About 3 years and 3 months after a Power Control Module reflash was done in March 2021 under the Customer Satisfaction Program (CSP) 20B27, vehicle was brought to Ford dealership on 06/07/2024 with mileage at 79,730 for multi point inspection due to vehicle runs rough and hard time accelerating. Diagnostic code was P0316. Service tech recommendation was to replace engine for $14,000.00 including parts and labor (declined recommendation). Brought vehicle to another dealership but found no codes. Instead replaced engine motor mounts, sparkplugs, and air filter due to noticeable vibrations. Dealership service tech inspected engine but found no abnormal findings. Went to another Ford dealership on 10/08/2026 to check Code P0299 that appeared on OBD test and for further inspection due to sluggish acceleration from full stop and slows down going uphill. Ford's guidance stated that torque converter failing due to mileage, acceleration/power loss from dead stop. Recommended fix was to replace the transmission for $8,461.03 (declined recommended service). On 10/23/2026, I picked up my vehicle from the dealership. During my return journey from the dealership, I encountered the same sluggish acceleration. A safety hazard that is attributed to a malfunctioning torque converter, a know problem for Ford. Consequently, Ford dispatched CSP 20B27 to assist in safeguarding the transmission converter from overheating. Regrettably, this intervention proved ineffective in mitigating the problem. Ford issued CSP 20N07 to extend warranty coverage of the automatic transmission torque converter for 12 months from RO date which in my case, RO date on CSP 20B27 was 03/19/2021. Despite the 12-month eligibility period not being met, my vehicle should have remained covered. Initially, Ford was aware of a transmission torque issue and was attempting to resolve it through CSP 20B27 and CSP 20N07. Currently, mileage is at 85K miles but I'm hesitant to drive due to safety concerns.
2017 Ford Explorer transmission problems
125 complaints (7% of all complaints for this car). Typical mileage when it fails: 59,000. 4 crashes reported.
- owner complaints
- 125
- of this car's complaints
- 7%
- typical mileage
- 59,000
- crashes
- 4
- recalls
- 0
Which part fails
- Automatic transmission: torque converter8
- Automatic transmission3
- Axle assembly1
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer transmission problems in other years
Specific symptoms reported on the 2017 Ford Explorer transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Jerking 24Shudder 20Transmission failure 19Hesitation 18Harsh shifting 15Slipping 9
Related recalls
No recalls on record for this model year.
What 2017 Ford Explorer owners say
Most recent owner complaints, unedited.
Vehicle losses power randomly during acceleration, may not stay in park without parking brake on. Shudders badly and shifts harshly decelerates without warning. Nearly has caused collision when merging onto roadways due to lack of control of acceleration, have had to slow onto shoulder multiple times.
Begin with cliff, I was not wanting to lock or locked or start the vehicle as I was driving. I stopped at the light vehicle started shaking, and as I drove through the light to pull over power steering assist failure, terrain, failure, and control failure.
Transmission torque converter attempts to lockup when vehicle is in gear, at idle and brakes applied. This causes the engine rpm to drop or stall. This causes an unexpected delay and hesitation when accelerating from a stop followed by an unexpected acceleration surge. This issue has been confirmed by an independent service center. No computer codes or warning signals on the dash are present.
This has happened several times where the transmission will not go into drive and makes an electronic noise while trying to shift into drive. If you turn the car off, open the driver's door, wait for complete power down then restart the vehicle, it will then go into drive. Sometimes it just takes one attempt, sometimes several. Seems to be a computer malfunction similar to a recent recall but for different year explorers.
I’ve had three transmissions replaced from 2023 to 2026. Ford no longer makes 2017 Ford Explorer transmissions so I keep getting bad parts. In 2026 engine light came on , coolant leaking into cylinders, $11K to fix. This car has left me stranded on the side of the road , not to mention months at the dealership trying to find transmission parts. Ford Corporation refuses to buy back vehicle based on lemon law. Rear seatbelts defective.
The contact owns a 2017 Ford Explorer. The contact stated that while driving 60 MPH on the highway, the vehicle hesitated and stalled. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 176,000.
My 2017 Ford Explorer suddenly started vibrating intensely whenever I am at a stop or start slowing down. Episodes of hesitation when attempting to take off from a start with significant rpm surges. I am told I need to have my torque converter replaced. My vehicle has 84,697 miles on it, and was bought brand new from a dealer. I already had to have a new engine a month ago. This level of multiple engine and powertrain failures puts consumers and other drivers at risk for harm on the roadway. Not to mention the economic and employment impacts it has on the vehicle owners.
I purchased 2017 ford explorer from Mark Ficken. It was still under warranty. The transmission went out in a week something with the torque converter. They replaced the transmission free of charge. Two years two months outside of the warranty the transmission fails again due to the torque converter. I explained how ridiculous this was and they gave me a discount for replacing the transmission which I still had to pay thousands of dollars. Another two years and two months later outside of the warranty and the tourqe converter is bad again. Since they helped the last time they could not help again. They said it was normal wear and tear which is impossible because normal wear and tears on the same part within the same time frame is a faulty transmission period. I will NEVER purchase another vehicle from them as they wouldn’t even acknowledge that was a problem. This experience with Ford has been horrible. This Ford dealership took no accountability and the corporate division didn’t seem to care that this dealership allows stuff like this to happen with the Ford name. I ended up taking my vehicle to a outside mechanic, he replaced the fly wheel, that repair lasted about 6 months until fly wheel has now broken again with in 3 months. Now my mechanic is saying he will no longer honor the warranty on the fly wheel because he keeps having to replace it too much and he insists that ford knew something else was going on with the vehicle and its not normal to have to replace this many transmissions and fly wheels with in this time frame. Has anyone else had this problem?
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly vibrated and shifted in and out of gear with the transmission warning light illuminated. The contact stated that the vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 106,135.
Questions about the 2017 Ford Explorer transmission
Does the 2017 Ford Explorer have transmission problems?
Owners have filed 125 complaints about the transmission of the 2017 Ford Explorer, 7% of all its complaints.
At what mileage do 2017 Ford Explorer transmission problems start?
The typical (median) mileage in owner complaints is 59,000 miles.
Was there a recall on the 2017 Ford Explorer transmission?
There is no recall for this problem on this model year.
What year does the Ford Explorer have bad transmission?
The Ford Explorer model years with the most transmission complaints are 2002 (1,502 complaints), 2020 (507 complaints) and 2004 (460 complaints).
Other 2017 Ford Explorer problems
Body 661Engine 305Electrical 94Visibility 77Steering 76Wheels 60Suspension 58Fuel system 49Airbags 34Seat belts 23Brakes 22Tires 22Acceleration 21Driver assistance 21Seats 16Lights 12Locks 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history