The windshield wipers activate by themselves, even when it is not raining and there is no water.
2017 Ford Explorer visibility complaints
Page 2 of 4: complaints 11 to 40 of 77, newest first, as owners wrote them.
In January of 2025 the rear windshield suddenly blew a hole in it after starting the vehicle with the remote start. I was advised that due to the cold temperatures and then the heat from the rear defrost caused this to occur. On Wednesday 12/31/25, the same exact thing happened. My vehicle was parked at my home in the garage when I remote started it. A few minutes later, my daughter and I got in, started it, then proceeded to back up when we heard a loud boom. Same thing happened as the first issue in January of 2025. No reason, no damage and it blows a hole it in near the rear wiper. This is causing glass shards to explode into the interior.
To whom it may concern, I am writing to formally file a complaint with ford. I request immediate assistance regarding multiple open recalls on my 2017 Ford Explorer Platinum. Despite multiple attempts to have these recalls addressed by my local Ford dealership and others, they have refused to perform all the necessary repairs. When I asked if they could at least order the required parts, I was informed that they would not, due to the parts being on back order with no timeline of when they would be available. This situation has become increasingly concerning, as one of the un repaired recalls has now led to water intrusion inside my vehicle, causing additional damage. Along with other recalls that are further causing damage. I depend on my vehicle daily, and the ongoing delays and lack of action from the dealership have only worsened the condition of my vehicle. At this point, I am requesting further help. I believe this situation warrants urgent attention, as it involves manufacturer-issued safety recalls that remain unresolved through no fault of my own, after various attempts to get these recalls fixed. I would appreciate a prompt response confirming that this case has been escalated to the appropriate department.
Exterior windshield A-pillar flew off on the highway and ford said the repair was suppose to be ready on the latter half of 2024. This repair is not being dealt with in a timely manor. Manufacturer Recall Number 24S0. the federal safety agency Recall Number24V031.
The weather stripping/seals around the windshield are crumbling/cracking and fly off the vehicle while driving and when loose create wind noise/rattle. Both sides and base near hood called a cowl I believe. Dealer indicated the cowl and trim could be replaced but would require significant labor and was not part of the A pillar recall. I asked if windshield was at risk or if it was just cosmetic and was advised no safety concern.
So for starters the visibility wipers should have a auto wiper function as in when it detects rain they will automatically come on. Well they do but they also come on at random intervals even when it’s not raining. Secondly the glove box design is horribly engineered and it falls apart by its self. My glove box flew open while driving down the road and caused me to run off the roadway with my kids in the car. Luckily my kids and I are safe and no one was hurt but something should be done about this. The tension cord that hooks to the glove box just snapped from the looks of it.
This recall has been out for over a year and a half and I still do not have parts. It is LOUD in my car. At what point, can I get it fixed myself and charge it back to ford? thank you
The windshield wipers on my 2017 Ford Explorer will not turn off, when the vehicle is. Of course the wiper switch is in the OFF position and it persists. This issue began without warning and continues consistently. This is distracting, obstructing my vision, and giving me a headache every time I get in my car. This potentially dangerous while driving, especially in dry conditions where the wipers can damage the windshield or reduce visibility by smearing debris. Based on online forums and other owner reports, this appears to be a common issue affecting many 2017 Ford Explorer owners. It also seems to be common in early models of the same generation meaning it has been a known issue and hasn’t been resolved. This should be investigated as a potential manufacturing defect. A malfunctioning wiper system can create a hazardous driving condition and may warrant a recall
The top and bottom rubber of the windshield is corroded, falling off, and flapping against the windshield. It is also making a whistling noise and wind is coming into vehicle from the top. I was told that the recall would fix that but once they came to fix it they only did the left and right side of windows and left the rest the way it was. I expressed my concerns on a few occasions but they refused to fix it. I’m an elderly wheelchair bound female whose only transportation method is this vehicle. I have my daughter driving me to doctor’s appointments and the whole time I’m in the vehicle I’m afraid the windshield will fly off. The noise is so loud and hard to hear. The sun roof appears to be leaking as well so air could be seeping though there too. The windshield wipers go off by themselves even when it’s off or not raining. Even when the wipers are on there’s a big delay to wipe windows which makes it hard to see. I’m not sure if any of these issues are related but they have been brought to the attention of the manufacturer with no response.
Safety Recall Notice 24S02 / the federal safety agency Recall 24V031 for my 2017 Explorer was done in January 2024 and I received the letter in February 2024. The parts still aren't available after 9 months which is unacceptable. I am now having to use long strips of duct tape on my windshield to hold these loose parts in place which affects my vision to drive and my windshield wipers to work correctly. I wasn't in any accident but concerned about what may happen. This has been going on since July 2024 when I went to the beach and we were going down interstate the piece came loose. We have been using duct tape since that has to be replaced weekly Nothing should take this long and replacements parts need to be made available to repair as soon as possible.
In addition to the details involving the federal safety agency Safety Recall 24V031, any trim at the top of the windshield has either deteriorated or fallen completely off, while the material below the windshield is rotting away. This all makes me worry that the windshield could potentially shatter or come off on the road. I am not sure when the problem occurred or started to occur and I just became aware of it.
The contact owns a 2017 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 70 MPH, the front driver’s side windshield trim detached from the vehicle. The contact took the vehicle to the dealer and the contact was informed that the trims and the windshield needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Explorer. The contact stated that the air conditioner system blew out hot air when activated. As a result, the children in the vehicle felt overwhelmed by the impact of the heat while driving in hot weather conditions. The contact mentioned living in a hot climate state. The vehicle was taken to a local dealer where it was diagnosed that the A/C condenser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.
All plastic parts around all doors and windows have become detached. Windshield wipers do not stay on. All lights and gps go haywire and flash on and off gps system goes off and makes loud buzzing noise
The trim around my windshield fell off while driving. I called a local ford store, Ed Martin Ford in Anderson, Indiana and was told the current recall does not cover this.
The black trim/molding around the front windshield is breaking and perking off in chunks while driving on the freeway.
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.
My windshield and windows collect condensation inside the vehicle during the winter and cold months. This occurs continuously while vehicle is in use and it causes me to not be able to see out my windows or windshield while driving.
The trim of our windshield flew off and almost caused an accident. Water got in and caused damage shortly after.
The front windshield gasket on our 2017 Explorer is disintegrating, cracked and brittle. Today a chunk broke off as I was driving.
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield molding separated and detached from the vehicle. The vehicle was taken to the dealer where it was informed that the parts needed to complete the repair were out of stock. The vehicle was not repaired. The manufacturer was made aware of the failure and advised to contact the federal safety agency Hotline. The failure mileage was approximately 80,000.
I was driving at highway speed today, and the drivers side windshield pillar plastic trim broke free from the vehicle and flew in the air towards following traffic
The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 70 MPH, the front passenger’s side window trim detached from the vehicle. The vehicle was taken to the dealer and the trim was replaced. The contact stated while driving approximately 60 MPH, the front driver’s side trim detached. The failure caused the trunk button to open and close the trunk. The message trunk latch ajar was displayed on the instrument panel. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
The windshield trim is detaching and won’t go back into place. I’m afraid it’s going to fly off why driving and cause a wreck behind me. I’ve read this is a known problem. I shouldn’t have to pay for a known design flaw.
Windshields wipers coming on and staying on although the settings are on the off switch. The wipers won’t turn off at all
2017 ford explorer. Driving down the interstate and the window trim around front window starts flying off. It’s completely dry rotted. No warning, have not taken it to the dealership because they charge $150 just for diagnostic.
Over the time of ownership for this Ford Explorer (original owner) the window trim and the gasket under the trim has continued to fall off. The gasket on the passenger side has come out enough to where when you are driving it is slapping the window which is very distracting and unsafe to the driver. Most of the gasket has already ripped off. I contacted Ford and they refused to cover it under the warranty. The trim is a one time use item so to replace it they must break it and it cost over $1000 per Ford. This needs to be a recall item it is unsafe!
The contact owns a 2017 Ford Explorer. The contact stated while driving 60 MPH, she heard an abnormal sound and noticed that the sunroof glass panel had shattered without impact. The contact took the vehicle to the local dealer, where it was diagnosed with needing the sunroof glass panel to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.
While driving my Ford Explorer, the rubber seal trim piece on the driver began to come loose and flap around smacking onto the windshield and side front windows. Luckily, there were no other cars next to me when I swerved slightly after being started by the pieces slamming against the car. Since then, the both the driver and passenger side trim pieces have come completely off. I have not taken the vehicle into Ford to get the pieces replaced because I researched the parts required and it is an expensive fix given the way Ford originally installed the trim molding pieces. This should most certainly be a recall as it could result in serious accidents.
The contact owns a 2017 Ford Explorer. The contact stated that water was leaking from the sunroof into the overhead light and onto the display console. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
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