able to partially coast to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 94,084.
The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was receiving routine maintenance and an oil and filter change, it was discovered that coolant was leaking into the engine. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,762.
I am submitting this complaint regarding a recurring turbocharger issue in my 2017 Ford Explorer Sport (VIN: [XXX] ). In April 2024, I was forced to replace the turbocharger system at a cost of approximately $2,500. Despite the repair, my vehicle continues to have serious performance issues. Most recently, the check engine light returned, and a diagnostic scan from O’Reilly Auto Parts showed error code P219A – Bank 1 Air/Fuel Ratio Imbalance. This code indicates that the engine is still not functioning correctly—pointing to a likely underlying or unresolved defect. During the initial failure, oil leaked extensively into the engine bay and burned off in thick white smoke while I was driving. It was a serious safety concern, and the cause was consistent with Ford’s existing recall for this engine (the federal safety agency Campaign Number: 16V925000), which was limited to the Police Interceptor Utility model despite the civilian Sport version using the same 3.5L EcoBoost V6 engine and components. It is extremely concerning that my vehicle—outside of the official recall range—suffered the same turbo failure and now continues to show problems even after a costly repair. Either the mechanic’s initial repair was incomplete, or the core design flaw that caused the issue in the first place is still at play, meaning this problem may continue to repeat itself. I respectfully request that: 1.Ford expand the recall to include vehicles with the same components and failures, regardless of their designation. 2.the federal safety agency investigate the scope of this issue across the broader 2017 Explorer Sport lineup. 3.Ford provide reimbursement or support for the costly repair, which has not resolved the issue. 4.Ford issue a technical service bulletin or revised part guidance if this is an ongoing engineering issue. I am happy to provide full documentation, photos, and service records if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Water pump failure, causing over heating in vehicle , not even 100,000miles. Causing to leave us stranded on the road. Apparently there's a lot of complains for this pump causing issues. Please look into this and start a recall process.
Driving on the highway heard large rattling noise coming from engine loss of power engine light came on battery light came on no acceleration cause to slow down on highway fortunately I was able to get to shoulder had it towed to service shop had p0012 code tensioner may have broken off on timing belt causing low oil pressure and causing engine rattling noise and engine shut down but service garage don’t do that type of work
FUEL TANK LEAK. Heavy odor of gasoline when tank full. Independent mechanic checked for cause and observed residue around the tank where gasoline had escaped from top of tank. Ford Dealership did a diagnosis and subsequent repair, finding that gasket, on top of the tank at the sending unit/fuel pump had cracked, allowing gasoline and fumes to escape. The position is in immediate proximity of the vehicle exhaust pipes. - Repaired by Ford Dealership as an absolute necessity for safety, to avoid a potential fire from gasoline dripping on exhaust pipes either while in motion or parked.
Questions about the 2017 Ford Explorer fuel system
Does the 2017 Ford Explorer have fuel system problems?
Owners have filed 49 complaints about the fuel system of the 2017 Ford Explorer, 3% of all its complaints.
At what mileage do 2017 Ford Explorer fuel system problems start?
The typical (median) mileage in owner complaints is 23,350 miles.
Was there a recall on the 2017 Ford Explorer fuel system?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most fuel system problems?
The Ford Explorer model years with the most fuel system complaints are 2013 (153 complaints), 2016 (112 complaints) and 2015 (94 complaints).
Other 2017 Ford Explorer problems
Body 661Engine 305Transmission 125Electrical 94Visibility 77Steering 76Wheels 60Suspension 58Airbags 34Seat belts 23Brakes 22Tires 22Acceleration 21Driver assistance 21Seats 16Lights 12Locks 5
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