2023 Ford Explorer suspension problems

Filed Sep 28, 2026 · Suspension · GA

I am submitting this complaint involving suspension on 2023 Ford Explorer. Dealership has replaced the right front stunt mount two times. The problem is still not corrected.

Filed Jul 10, 2026 · Lights, Suspension · MA

Faint popping and knocking sound coming from front suspension, LOUD clunk coming from rear suspension when going over bumps. Both seem to cause vehicle to be floaty while driving. Also headlights sometime flicker while driving with switch in auto position and sometimes will not shut off after exiting vehicle ( have to turn switch to off position and then back to auto to resolve ) Vehicle has approximately 21k miles on it but off warranty due to time. Will be bringing into local repair shop soon.

Filed Jun 14, 2026 · Suspension · PA

Premature leaking and failure on rear shocks absorbers. Premature failure could lead to handling issues and interference with driver assist handling, action control etc. Some say this is a know issue but not one that has prompted a recall

Filed Jun 11, 2026 · Suspension · MO

The rear subframe bushing is torn, resulting in the rear of the vehicle to sway side to side when traveling down the road at highway speeds, making it difficult to maintain lanes. Bushings are not covered by the 60k power train warranty, and resulting in a 2-3,000 dollar repair due to subframe in rear of vehicle needing dropped and bushing pressed out or entire subframe to be replaced.

Filed Apr 3, 2026 · Steering, Suspension · GA

My 2023 Ford Explorer (VIN: [XXX] ) has a persistent front suspension clunk/rattle/knock when driving over small bumps or uneven pavement at low speeds (8–20 mph). The noise is repeatable and has progressively worsened. It matches the condition described in Ford Special Service Message SSM 52405, which identifies a manufacturing defect involving a loose internal pressure tube inside the front strut assembly on 2023 Explorers built between December 1, 2022 and August 31, 2023. My vehicle falls inside this build range. This defect affects vehicle stability, steering control, and suspension performance over bumps and uneven surfaces. The internal looseness in the strut assembly creates unpredictable handling characteristics, which is a safety issue. Multiple owners have reported the same symptoms, and Ford has not issued a recall. I am requesting that the federal safety agency investigate this defect and Ford’s handling of repairs, as owners are being asked to pay out‑of‑pocket for repairs related to a known manufacturing defect that affects safe vehicle operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 10, 2026 · Suspension · TN

Struts rattle and shake aggressively while driving

Filed Jul 24, 2025 · Steering, Suspension · MI

I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.

Filed Jun 9, 2025 · Steering, Suspension · 18,000 miles · WV

The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alternate dealer where it was diagnosed with strut mount failures. The contact was informed that the strut mounts needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 18,000.

Filed Mar 17, 2025 · Body, Suspension · TX

Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.

Filed Jan 24, 2025 · Suspension, Transmission · AR

popping/rattling sound coming from front passenger side and transmission is shifting hard at lower gears. vehicle is in shop waiting on repairs. front struts bad and had to be replaced at 12,555 miles. transmission software had to be upgraded and wiring harness for transmission under vehicle had to be repaired.