Had fuel tank strap recall done on 3/16/2015 on my 1997 ford f150. Picked truck up from dealer on 3/20/2015 and took it to my home and parked it by the house. I left my house with my other car for a couple of hours and when I returned home I could smell a strong odor a gas. Upon inspection of my truck I found gas leaking from the fuel tank at the location of the fuel tank straps. I contacted ford and they sad they are not going to do anything about it. My truck was fine when I took it in for the recall and now after the recall the tank is leaking because the old straps corroded and damaged the tank. Truck goes in for safety recall and comes back undrivable because of a fire safety issue ( leaking fuel tank ) how can this be acceptable or safe.
1997 Ford F-150 fuel system complaints
Page 2 of 9: complaints 11 to 40 of 246, newest first, as owners wrote them.
Tl* the contact owns a 1997 ford f-150. The contact stated that the fuel tank straps fractured. Two years prior, the vehicle was serviced according to the federal safety agency campaign number: 11v385000 (fuel system, gasoline). The dealer stated that the vehicle was no longer eligible for any repairs. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 140,000. Updated 11/20/14*lj the consumer stated there was gas leaking from the top of the gas tank. It was discovered that the rubber portion of the gas line connected to duct bill clip fitting rotted away. Updated 5/4/2015
1997 ford f150 4.6l 4x4 fuel line is leaking above the transmission where the lines connect between the fuel filter and the top rear of engine. Fuel lines are rubbing on the frame of the truck. Ford has recalled over 600,000 of this model truck for this problem in august, 2000, (ford mfg. Recall# 00s22) but after speaking with ford motor company, they stated that my truck was not a part of the recalled trucks even though my truck fit all of the criteria, such as model, date, time, and place of manufacture to the letter. I was told that less than one percent of trucks were affected even though ford recalled over 600,000 of these trucks for this issue.I've had a previous issue with fuel tank falling out of truck due to faulty straps. Ford replaced straps, but would not repair damaged fuel tank. The fuel system in this truck is very suspect.
I went to a automotive shop to have some brake work done on my 1997 ford f-150 truck. The mechanic said I have something to show you & what they show was one of my fuel tank strap was broken and also they said my gas tank drop down a little.so I call a ford dealer & they say there no recall on my 1997 ford f-150 fuel tank strap in virginia but in other states it is. I told them according to the federal safety agency , it is ! No help from ford dealer.
Tl* the contact owns a 1997 ford f-150. The contact stated that while inspecting the vehicle, it was found that the gas tank rear strap corroded and separated from the gas tank. The manufacturer advised that the vehicle was not included in the federal safety agency campaign number: 11v385000 (fuel system, gasoline). The contact stated that the rear brake line also failed. The vehicle was not repaired. The failure and current mileage was 197,000.
The f150 fuel tank is prone to severe and dangerous rust at the base of the filler neck. So severe that it will rust through causing the fuel to spill profusely through the cracked neck. I am sure this is a design flaw because after checking the salvage yards to try and replace the part I discovered that it's not a removable part of the tank and that all the tanks I checked had the same cracked rusted area. Meaning that if the f150's are still on the road they will eventually suffer this dangerous fuel leakage.
Stopped to fill up gas tank and as pumping the gas started leaking out of the filler neck to the top of the tank. *tr
1997 ford f-150. Consumer writes in concerning safety recall 11v385000 regarding fuel tanks *tgw the consumer stated the fuel tank straps were replaced on september 28, 2011. Prior to the replacement, the consumer did not have any problems fueling his tank. After the straps were replaced, he started having problems with fuel leaking on the ground after filling the tank. The consumer returned to the dealer. An inspection revealed a crack on the filler neck on the tank. The dealer stated they were not responsible as they only replaced the straps. The hose clamps, fuel tank and filler spout were rusted.
Tl* the contact owns a 1997 ford f-150. While parked, the contact smelled an odor of fuel outside of the vehicle and noticed one of the rear fuel tank straps fractured which caused the fuel tank to partially detach. There was a recall under the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting); however the vehicle was not originally sold or currently registered in the states mentioned in the recall defect. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 246,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that the vehicle was parked when he noticed that the fuel tank was hanging on by one of its straps. The contact examined the vehicle and noticed that one of the fuel tank straps was fractured and the second strap was corroded. The contact repaired the straps himself. The vehicle was eventually taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The manufacturer was also notified and stated that the vehicle was not included in the recall. The failure mileage was 170,000.
Tl* the contact owns a 1997 ford f150. The contact stated that while driving 40 MPH, the fuel tank straps fractured and the fuel tank detached from the vehicle abnormally. The fuel tank detached and spilled nineteen gallons of fuel onto the ground. A hazmat team was notified to assist with the clean-up and the vehicle was towed to a local mechanic who replaced the fuel tank, sensors, the fuel tank straps and the fuel tank hoses. The manufacturer was notified of the failure but advised that the vehicle was not included in the federal safety agency campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) due to the state the contact resided. The manufacturer offered no assistance. The failure mileage was 139,429.
Noticed gas poring from tank as I was refilling. Looked under to see strap rotted and broken. Scheduled to have strap fixed fri 4/6/12 but from what I read,they wont fix leak caused by strap. So tank will continue to leak.
The dealer repaired the fuel straps under the recall associated with the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), but the defective straps created a hole in the fuel tank and caused a fuel leak. Both the dealer and manufacturer were notified, but denied any assistance with repairs because the fuel tank was not included in the recall. The fuel tank was not repaired. The approximate failure and current mileages were 81000.
After replacement of the fuel tank straps per campaign number 11v385000, I found that when I was refueling the gasoline was pouring out from under the car at about 1.5 gallons. Went back to the dealer because I the problem wasn't present till the straps were replaced. I was told I needed a new fuel filler neck which was not covered by the original recall, so I went to private shop for a less expensive repair. Upon inspection in replacing the fuel filler neck, my mechanic notified me that I also needed a new gas tank because of corrosion of both the filler neck and the tank. This tank strap recall cost me more in parts and labor than the straps alone cost ford. Would I have been better off letting the tank drop and catch on fire in my fully covered 1997 vehicle? The insurance money alone would've gotten me a better vehicle, but I love my truck! Hoping enough complaints will initiate and investigation and recall so I can get my reimbursement. For now, I will hold onto the old tank and all the parts in case I need proof of problem.
Tl* the contact owns 1997 ford f-150. The contact stated that after receiving notification of the federal safety agency campaign I.d. 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) the contact took the vehicle to the dealer. The dealer stated that the fuel straps were corroded. The dealer was unable to perform the recall remedy due to the severity of the corrosion on the fuel tank straps. The contact called the manufacturer regarding the recall repair and was advised that the manufacturer the fuel tank mount would have to be repaired at the contact's expense. The vehicle was not repaired. The failure mileage was 150,000. The consumer stated the frame bracket had rotted and the recall could not be performed. The consumer stated the vehicle has a slight hesitation, there was a noise when the gear was in drive, the brakes felt spongy, the brake line had to be replaced, as well as the brakes, calipers and hoses. Updated 04/17/12 updated 04/25/12*lj updated 05/02/12
Tl* the contact owns a 1997 ford f-150. The contact stated that the fuel straps fractured and caused the fuel tank to leak. The contact received the recall notice associated with the federal safety agency recall campaign id number 11v385000 (fuel system: gasoline storage tank: assembly). The vehicle was taken to the dealer for repair. The manufacturer refused to replace the fuel tank because it was not included in the recall. The failure mileage was unknown and the current mileage was 230,000. Updated 03/14/12*lj the consumer stated the tank fell off in june and has been leaking ever since. The straps were replaced, but the leak continued. Updated 03/19/12
Tl* the contact owns a 1997 ford f-150. The contact stated that the vehicle was included in the recall under the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the fuel tank straps were replaced under the recall. The dealer also stated that the fuel tank was fractured and needed to be replaced. The fuel tank was not replaced because that repair was not included in the recall. The approximate failure mileage was 133,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that the dealer repaired the fuel straps under the recall associated with the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), but the defective straps created a hole in the fuel tank and caused a fuel leak. Both the dealer and manufacturer were notified, but denied any assistance with repairs because the fuel tank was not included in the recall. The fuel tank was not repaired. The approximate failure and current mileages were 133,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that after having the vehicle repaired under the recall associated with the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), the fuel tank developed a leak. An authorized dealer verified that the leak developed while performing the repairs. The manufacturer was made aware of the failure and offered no assistance. The vehicle was not repaired. The failure and current mileages were 118,123.
Noticed fuel tank leaking. Dealership said leak was at the strap. Tank was replaced at owners expense. On sept. 21, 2011 replaced fuel tank straps under recall 11v385000. In october 2011 I wrote to a letter to ford asking them to consider the relationship of repairs. In january 2012 I received a letter stating "the repair was not related to the recall". After reviewing complaints posted on this website, I am clearly not alone.
Tl* the contact owns a 1997 ford f-150. The contact stated that one of the fuel straps fractured from the fuel tank and caused the tank to hang abnormally from the vehicle. The contact received notification of the federal safety agency campaign id number: 11v385000 (fuel system gasoline: tank: assembly: mounting) and received repairs under the recall however, the fuel tank continued leaking fuel and the manufacturer refused to replaced the tank. The vehicle was not further repaired. The failure and the current mileages were 246,000.
Rear springs, rear buckle rear springs were completely rusted through. Garage that repaired the items indicated that they have fixed a very large amount of ford trucks with the same issues. This seems to be an issue that warrants some investigation. Note that the truck gasoline tanks also rusted through, failed and resulted in the tank falling out of the truck while underway. This was fixed, albiet after 3 years, by a ford recall that was initiated this year.
Tl* the contact owns a 1997 ford f-150. The contact stated that the spare tire cable, exhaust system manifold, fuel tank strap, brake line, bolts, erg valve, and the frame were rusted. The vehicle was not repaired. The manufacturer was made aware of the failure and denied to buy the vehicle back or provide any assistance. The failure mileage was 220,000 and the current mileage was 322,000.
1997 ford f-150. Consumer writes in regards to recall and fuel tank *tgw the consumer stated he first noticed the problem when he smelled gasoline just after pulling into a parking lot. Upon investigation, he noticed gas on the top half of the gas tank on the driver's side. Alarmed, he looked for the cause and noticed that one gas tank strap was broken and the tank had fallen and was hanging down at an angle. The consumer then received a letter from ford informing him of a recall, but ford would not authorize the dealer to replace the damaged fuel tank, but only the straps. It was verified by the dealer, that the top of the tank was leaking. However, ford still refused to replace the tank.
I own a 1997 ford f150 in which I noticed gas leaking as I would fill the tank. I first noticed it in july and it progressively got worse. I heard that ford was soon sending out a recall for replacing gas tank straps on vehicles such as mine. So I waited until a recall was sent to me before attempting to address a fix on the leak. When I took my f150 to the ford service mechanics in october, I was informed that it was the filler neck for the tank that was corroded and that this was not part of the recall. They could replace the straps, but one of the straps was by the skid plate and it would do no good to replace that one, as the skid plate was holding the tank, and the other strap was not in bad condition. I would have to pay for the replacement of the filler tank on my own without coverage from ford. And....by the way....the filler neck is no longer manufactured, so the ford service group would have to order another component and do some fabrication to replace my filler neck. I asked the service tech why my gas tank wasn't corroded, nor were the straps very corroded, buy my filler neck, which was up under the truck box body was the part that was corroded and leaking. This was clearly a safety hazard, but not covered as a defect by ford.the tech gave me his opinion that there was a design flaw for my particular model in relation to the wheel well, such that when driving through snow and salt, the tires would overspray snow and salt up under the wheel well and onto holding areas around the filler neck, in which, after time, salt corroded the metal and caused the corrosion and leaking. I believe that ford is at fault for this design issue and had created a safety hazard and should be held responsible for the replacement of the filler neck. I was told that I needed to fix the filler neck, that I should file a complaint, and that I should hold onto my receipts.
Tl* the contact owns a 1997 ford f-150. The contact stated that he received a recall in regards to the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). After taking his vehicle into the dealer, they advised him that the fuel tank was rusted and had started to leak. They refused to do any repairs to the vehicle. The manufacturer was not contacted. The failure mileage was approximately 112,000. The VIN was unavailable.
Tl* the contact owns a 1997 ford f-150. The contact received notification of the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and contacted the dealer to secure an appointment fro recall repairs. The dealer then advised that they were only servicing those vehicles that had experienced the failure described in the recall. The manufacturer was contacted and they offered no assistance. The vehicle was not repaired under the recall. The failure and the current mileages were approximately 143,000. The VIN was unavailable.
Tl* the contact owns a 1997 ford f150. The contact stated that the fuel straps were corroded and caused the fuel tank to corrode and leak. The dealer advised the contact that the fuel tank would not be replaced under the federal safety agency campaign id number: 11v385000. The manufacturer was made aware of the failure but the vehicle was not repaired. The failure and the current mileage was 260,000.
Tl* the contact owns a 1997 ford f-150. While parked, the contact smelled an odor of fuel and noticed fuel leakage near the driver's side fuel tank strap, which was completely fractured. The fuel tank was damaged due to the faulty fuel tank straps. There was a recall associated with the federal safety agency campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting); however the contact stated that the fuel tank replacement should also be included in the recall. The vehicle was in the process of being repaired under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was unavailable.
Tl* the contact owns a 1997 ford f-150. The contact stated that both fuel tank straps fractured and caused damage to the fuel tank filler neck. The vehicle was recently repaired under the federal safety agency campaign id 11v385000 (fuel system, gasoline: storage: tank assembly: mounting. The dealer and manufacturer refused to replace the fuel tank. The vehicle was not repaired. The approximate failure mileage was 160,000.
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