Tl* the contact owns a 2017 ford explorer. While driving 10 MPH, the rear window exploded inward without warning or impact. There were no injuries. The manufacturer stated that they could not assist since there was no recall or warranty on the rear window. The vehicle was not diagnosed. The contact had the vehicle repaired by an independent window installer (safe light) at his expense. The dealer was not contacted. The failure mileage was 20,000.
2017 Ford Explorer visibility complaints
Page 4 of 4: complaints 71 to 77 of 77, newest first, as owners wrote them.
Tl* the contact owns a 2017 ford explorer. The contact stated that the rear window exploded without warning. The vehicle was taken to delacy ford (3061 transit rd, elma, ny 14059, (716) 668-1200) to be diagnosed, but the cause of the failure could not be determined. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and started an investigation. The failure mileage was 70,000. *tt
Rear window shattered on 2017 ford explorer. Car was sitting in a closed garage, 10pm temp was 40 degrees. Car had been driven one hour prior to get gas and no issues. I had just cleaned the rear window with a window washer prior.
Car was parked in a driveway in a mostly-shaded spot. 78 f degree day. No extreme weather conditions. Found rear window had exploded/shattered. Window bowed outward as if pressure came from inside the car or from the edges of the window. No prior damage or issues with rear window prior to this. Police came to scene and drew same conclusion that window had exploded/shattered and must be result of a defect. A hole was present and the enter window had shatter patterns, including all around the edges. Thankfully, we were not driving or in motion when it happened, or it could have resulted in injury to passengers or a car behind me.
Tl* the contact owns a 2017 ford explorer. When the contact's daughter got into the front passenger side of the vehicle and closed the door, the front passenger side window shattered. There were no warning indicators illuminated before or after the failure. The vehicle was taken to lithia ford lincoln of fresno (195 e auto center dr, fresno, ca) where the vehicle was diagnosed. The diagnosis was undetermined. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 7,500.
The right rear quarter panel window spontaneously shattered while the car was parked at the end of my driveway, obstructing visability.
The passenger window was intact when it was rolled down. The car was stationary. My 8 year old son shut the door and the window was rolled up. The window was completely cracked.
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